Data Entry Administrative Assistant

PROFESSIONAL SUMMARY

Extremely skilled, multi-certified professional with progressive experience in Real Estate/ Administrative Assistant/Data Entry/ and the Aesthetic Industry. Skilled at analyzing, determining, and implementing necessary treatments for clients’ personal needs. Known as a highly motivated team player with exceptional skills in multitasking and willingness to learn new things. With a passion for quality, service, and innovation, I am committed to exceeding the expectations of clients. SKILLS

Filing and data archiving

Spreadsheet management

Proficient Microsoft Office (Word, Excel,

PowerPoint, Outlook

Customer and client relations

Multi-line phone proficiency

Scheduling

Advanced clerical knowledge

Business Administration

Office management

Overseeing automated databases

Data entry

Other Duties as Assigned

WORK HISTORY

Real Estate Broker

HomeSmart Realty Group - Naperville, IL

2015 - Current

Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.

Compared properties possessing similar features to determine competitive market prices. Advised clients on mortgage and housing conditions to identify successful properties and promote customer satisfaction.

Negotiated real estate contracts to navigate transactions between buyers and sellers. Arranged for title searches of properties being sold and gave buyers virtual and physical tours of properties.

Collected fees and documented payment processes for property transactions. Assisted clients in financial planning for purchase. Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.

MARGARET BROWN

Followed up with prospective buyers regarding incentives from builder and new developments in surrounding area.

Met all monthly and quarterly sales goals.

Administrative/Aesthetician/Database Administrator Pure Med Spa - Orland Park, IL

Established administrative work procedures to track staff's daily tasks. 2010 - 01/2016

Improved customer service rating by training new employees on proper phone handling techniques. Maintained office supplies inventory by checking stock and ordering new supplies as needed. Educated patients on treatment options.

Performed consultations for patients before scheduling treatments. Sterilized equipment for patient treatments.

Administered Medical treatments & Laser treatments Assisted manager with daily spa operations, including opening and closing procedures. Resolved customer complaints and facilitated conflict resolutions. Served as primary point of contact for members and guests for information on spa products and services. Followed up on all clients.

Administrative Assistant/Customer Service/Aesthetician Fusion Med Spa - Naperville, IL

2006 - 03/2010

Prepared and distributed team-based communications to foster collaboration and enhance team morale.

Liaised with vendors to order and maintain inventory of office supplies and to obtain most cost-effective pricing.

Maintained daily reports and advised executive leaders in decision-making processes. Kept reception area clean and neat to give visitors positive first impression. Completed forms, reports, logs and records to quickly handle all documentation for human resources. Educated patients on treatment options.

Performed consultations for patients before scheduling treatments. Suggested appropriate therapy based on current health of client. Called clients to confirm upcoming appointments.

Inventoried, ordered and stocked salon product line. Followed through with client requests in timely manner. EDUCATION

Esthetician License

Naperville Skin Institute - Naperville, IL

Bachelor of Science

University of St Francis - Joliet, IL

Real Estate Broker Illinois & Florida Lars

ons Real Estate School - Naples, Fl

2015

REFERENCES

Please ask for References.

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