Rizwan Tahir

055-***-****

ads8g8@r.postjobfree.com • www.linkedin.com/in/rizwan-tahir-90650547

Al Kahil Gate Al Quoz building #16, Dubai, United Arab Emirates PROFESSIONAL SUMMARY

To work in a competitive environment that effectively utilizes my analytical, interpersonal, leaders’ hip and organizational skills to conceive and achieve solutions. The solutions which help the organization in not only meeting its targets, but also allowing it to grow, thereby, enhancing my own skill s as an individual and as a key player in the organization’s development. WORK EXPERIENCE

Security Supervisor Aug 2017 - Present

Grand Excelsior Hotel Deira • Dubai, United Arab Emirates

• Preparing overall security plans and managed security operations of organization, including assignments and

• Provides timely reports to hotel

• Coordinate with Security Director for developing on-site security plans

• Conduct fire & safety drills and training sessions for security staff and other hotel

• Ensured that all security and safety procedures were fully

• Liaise with all department heads to ensure hotel employees are adhering security procedures

• Establish crisis management and contingency

• Providing training and development to all the Security Personnel and lay down certain standard orders for the security procedures

Security Officer May 2013 - Jul 2017

Dan bi Bar and Restaurant • Dubai, United Arab Emirates

• Greeting guests in warm tone and make them feel free at bar entrance.

• Time to time patrolling inside the bar and watching guest’s activities specifically drunk guests.

• Following and applying hotel polices procedure in the the bar.

• Keeping aware all fire and safety equipment’s and located at safe place.

• Looking any suspicious movement in hotel and bar immediately inform my seniors.

• Sending emails to management regarding incident and any damages of premises.

• Presentation daily & weekly report to management.

• Deployment security officer with advice of security manager

• Maintain security operation files.

• Monitor all security officers’ activities with silent mode. Security Team Leader Jul 2011 - May 2013

Millennium Airport Hotel • Dubai, United Arab Emirates

• Maintain Good Public Relation With Guest employees.

• Responsible For the Safety of the Guest Employees on the Premises.

• Assist the Security Manger to carry out integration.

• Conduct Random checks of Security posts.

• Protecting the guest, staffs and hotel property against any crime, Damage and theft

• Maintain proper attire, hygienic appearance and a calm firm personality at all the time.

• Ensuring constant touch with all the security post through cummunication.

• Ensure full co-operation is extended to the management and staff for the Safety of the hotel.

• Report any fire and safety hazards and take immediate remedial actions. Security Guard Jul 2009 - Jul 2011

Enforce Security company LLC • Dubai, United Arab Emirates

• Providing excellent customer service to the visitor & customer.

• Assisting all tenants of malls.

• Guiding shoppers in shop directory and general inquireies.

• Knowledge of operating firefighting equipment and knowledge of identifying fire.

• To assist police /civil defense in case of accident /emergence.

• To attend all telephone calls and logged down all important messages in the log book.

• Coordinate with mall deductive and patrolling team about any unusual activities.

• Act as central point in case on any kind of emergencies. Security Guard Aug 2006 - Aug 2008

Al- Manal Security company • Dubai, United Arab Emirates

• To operate the CCTV system and its recording procedures and use the same affectivity to reduce shoplifting and pilferage.

• Responsible for CCTV recording and cameras issues.

• Knowledge of operating firefighting equipment and knowledge of identifying the types of fire.

• Working as a front desk representative attending the visitors, vendors, contractors and maintenance staff.

• Conducting different Audits and giving suitable suggestions to run store operation smoothly and reporting to their manager.

• Organizing and managing the office precedure.

• Preparing duty schedule, leave plan, overtime sheets for the staffs.

• Maintaining log books, other relevant registers & files.

• Providing assistance to the tenants & outgoing daily mail files & folders.

• Keeping & maintaining necessary items for record & depositing in account office.

• Participating in orientations to brief new joiners about policies and procedure.

• Responsible to take the ownership for all issues related to store security dept.

