Coordinator Operations Manager

CURRICULUM VITAE

PERSONAL INFORMATION

Full Names Eugene Johan

Surname Fourie

Date of birth 13/10/1976

Age 45

Gender Male

Tel number 069-***-****

E-mail address ********@*****.***

Marital Status Divorced

Number of Dependants Nil Children

Nationality South African

Race/Ethnic Group White

Home Language Afrikaans

Other Languages English

Driver’s license Yes, Code EB

Transport Own vehicle

Criminal Record No

Area of residence Randburg, Johannesburg Gauteng

Computer Literacy

MS Word, MS Excel, MS PowerPoint, Outlook, E-mail, Internet JD Edwards, AS 400 (Mediclinic), Elixir Classic & Live, MED-EDI, Practice Perfect, Fleet Active, Care Net Online, Smartsheet, Trello, Nifty Quoter, Sage Payroll Availability / Notice period Immediately

SCHOOL EDUCATION

Last School Attended Hoërskool JG Strijdom

Highest Grade passed Grade 12 (Matric)

Year passed 1993

Subjects completed Afrikaans, English, Economics, Business Economics, History, Domestic Science ACQUIRED SKILL

Client Services & Liaison, Experience in Managing staff members (47), Computer Literate, Public Relations, Excellent Planning and Organizing of functions, proven ability to operate, Excellent communication skills on all levels, ensure that all systems, software, and hardware are maintained and in working order, Excellent administration skills, Monthly financial reports. Recruit, train, and upskill staff to ensure adequate and competent resources are available to meet business needs, Vehicle services & Licensing and registration, and Acquiring quotations. Assisting with buying vehicles, hardware, and equipment. Orders, Sales, and Stock Control, Excellent Time Management, managing all Business Operations and setting goals for all branches, Flexibility to adjust priorities in a fast-moving environment. Establish staff KPIs and contact assessment TERTIARY EDUCATION /

COURSES DONE WITHIN COMPANIES AND EXTERNALLY

Tertiary Institution Town Council of Randburg Training Academy Intern HR Program Tertiary Qualification Certificate

Year obtained 1996

Subjects completed HR Staff Management, General Management 1,2&3, HR Management Tertiary Institution Department of Correctional Services Training Academy Zonderwater Tertiary Qualification Certificate

Year obtained 1998

Subjects completed

Investment in Excellence, Cultural Diversity, Principals, of security the law and safekeeping of inmates, Material Management, Firearm handling, and training Tertiary Institution

Milpark Nursing Academy July 2001/ Milnerton Mediclinic 2004 Refresher Course / Kloof Medi Clinic 2005 Refresher Course

Tertiary Qualification Certificate

Year obtained 2001 / 2004 / 2005

Subjects completed Level 1 & 2 First Aid

Tertiary Institution Medemass Altron Healthtech

Tertiary Qualification Certificate

Year obtained 2008

Subjects completed Accounting and Finance, ICD 10 Codes / Nappy Codes Tertiary Institution Medemass Altron Healthtech Elixir Classic & Live Tertiary Qualification Certificate

Year obtained 2008

Subjects completed Accounting and Finance

EMPLOYMENT HISTORY

Name of Company The Cosmetic and Dental Emporium (CDE) Employment dates 1 February 2021 – 30 May 2022

Position Practice Manager

Responsibilities:

Responsible for the daily operation of the practice, full credit, and debit function cash practice book approximately 2 million per annum. Billing patients, private accounts. ICD10 & Nappy Codes, and Yearly updates of tariffs on Elixir; Bad debt collecting and controlling accounts. Medical Aid liaison regarding motivation letters and external lab codes. Patient account inquiries; Monthly reconciles of bank statements for payments by patients; Monthly financial report; Keep track of customer credit age analysis, and outstanding invoices; Payment of supplier’s invoices as well as staff salaries. Resolving inquiries regarding payment of vendors and suppliers and maintaining inventory of all supplies; Monitor processing of all company transactions; Assist Quality Improvement to enhance all services; Developing and maintaining effective relationships with all patients and suppliers; Performing daily billing of invoicing. Managing 3 staff members. All HR-related duties. Maintain required database, and filling systems. Reordering of consumables. Patient appointment bookings for two practices. Social media calendar. Arranging theatre time for patients with external doctors for implants. Personal PA to Dr. Traut’s personal matters. Weekly shopping for practice. Maintaining a close relationship with the accountant on monthly payments for PAYE, VAT, and financial year ending. Calculating 3 monthly profit sharing for staff. Reason for leaving Contract ended

