Customer Service Administrative Assistant

** ***** ** ************** *********/

Customer Service/ Communication Skills

Intermediate knowledge in the Microsoft

Office Suite

Able to multitask with ease

Fast pace while being precise with my work

Great team leader, with an eye for details

Bilingual in English and Spanish (Read, Write

and Speak)

I am a very motivated, dedicated and professional

individual with proven experience in both the

private and public sector. Strong background in

Administrative Assistant and Customer Services

with proven ability and leadership and team

development.

S K I L L S

O B J E C T I V E :

E X P E R I E N C E

Wood Matrix, Administrative Assistant

2021 - Present

Oversee receptionist area, including greeting visitors and responding to telephone and in-person requests for information.

Coordinate inventory orders, office supplies, and date entry for production. Greet numerous visitors, including members from corporate, vendors, and interview candidates.

Create, maintain, and enter information into databases. 817-***-****

Crowley,TX

***.*******@*****.***

Rosa Perez-Ochoa

C O N T A C T

A D M I N I S T R A T I V E A S S I S T A N T

My objective is to obtain a position where I can

apply my 10 yrs. experience in administration/

customer care and help develop equal

opportunities for my Linguistic skills and provide clients with quality assistance.

P R O F I L E :

Ulrich Barn Builders,LLC, Director of Customer Service May 2019 - March 2020

Advice operations of potential impacts to customers order to ensure timely and efficient work requirements and schedules are maintained. Create and implement best practice logistics principles, policies, and process across the organization.

Utilize various resources to make accurate and timely decisions related to delivery and customer service to improve operational and financial performance.

Ad-A-Staff, LLC, Payroll Assistant

September 2018 - January 2019

Process and issue employee paychecks and statements of earnings and deductions.

Review time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies.

Compile employee time, production, and payroll data from time sheets and other records.

Process paperwork for new employees and enter employee information into the payroll systems.

MHMR of Tarrant County, Clerk IV Supervisor

May 2014 - January 2019

Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.

Resolve customer complaints or answer customers' questions regarding policies and procedures.

Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.

Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.

Contact this candidate