ORLANDO CEPEDA / 901-***-****
**********@*****.*** / Fredericksburg, VA
Executive support expert with extensive experience in strategic planning and complex calendar management, including analyzing major correspondences and communications within a corporate environment.
Proven ability to arrange special events such as meeting plannings or domestic and international travel for high- level executives and military senior officers.
Adept at working with highly confidential/SCI information and an expert in directing business and personal affairs for military and civilian executives.
Recognized for superior business acumen and poise in high-pressure, fast-paced military & business environments.
Highly focused and results-oriented to support complex, deadline-driven operations, and able to identify goals and priorities to resolve issues in initial stages.
Extensive reputation for efficiency and effective knowledge of office procedures/policies with 11 years of experience in security management, 10 years of experience as a government/military benefits trainer, and a working history as a Defense Travel Systems Administrator and Correspondence and Task Management System (CATMS) Manager.
Excellent leadership, relationship building, and team collaboration skills with the ability to create a synergetic relationship among executives to increase achievements and impact organizational growth.
4.5 years of experience in project management, including records, office, and personnel management. 3 years of experience in employee and human resources relations.
Fluent in both Spanish and English with 45 years of bilingualism leading to native-level proficiency in reading, writing, and speaking.
ARLO Solutions – THE PENTAGON August 2022 – Present Administration Officer / Data Analyst Clearance – (TS/SCI)
• Provide administrative and operational management support for the OUSD(Intelligence & Security(I&S)), Director for Defense Intelligence (DDI) of Counterintelligence Law Enforcement & Security (CLS), Critical Technology Protection
(CTP), and all Technology Protect Division (TPD) teams.
• Liaise with the CTP/TPD members on date availability and complete scheduling procedures while drafting and submitting event request documents. Provide meeting and events support, liaising with stakeholders, preparing / providing agendas, compile/brief materials for slides and meeting summary reports.
• Prepare informational briefings for senior military/executives in their preparation for internal and external speaking engagements. Develop topic/issue backgrounds including a full explanation of the issue, who is the target audience, desired outcomes, event schedule, and other relevant information.
• Draft and submit Read Ahead materials, including talking points, and correspondence that target specific CTP issues, internal and external audiences, and/or topics. Review and edit draft responses for external communications for message and format consistency. Performed extensive research on materials such as congressional and policy documents as part of the response and/or informative correspondence to CTP leadership.
• Support with after action reviews to highlight positive outcomes and develop correction plans where needed.
• Prepare written material and make recommendations on program management and integration of CTP programs.
• Coordinate with multiple organizations within DoD and OUSD (I&S) to drive consensus and action completion.
• Assist with establishing and managing video teleconference (VTC) bridges and connections, teleconference lines, and system access for presentations. Worked with the Defense Intelligence Agency Network Operations Center to setup VTC bridges and connections. Experience with Microsoft Teams and Adobe Connect meetings.
• Consistent participant of DoD various working groups, Supply Chain Risk Management (SCRM), Federal Acquisition Security Council (FASC), Homeland Defense Policy Guidance. Submitted after-action reports for review.
• Draft Read Ahead materials, including talking points, and correspondence that target specific CTP issues, internal and external audiences, and/or topics. Review, and edit draft responses for external communications for message and format consistency.
Participated and submitted knowledge in various working Groups such as SCRM, Homeland Defense/Security
• Support CTP project management framework and governance process implementation, operations, and development supporting such efforts and offices as Cybersecurity, Information Security, and Supply Chain Management.
• Develop project management processes, tools, and best practices to support the execution of DoD programs, actions, and taskers and reporting mechanisms to ensure progress against established milestones.
• Coordinate operations with subject matter experts to identify, recommend enhancement, or the adoption of existing project management frameworks and strategic frameworks to effectively accomplish programs, actions, and taskers. ICF – DCSA – Quantico, VA June 2022 – August 2022
Senior Action Officer Clearance – (TS/SCI)
• Assists Field Office Chiefs to support the Program Management Office with its metric needs by displaying monthly, quarterly, or yearly activities via dashboards.
• Compiles and maintains data metrics in the form of weekly, monthly, or quarterly internal and external reports by extracting facility clearance information from the Defense Counterintelligence and Security Agency (DCSA) repository and National Industrial Security System (NISS).
• Attends designated meetings as required to assist with various program needs, including system development planning and requirements gathering.
• Serves as the Strategic Metric Planner for newly designated DCSA systems/programs. Avantus Federal / E3 Sentinel – THE PENTAGON May 2019 – June 2022 Sr. Executive Assistant/Senior Consultant Clearance – TS/SCI)
• Coordinated office administrative functions, including office management and processing security clearance and visit requests for the Office of the Secretary of Defense for Policy personnel and visitors.