Reference Name Ina Marais

Reference Position Area Manager Altron

Reference Tel & E-mail 083-***-****

Name of Company Doctors Account Management Services Employment dates 1 April 2018 – 30 November 2020

Position Managing Director

Responsibilities:

Full credit and debit function book 1.4 million; Billing patients medical aid, private and insurance accounts in and out of hospital COID Accounts, ICD10 & Nappy Codes, and Yearly updates of tariffs on Elixir; Bad debt collecting and controlling, deceased accounts. Medical Aid liaison regarding outstanding accounts and patient account inquiries; Monthly reconciles of bank statements for payments by medical aids as well as patients; Monthly financial report and meeting with contracting Doctor; Keep track of customer credit age analysis, and outstanding accounts; Payment of supplier’s invoices resolving inquiries regarding payment of vendors and suppliers and maintaining inventory of all supplies; Monitor processing of all company transactions; Assist Quality Improvement to enhance all services; Develop and maintain effective relationships with all clients and medical aids; Perform regular invoicing of all patients with outstanding accounts, and supporting staff with difficult patients regarding payment; Maintain required database, and filling systems. Reason for leaving Had to close down due to Covid -19 Reference Name Eugene Fourie

Reference Position Director

Reference Tel & E-mail 081-***-****

Name of Company Care Net Consultants

Employment dates February 2016 – March 2018

Position Operations Manager / Office Manager / Buyer Responsibilities:

Planning, and organizing daily job cards for all site, clinic, and mobile units; Dispatch and receive operational team daily. Handling client issues during the day when operational staff is on-site, Planning and bookings of away trips and large projects Phoning all booked jobs daily to confirm booking and site details for the next day; Daily operation meetings with operational staff

(Briefing and de-briefing); Daily and 3-month calibrations of all equipment and filling of calibration certificates. Daily asset Inspections and management of asset register; Assisting on-site teams with break downs & unforeseen circumstances. Management of sterilization bay, and house cleaning; Inventory of disposables stock, Dispatch of disposables to sites and branches. Fleet Maintenance, vehicles / trailers planning for services and break downs; Asset maintenance, all operation asset that breaks down as well as cleaning and sterilizations thereof; Planning and organizing training and scheduling training as well as team building for all staff; Timesheets for all employees as well as bonus sheets, managing overtime & payroll; Organizing of temp Nurses and technicians and admin staff where necessary; Handling of all IT and computer related issues on-site as well as clinic and for all staff in company, including daily, weekly and monthly backups of all computers; Managing of telephone systems as well as fixing any telephone related issues and monthly reports of usage; Training and implementation of Care Net Online as well as assisting with testing Care Net Online national; Creating of 3-monthly Smart sheets booking sheets for all branches; Daily reporting of bookings and planning (and communicating this to managers); Monthly reporting on all staff (planning and needs); Controlling of clocking system daily, weekly and monthly reports and loading of new staff members; Managing any ad hoc projects related to operations and clinic, sites and mobile units; Working with admin supervisor to ensure the staff to attend necessary SEESA training; IT support for all other branches (OR Tambo, Elandsfontein & Cape Town remotely) Management / allocation of staff for OR Tambo Clinic On-site bookings / staff and management for Elandsfontein mobile unit jobs cards; Weekly Staff Meetings per department as well as weekly sales meetings with sales department and arranging and executing strategizing quarterly sales meeting; Monthly meetings with the Directors Q/A feedback reporting on inventory sales and monthly growth of the business and my overall running of the company; Loading of accounts payable; Managing and reconciling monthly statements of 6 company credit cards; Managing relationships with vendors, suppliers on pricing ordering, on rolling out new branches and renovating existing branches; Identify and streamline inter-department co-ordination and common resources; Ensure customer retention, balance profitability and attracting further business; Managing detailed Operational output and all its Gauteng and Cape Town Branches relationship. SAPS & Special Projects Manager:

Trip planning (Clover leave) Throughout the country, Staff Allocations and support; Costing and budgeting of all projects including Travel bookings, vehicle hire, and accommodation, and daily live out allowance; Name lists and attendance registers of attendance

(South African Police Services); Registers of vaccinations and managing follow-up vaccinations; Invoicing and billing of each and every member that was seen (As well as non-arrivals of the South African Police force to Ocsa, arranging and leading Ocsa meetings on new terms and management of the territory.

