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Customer Service Housekeeper

Location:
Baltimore, MD
Salary:
17
Posted:
October 28, 2022

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Resume:

Tashea Douglass

*********@*****.***

443-***-****

Education

Baltimore New Era Academy- graduated: June 2012

Our Daily Bread Employment Center- graduated: February 2015

Work History

Amazon-Dusting and polishing furniture and fixtures.

Cleaning and sanitising toilets, /bathtubs, countertops, and sinks.

Maintaining a clean and sanitary kitchen area..

Washing windows.

Vacuuming and cleaning carpets and rugs.

The Center Club- Housekeeper, Baltimore, MD May 2016-Present. Keep facilities and common areas clean and maintained. Vacuum, sweep, and mop floors. Clean and stock restrooms; clean up spills with appropriate equipment. Notify managers of necessary repairs. Collect and dispose of trash. Assist guests when necessary. Keep linen room stocked. Properly clean upholstered furniture.

Johns Hopkins Hospital Bayview - Housekeeper, Baltimore, MD March 2016- April 2016. Routinely clean patient rooms, nursing units, surgical areas, administrative offices, laboratory areas, waiting areas and public restrooms, as well as launder all hospital linen. With the use of various cleaning chemicals and disinfectants, wiping equipment, cleaning furniture, polishing floors and vacuuming carpets. Making beds, emptying trash and restocking medical supplies. Collecting dirty laundry from all patient areas and distributing the clean linen and hospital gowns back to the appropriate floors.

Wal-Mart Superstore- Greeter, Baltimore, MD August 2015- December 2015. Greeter role is to wait at the front door of a Walmart store and to offer a warm "hello" to all shoppers who enter. Provided professional and courteous guest service while operating touch points and assisting guests with ticket entrance. Performed multiple tasks and worked efficiently under pressure all in an empathetic and positive manner. Assisted physically challenged customers with motorized carts and bringing purchases to their cars. Delivered front end merchandise for cashiers to stock their inventory. Collected and supplied carts for customer use. Greeting people when entering or leaving store.

Ylead Baltimore School for the Arts, Intern, Baltimore, MD March 2015- May 2015.

Salvation Army Baltimore, Volunteer, Baltimore, MD 2014 Season. Provide customer service and answering questions regarding the fundraiser events and services. Interacting with the public with professional mannerism in hopes of donations for the homeless and Salvation Army. Worked in a variety of condition, both indoors and outdoors, standing for periods of at least 8 hours during the shift.



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