• Responsible to get the permissions for the store events form Mall and Local authorities. EDUCATION

Intermediate (FA) Apr 2001 - Mar 2003

Government Zimidara College • Gujrat, Pakistan

Subject- English, Statistics and Ecnomics.

High School Certificate (S.S.C) Mar 1999 - Feb 2001 Government High School • Gujrat, Pakistan

Science Subject- Physics, Biology and chemistry.

SKILLS

• Possess motivating, and exceptional leadership skills and abilities.

• Excellent time-management skills.

• Capable of communicating with a wide varieties of clients or customers.

• Dedicated and responsible to work on flexible hours

• Skilled in making quick and fast decisions in regards to emergency calls.

• Proficient in training the newly appointed staff members systematically and efficiently.

• Able to distinguish when to act on own initiative and when to seek appropriate advice and guidance

• Capable of maintaining better and healthy relationship with other staff members.

• Ability to work skilfully in any kind of challenging situation or conditions.

• Capable of handling major incident and accident.

• Expert to work on varied kinds of platforms, and skilled in handling Microsoft Suite.

• Competent in security planning and development of tactical plans.

• Capable of handling guest complaints and in order to do Investigation .

• Great ability of safety preventions and risk management.

• Focused on the delivery of customer service.

PROFESSIONAL CREDENTIALS

• Basic Computer Course(MS Office) Oct-2003 - Dubai

• Certified Security Supervisor (SIRA - Dubai Police Academy). Dubai.

• Dubai Protective System (DPS) Security Guard course from Dubai Police academy

• Fire Safety Marshal Level-1 & 2 (Enforce Security Burjman Dubai UAE.

• First Aid / CPR & AED. (Highfields Awarding Body Dubai) Dubai

• Holding a valid UAE Driving License.

VOLUNTEER WORK

Retail sales helper Feb 2007 - Aug 2008

CD Boutique • Dubai, United Arab Emirates

• Helping sales staffs during busy time in the boutique.

• meeting with clients virtually or during sales visits.

• demonstrating and presenting products.

• establishing new business.

• maintaining accurate records.

• attending trade exhibitions, conferences and meetings.

• reviewing sales performance.

• negotiating contracts and packages

Acting Night Duty Manager Aug 2017 - Jan 2019

Grand excelsior hotel Deira • Dubai, United Arab Emirates

• Greets the VIP guests of the hotel. As directed by the Front office Manager, Performs special services for VIP Guest’s.

• Assists in VIP’s arrival departure in absence of guest relation officers.

• Checks cleanliness of lobby and public areas, lights and as well as front office staff in proper and orderly appearance and behaviour.

• Checks on registration cards of arriving guests and ensures all information should be filled on each cards either by Guest Relation Officers or the guests.

• Assists in sending guest messages or faxes.

• Gives the instructions to the Night Reception, during the high occupancy periods, regarding: walk-in guests and release room blocked because of no- shows

• Assists in handling room lock problems.

• Prepares and checks for VIP’s arrival and escorts guests to rooms.

• Co-ordinates with all departments concerned in order to maintain Front Office functions properly.

• Operates the front office computer system in order to assist front office attendants. STRENGTHS:-

• Administrative/ supervising

• Response/ Surveillance

• VVIP protocol/ protection

• Maintenance and management

• Security Trainer/ Patrols

• Customer care services

CAREER SNAPSHOT:-

• Security Supervisor at Grand Excelsior Hotel Deira Dubai, UAE from (19 August 2017 to till present).

• Security Officer at Dan bi bar and Restuarent Bur Dubai, UAE from (5th May 2013 to 31 July 2017).

• Security Team Leader in Millennium Airport Hotel Dubai UAE from (28th July 2011 to 5th May 2013).

• Security Guard in Enforce Security Company Dubai, UAE from (14th July 2009 to 14th July 2011).

• Security Guard in Al- Manal Security Company Dubai, UAE from (4th August 2006 to 20th August 2008).

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