KAMALJIT KAUR

**** ********* *** **

Auburn, ****2, Washington

+1-206-***-****

Email: ads8k1@r.postjobfree.com

PROFESSIONAL SUMMARY

Flexible and a new professional with academic and personal background in administration and knowledge in modern office procedures. Recent graduate with Post Diploma in Information Technology with a GPA of 3.4. Proficient in Microsoft Office and responding to emails in a positive manner. Highly organized and multi-tasking with excellent verbal and written communication skills with 5 years of experience in customer service along with administration.

SKILLS

●Microsoft office (Word, Power point, Excel and Outlook)

●Attention to detail

●Articulate and well-spoken

●Memorization and recall

●Customer service oriented

●Types 80 WPM

●Strong analytical skills

●Excellent oral and written communication skills

●Scheduling and time management

●Administration (4 years of experience)

WORK EXPERIENCE

Office Manager/Administrative Assistant (Hometown Furniture) Penticton, BC, Canada 2019-2021

Handle office administration tasks including office equipment, license renewal, lease renewal for office and ex-pat, office insurance negotiation, and renewal

Sending checks to Vendors

Handle Inventory

Sit with all the administrative assistants and various groups

Manage general office including equipment and building

Negotiate contracts and maintain relationships with third-party suppliers

Perform desktop publishing, slide presentations, publications, and executive/board-level reports

Perform sales activities and handle customer issues to build strong relationships.

perform Recruiting, and interviewing activities.

Generate a daily report for cash, debit, and credit.

Front End Assistant (Costco Wholesale) Burnaby BC, Canada 2017 to 2019

●Performs related tasks such as set up and closing duties.

●Maintaining customer satisfaction

●Performed Cashiering and Point of Sale (POS) procedures

●Solve customers’ queries

●Provide prompt friendly customer service

Customer Service Associate (Sear Canada Inc.) Prince George BC, Canada 2017- 2018

●Attending phone calls, fax and e-mail orders via other Management Systems in order to meet requirements.

●Advice customers and Account Managers of backorders, and helps to make another selection.

●Deal with customer refunds courteously and professionally.

●Maintain professional attitude with sincerity and enthusiasm reflecting the store's commitment to customers.

Office Admin Assistant and Data Entry Operator AXIS Bank Ltd 2015-2017

●Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.

●Screening phone calls and routing callers to the appropriate party.

●Maintain a database by entering new and update clients account information.

●Maintain accounts receivable customer files and records

●Develop a recovery system and initiate collection efforts

●Generate and send out account statements.

EDUCATION

Higher Education : Masters as evaluated by World education Services in US

●College of New Caledonia (Prince George) Post Diploma in Information Technology 2017-2019

●Punjab Technical University (Jalandhar)-Master’s in Computer Science 2012-2014

●Punjab Technical University (Jalandhar) -Bachelors of Science (Information Technology) 2009-2012

Reference Available upon request.

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