• Managed and maintained complex calendars and schedules for the Office of the Secretary of Defense for Policy personnel offices such as the Space Policy, D-ISIS, Special Operations/Low Intensity Conflict (SOLIC) Front Office, and China/Taiwan offices.
• Resolved conflicting priorities and orchestrated changes to the calendar as required, including coordination, verification, and scheduling of meetings with senior government and military personnel as well as high-level civilian personnel from high-level organizations.
• Managed the Defense Travel System for various Office of the Secretary of Defense for Policy offices.
• Responsible for travel request submissions and prompt liquidation and performed a 6-year DTS audit for ASD SOLIC.
• Submitted 20 foreign visas and 8 official passports for SOLIC, D-ISIS, China/Taiwan and Space Policy offices, communicating with various foreign Embassies ensuring proper processing of visas.
• Answered phone calls, passing messages and/or referring callers to the Office of the Secretary of Defense for Policy personnel organization while receiving, coordinating, and responding to invitations.
• Planned, coordinated, and confirmed logistical support (transportation, badges, security clearance paperwork, audio visual support, etc.) for meetings held in conjunction with the Office of the Secretary of Defense for Policy.
• Managed and reviewed the daily uploads and closures for the Office of the Secretary of Defense for Policy actions in the CATMS, assigning and extending taskers as needed.
• Was accountable for government credit cards under the Office of the Secretary of Defense for Policy hierarchy.
• Coordinated security clearances via JPAS/DISS and SMO codes for all Office of the Secretary of Defense for Policy personnel performing official site visits, ensuring security clearances were up to date for White House/US Capitol and other federal institutions.
• Submitted Aircraft and Personnel Automated Clearance System (APACS) requests for the Office of the Secretary of Defense for Policy personnel when needing country clearances.
• Submitted Electronic Country Clearances (ECC) for Office of the Secretary of Defense for Policy personnel when traveling with the Department of State.
Highlight Technologies - THE PENTAGON Dec 2018 – May 2019 Staff Action Officer – Tasker Manager (Clearance - TS/SCI)
• Provided Correspondence and Task Management support to the Department of Defense (DoD) including the Joint Chiefs of Staff (JCS) and Combatant Commanders.
• Processed senior-level correspondence, staff action taskers, and highly classified documents.
• Provided fundamental correspondence management supporting review, analysis, and development of actions using automated Decision Support Tools, including the Joint Staff Action Processing (JSAP) system and DoD CATMS.
• Worked with Joint Staff Directorate of Management (DOM) ensuring Joint Staff taskers were properly staffed.
• Used TS/SCI materials daily, handling high levels of documents for various JCS and DoD customers.
• Performed weekly customer service from mid-level to high-ranking officers/executives in areas such as the processing of JSAP requests and the task management of CATMS.
• Communicated with military/civilian executives answering questions to specific questions such as location of tasker and problems with attachments or uploaded documents.
• Responded to Unclassified/Classified correspondence from the White House, US Capitol, and State Department. COACT, INC./J5 Sytems - THE PENTAGON Sep 2017 - Dec 2018 Directives & Issuances Analyst / Subject Matter Expert (Clearance - Secret)
• Assisted in coordinating, tasking, and deconflicting directive actions requiring the Secretary of the Navy’s (SECNAV) or Under Secretary of the Navy’s signature.
• Was selected to be the acting Contract Program Manager (CPM), performing the duties and responsibilities between DRMD and COACT.
• Facilitated the finalization of new or revised SECNAV directives through direct client consultations, document review, and coordination with appropriate stakeholders in Department of the Navy (DON) Secretariat-level offices, ensuring each client was provided guidance regarding the directives’ writing, revision, and cancellation processes through the development of training materials and provision of reference materials and briefings.
• Served as subject matter expert regarding directive and issuance content, ensuring clarity in technical writing.
• Routinely reviewed information and guidance from complex and diverse sources, including but not limited to internal correspondence, SECNAV Memorandums, and Department of Defense directives.
• Tracked and facilitated overarching directive renewal efforts and provided regular metric reports to the SECNAV office in accordance with the SECNAV’s goals. Metrics were submitted weekly for the SECNAV’s dashboard.
• Used an Access database (DON TRACKER) to create and distribute directives reports.
• Edited and formatted executive-level correspondence, memorandums, and presentations.
• Maintained electronic case files in Total Records Information Management (TRIM) for Navy-related records.
• Managed and administrated the SECNAV directives and issuances within the Department of the Navy Issuances website, the authoritative source for all active Department of Navy directives. U. S. NAVY (Active Duty)
JOINT CHIEFS OF STAFF Oct 2014 to Oct 2017
Human Resources Specialist / Data Analyst / Trainer (Clearance - TS/SCI) Served as the Administrative Non-Commissioned Assistant Officer-in-Charge within the Joint Staff Actions Support Branch (ASB).
