Customer care rep, estate management, executive assistant
Resume:
Amos Balogun
Omolayo Estate, Ibadan, Oyo
************@*****.***
Career Objective
A confident, dedicated docile and forward thinking individual with an excellent communication and problem-solving skills and in-depth time management, organizational and project management skills that is fully committed to the organization goals and objectives while achieving result. Work history
Assistant Site Supervisor
OYO STATE MINISTRY OF LANDS, HOUSING AND URBAN DEVELOPMENT • Ibadan, Oyo 02/2020 - 01/2022
Coordinated internal resources and third parties/vendors for the flawless execution of projects. Provided inspection outcomes and give counsel on decisions been made in the department. Ensured that all projects are delivered on-time, within scope and within budget. Ensured resource availability and allocation.
Measured project performance using appropriate systems, tools and techniques. Managed the relationship with the client and all stakeholders. Coordinated site investigations, documented issues and escalated to executive teams. Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
Office Assistant Intern
OGO OZEEGBE & CO • Lagos, Lagos
06/2018 - 12/2018
Was personally in-charge of week distribution of the company's sales bulletin Managed large amounts of incoming phone calls.
Generated sales leads.
Identified and assessed customers' needs to achieve satisfaction. Built sustainable relationships and trust with customer accounts through open and interactive communication. Provided accurate, valid, and complete information by using the right methods/tools. Handled customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Developed correspondence letters, memos and emails Entrepreneurship training
Federal University of Technology Akure • Akure, ondo 06/2016 - 12/2016
attached to a beauty salon during the entrepreneurship programme for 6 months, learnt a few skills and was able to practice all that was taught at the end of the program. Accomplishment
Introduced the use of E-mails to schedule meetings for the executives instead of writing letters which they ended up not receiving sometimes. This resulted in time saving and successful meetings Was awarded the "best customer relating staff" based on the number of positive reports the department had received recently.
Generated 12 people's interest in the state government's newly established estates due to my good customer relating skills.
Was awarded several certificates for some online courses taken. Education
Post graduate degree in Project management
Georgian college • Ontario, CA
11/2021
Had 75% overall.
Came first during several class works and quizzes.
B.tech in Estate management
Federal University of Technology, Akure • Akure, ondo 12/2019
based on my great leadership skills, I was opportuned to lead several group projects which came out successful and outstanding.
S.S.S.C Certificate
Achievers comprehensive high school • Ibadan, Oyo
04/2011
I was awarded the best student severally.
First School Leaving Certificate
Victory International School • Ibadan, oyo
09/2005
I led a class of about 35 severally
Skills
Leadership, Microsoft word, Time management, Communication skills, Interpersonal skills, Functions properly under pressure, Active listener
Hobbies
Reading
Traveling
Networking
Meeting people
Languages
English
Reference
Upon request.
Contact this candidate