Customer Service Data Entry

Hamdiya Iroubou

** ****** ******, **********, ** 11743 646-***-****

***********@*****.***

Bilingual French professional seeking an Administrative Assistant position that will utilize my experience and skills. Organized, efficient administrative/executive with strong interpersonal communication and liaison skills. Skilled in planning and execution of special projects during time-critical environments. Open to different tasks with a proven ability to exercise good judgement.

EDUCATION:

Hunter Business School, Levittown, NY 02/18 – 08/18 Business Administration Diploma

Phoenix Training Center, Bronx-NY 10/2017 Certified Home Health Aide State of New York

Monroe College, New-Rochelle, NY 09/13 – 04/17 Bachelor Degree in Business Management

RELATED SKILLS:

MS Word

MS Excel

MS Access

MS PowerPoint

Internet Research QuickBooks

Keyboarding (40 wpm)

Employment History:

Nursfinder, New York, NY 10/19- to present : Patients Sitter at

St john’s Riverside Hospital, yonkers- NY

St Lawrence NY Presbyterian hospital, Bronxville-NY

●Provided comfort and companionship for patients.

●Assisted patients in daily activities, such as eating, cleaning, washing, dressing and mobility.

●Certified, registered in, & able to administer CPR & basic first-aid.

●Provided direct quality nursing care to patient’s comfort, personal hygiene and safety needs under the direction of RN staff

Privatus care solutions, New York, NY 10/2020- to present

Preferred Homecare, New York, NY 01/18 - 09/18

Home Health Aide

●Followed the doctor's order for home treatment plans and administered medications.

●Cleaned homes, ran errands, made breakfast, lunch and dinner for the patient.

●Monitored vitals and noted any behavioral changes or new symptoms.

●Helped clients maintain independent living with personal care assistance

Berko & Associates, New-York, NY 01/17– 04/17

Internship: Customer Service & Research

●Developed new leads on potential property sellers for real estate firms.

●Extensive market research on the internet to determine property area demographics.

●Conducted outreach and maintained communication with potential buyers.

●Handled general customer service and office support.

Rite Aid Pharmacy, New York, NY 10/15 – 07/16

Beverly Stores, Bronx, NY 09/12 – 08/14

Salesperson & Customer Service

●Handled front end register and daily reconciliation of cash and credit card payments.

●Assisted tourists and customers with language translation for store purchases, returns and exchanges.

●Make sure that the store environment is always friendly and welcoming to customers.

●Established and maintained the highest level of customer service within the store.

Melita Pastries, New York, NY 10/14– 06/15

Inventory & Production Assistant

●Packed orders for customers.

●Prepped and organized raw materials and assisted in the making of cupcakes and cakes.

●Cleaned the workspace after all production was complete.

●Performed general office tasks and assisted the entire team to make sure all work was complete.

●Typed correspondence, transmitted documents, using computer, mail, or fax machine.

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