• Ensured the Actions Division personnel followed Joint Staff DOM and Secretariat of the Joint Staff security procedures as well as onboarding and offboarding procedures.
• Delivered hard copies and/or electronic copies of executive taskers, including executive correspondence, from offices such as the President of the United States, Vice-President, members of the Senate/House of Representatives, Secretary of Defense, Secretary of State, and various heads of national defenses.
• Worked with the Joint Staff Actions Division, ensuring all JSAPs and other executive taskers were correctly processed and distributed and that such processing and distribution was properly logged for accountability.
• Worked with Joint Staff Action Officers (AO) to ensure all JSAPs had correct delivery guidance and were properly routed to originating offices.
• Worked alongside the Joint Staff Editorial Action Processing Branch (EAPB) to ensure the correct formatting and editing of any JSAPs, executive tasker/correspondences, memoranda, personal letters, or directives/issuances.
• Performed final reviews of the formatting and editing of all documents before submitting to the Chairman/Vice- Chairman of the Joint Chiefs of Staff or the Director/Vice-Director for signature or decision, ensuring the routing met Department of Defense correspondence and routing standards.
• Completed tracking taskers requested by the Secretary of Defense Correspondence managers such as CATMS.
• Ensured Action Memos/Info Memos and any other documents requiring the Secretary of Defense’s signature were delivered to the Secretary of Defense correspondence office.
• Ensured all official memos from the Joint Chiefs of Staff or designated signatures were properly uploaded to the Joint Staff Memorandum Repository.
• Hand-delivered signed decision-based executive taskers or correspondences to the main offices of the Navy, Marine Corps, Air Force, and Army within the Pentagon.
• Trained for the CATMS program under the Secretary of Defense CATMS Team.
• Completed CATMS requests from the Secretary’s correspondence team after the respective Joint Staff Action Officer and Actions Division accepted the request.
• Assisted with creating a Civilian and Military Human Resources new employee orientation checklist that was to be provided to all employees to increase readiness and efficiency by 100 percent.
• Served as the Defense Travel Coordinator for the Secretariat of the Joint Staff and 27 office personnel.
• Revamped the Joint Staff Secretariats’ Emergency Action Plan and Security Manual, ensuring space SCIFs were properly maintained.
• Was responsible and accountable for all classified material within the Secretariat of the Joint Staff spaces.
• Led the financial and administration sections for 18th Chairman Joint Chiefs of Staffs’ outgoing Transition Team.
• Scheduled the outgoing Chairman’s final meetings and speeches.
• Performed training for the Yeoman (YNs) within the Pentagon on various rating knowledge subjects. USS SHILOH (CG 63) - YOKOSUKA, JAPAN Sep 2011 - Sep 2014 Ship’s Secretary / Assistant Security Manager (Clearance - TS/SCI)
• Carried out all Commanding Officers’ and Executive Officers’ administrative, logistical, and legal requests.
• Led 12 Sailors throughout 3 offices (Administration, Medical, and Chaplain’s).
• Was responsible as the Senior Administrative Officer for all administration, finances, and personnel records and clearances of 350 officers and enlisted service members onboard SHILOH.
• Ensured all legal correspondences were submitted for pay and legal purposes.
• Requested and organized all supplies for the Administration Department, ensuring all supplies were properly distributed throughout the command.
• Prepared and trained a total of 150 sailors in firefighting drills and inspections, receiving all passing grades ensuring Shiloh was ready for sea.
• Earned the Retention Award, a Navy-wide recognition for a command sailor’s military service retention, two years in a row.
• Organized several official events onboard Shiloh, included were the Japanese Prime Minister, US Ambassador to Japan, two US sitting Senators, and multiple 4-star Navy Admirals.
• Trained the Yeoman (YN) rating on the Navy Directives Management Program Manual, Correspondence Manual, Evaluation and Fitness Report Manual, Security Manager and Personnel Security Manuals, Social Usage and Protocol Manual, and Military Courts Manual.
Education:
Bachelor’s Degree in Criminal Justice Administration, University of Maryland Global Campus
(May 2021)
Associates Degree in General Studies, Central Texas College (May 2009) Military Service:
United States Navy; Rank: E6/YN1; Service: Oct 1997 - Oct 2017; Office Administrator and Human Resources Specialist/Manager (20 years); Executive Secretary
(17 years); DTS Administrator (15 years); Logistics (7 years); Paralegal (5 Years) Skills:
Project Management (4.5 years), Security Manager (11 years), Bilingual - Spanish (Read/Write/Speak) (45 years), Government/Military Benefits Trainor (10 years) Employee and Human Resources Relations (3 years), Travel Agent (23 years), Public Speaking (5 years), Fundraising (2 years)