Buyer:

Develop and authorize all purchase orders and ensure compliance company policy and procedure; Monitor all purchase orders and maintain effective relationship with vendors, planning and sourcing; information, and update purchasing data on system; Supervise all products and monitor for transport damage and return goods; Perform troubleshoot on all invoice and price issues along with delivery related problems; Evaluate performance of all carriers, vendors and goods delivery and make recommendations to improve buying processes; Maintain effective customer services and ensure timely delivery and maintain track of product progress and development; Monitor potential stock out caused by delivery delay etc. and take necessary actions to ensure availability of product; Prepare and evaluate all bids, contacts and vendor agreements and ensure accuracy and price for same; Administer used, new and overstocked items and monitor all alternate sources for rejected, backordered and expensive items; Manage all communication and negotiate with suppliers on price and delivery terms to reduce inventory levels and cost; Provide analysis on detail cost comparison on medical equipment needed; Selecting new and reviewing old products machinery and software finding the right suppliers and making sure the products are delivered on time; Reacting to any changes in customer demand and needs; Research, evaluate and purchase services, supplies and equipment based on price, service, quality and warranty; Authorize and sign off on purchase orders within other departments.

Office Manager:

Resolve all enquiries from clients, venders’ suppliers regarding invoices and payments; Develop and maintain effective relationships with all clients and staff; Perform regular invoicing of all clients; Provide support to staff and maintaining required databases; Devising and maintaining office systems, including data management and filing emailing and postage; Maintain records of all purchase expenses in company; Provide support to all marketing activities for various promotional activities and ensure compliance to timeframe; Design and maintain an effective tracking system for all marketing activities of company; Establishing budgets and monitoring expenses of all departments; Coordinate and monitor staff in performing daily activities and KPI’s; Handle, maintain and update customer and financial databases; Provide logistic support to administrative staff; Establish company budget and handle office expenses within the limits; Delegate responsibility to other suitable employees; Identify personnel needs within the company e.g. Nurses technicians and admin personnel; Create and develop training programs for all new employees; Ensure compliance with the company's policies, standards and regulations and reviewing of such policies and procedures; Maintain cleanliness and order in the office clinics and mobile units; Complete operational requirements by scheduling and assigning employees and following up on work results; Maintain staff by recruiting, selecting, orienting, and training employees, job results by coaching, counselling, and disciplining employees; Achieves financial objectives by preparing an annual budget, scheduling expenditures, analysing variances and initiating corrective actions.

Reason for leaving Had the opportunity to start my own business Reference Name Barteldt Bakker

Reference Position Director

Reference Tel & E-mail *******@*****.***

Name of Company

Selective Product Impact (SPI)/ National Chronic Solutions (NCS) Health Care Consultant (REP) In the Marketing & Sales Dep Employment dates 12th January 2015 – 10th October 2015 Position Health Care Consultant / RX Detailing Representative Responsibilities:

Provide support through information analyses like current products and new releases; Primary responsibilities include the identification of areas for cost reduction, annual budget process, and periodic forecasting, performing sales activities on major accounts; Preparing monthly analysis to help mitigate risk; Problem-solving between Dr rooms pharmacies, assisting in delivering of patient’s chronic medication; External Sales reports, Quick-view reporting to Doctors on growth; General administration, traveling to clients cold calling and sourcing new clients; Meeting sales targets of the organization through effective planning and budgeting.; Devise strategies and techniques necessary for achieving sales targets; Map potential customers and generate leads for the organization; Brand promotion, maintaining and improving relationships with the client; Maintain necessary data and records for future reference; Perform sales activities on major accounts; Negotiate sales price and discounts, follow up on orders; Establish procurement channels and negotiate best price advantage with suppliers; Recommend strategies to achieve their financial goals and objectives; Devising and maintaining office systems, including data management and filing; Liaising with clients, pharmacies suppliers and other staff; Compile and analyses management reports, including accurate results, internal reporting. Reason for leaving Retrench Company was Liquidated Reference Name Luan Van Zyl

Reference Position National Sales Manager

Reference Tel & E-mail 083-***-****

Name of Company Dr. EF Erasmus Practice (SPECIALIST PHYSICIAN) Employment dates 1st June 2006 – 13th May 2014

Position Practice Manager

Responsibilities:

PA to the Dr EF Erasmus Physician (All Functions); Full credit and debit function book 4.1 million; Billing patients accounts in and out of hospital Including ICD10 codes and Nappy codes; Managing all aspects of the smooth running of the practice and 5 staff members. Bad debt collecting and controlling monthly age annalist, bad debt never over 30 days; Yearly updates of tariffs on Elixir, as released by the different medical schemes; Deceased accounts, handling of outstanding money submitted to the deceased estate. Medical Aid liaison regarding outstanding accounts payments and short payments; Medical Aid liaison regarding patient admissions and getting authorization for admissions; Patient inquiries. Handling of patient enquiries on outstanding money short payments form medical aids; Bed and theatre bookings for patients for day procedures colonoscopies & gastroscopies; Filling and typing of patient’s report (confidential and non-confidential); Problem solving in terms of patient accounts with medical aids, due to short or non- payments and submitting necessary documentation and reports for authorisation of payment; All general office administration in practice; Assisting with buying of new vehicles, hardware, software and medical equipment, and consumables; Monthly reconciles of outstanding accounts, bank statement cashbook and petty cash, daily cash up function; Processing of Creditors payments, Compensation calculations & submission; Oversee full Human Resources function which includes, contracts, employment, disciplinarians, KPI’s payroll and day to day functions; Liaise with external service providers relating to Stock orders, Accounts, Invoicing and payments; General administration tasks, staff training, filling and copying, mailing of accounts and sending electronic statements; Printing, scanning, faxing & e-mailing of documents; Client greeting & consultations, Client liaison on new trail studies and registration thereof with pharmaceutical companies; Banking duties, and other accounting work, VAT, PAYE, UIF, Income Tax, Compensation Commissioner Registrations; Overseeing of IT software administration of office. Reason for leaving Retrenched

Reference Name Janine Labuschagne - Dr EF Erasmus

Reference Position Janine - (Financial Accountant) / Dr Erasmus Reference Tel & E-mail 083-***-**** *************@***********.**.** (Janine) Other Positions Held

COMPANY POSITION DATES

Contract Car & Truck Rental Fleet Coordinator Operations Supervisor 15 Oct 2015 – 15 January 2016 RTT Logistics Fleet Coordinator Rental Department 8th July 2014 – 5th January 2015 Mediclinic Kloof PA ward Secretary 1 April’05 – 31 May’06 Mediclinic Milnerton Admissions Supervisor Clerk 1 September’04 – 31 March’05 JE Orlick PA Temp 4 Febuary’04 – 30 August’04

Lancet Laboratories PA to Depot Charge Sister 1 April’02 – 31 December’03 Netcare Milpark Hospital PA ward Secretary/Pen I 1 July’01 – 28 March’02 Department of Correctional Services KBIII 27 July’98 – 30 June’01 Sasko / Sanji / Steers H/O / Sun Air Temp Positions March’97 – June’98 Town Council of Randburg Administrations Clerk January’96 – February’97 Ackermans 2IC Administrations Clerk November ’94 – Desember’95 Choice Assignment Clerk February’94 – October’94

Personal Summary

I am a highly experienced Medical Operations Manager with over 20 years of experience in the medical industry whereof the last 15 years at the senior management level within the Hospitals, Laboratories, Medical Practice, and Occupational Health Medical industries with a solid and strong background in Medical and Management Accounting and new business. I strive to be part of the success in an environment of growth and excellence, seeking a competitive and challenging setting, adept at conducting research into project-related matters and products and management in diverse settings. I have strong analytical skills with a sharp eye for detail. I strive to conform to the workplace by being goal orientated. I can manage priorities, demands, and timelines and I am very proficient in making sure I understand the environment I work in. I have ambition and am driven to complete tasks and deliver quality work output on time. I have a proven track record of system development and system implementation using various quality industry standards, resources, and technology. My professional styles are flexible yet analytical, highly organized, efficient in fast-paced multitasking environments, and able to prioritize effectively to accomplish objectives with creativity. My values and traits include establishing long-term relationships with clients, co-workers, and outside resources. I operate with high ethical standards relating to confidentiality and neutrality within any organization. Contactable references

Company Name Altron

Reference Name Ina Marais

Reference Position Area Manager

Reference Tel & E-mail 083-***-****

Company Name Contract Car & Truck Rental

Reference Name Talana Pappelale

Reference Position Head of HR and Marketing

Reference Tel & E-mail 011-***-**** / *******@****************.**.** Company Name RTT Logistics

Reference Name Elmarie Rowles

Reference Position National Fleet Co-Ordinator

Reference Tel & E-mail 081-***-****

Company Name Dr EF Erasmus Practice

Reference Name Janine Labuschagne

Reference Position HR & Accountant

Reference Tel & E-mail 083-***-**** *************@***********.**.** Company Name Mediclinic Kloof

Reference Name Alta Erasmus

Reference Position Unit Charge Sister

Reference Tel & E-mail 082-***-**** / ********@*****.***

Contact this candidate