Administrative Assistant Medical
Resume:
Roland Morris Jr.
Birmingham, AL 35217
****************@*****.***
Professional Profile
Over 35 years of knowledge and experience in the implementation of programs pertaining to Military personnel and training. Over 25 years of supervising both military and civilian employees. A polished, experience and dynamic professional in all aspects of tactical assistance, management, human relations, inventory control, administrative assistant, customer service, data entry, accounting and financial management. I am pro-active, reliable, a team leader, resourceful, organized and committed. Good negotiator with strong management and people skills. Every experienced in administration, accounting, budgeting and forecasting. A proven leader with the ability to motivate others to reach their peak performance. Problem solving abilities to successfully achieve strategic objective. Goal oriented, dedicated, professional, highly motivated self-starter and decision maker. Over 3 years of knowledge and experience in programs pertaining to financial analysis, budget preparation, monitoring, and reporting.
Relevant Experience/Qualifications
Knowledge of the body of standardized military rules, procedures and operations requiring considerable training and experience relating to the assigned military personnel areas to perform the full range of standard transactions and resolve recurring problems.
Knowledge of providing office services by implementing administrative procedures and policies.
Knowledge of maintaining databases for entering and updating customer and account information.
Knowledge of grammar, spelling, capitalization, punctuation and terminology commonly used in military office settings to prepare material correctly from handwritten drafts.
Knowledge of standard office equipment to perform substantial range of office support.
Knowledge of regulation directives policies and procedures regarding the receipt, storage, handling and destruction of controlled or sensitive materials
Qualifications
Leadership
Detail Oriented
Micro Soft Excel
Management
Microsoft Word
Dependable
Conflict Resolution
Micro Database
Self-Motivated
Experience
Document Automation Technician (EMS)
Billing Specialist
GS-303-07: Jan 2021 – To Present
Employer: DLA NAS Point Loma
San Diego, CA
- As the Billing Specialist for Document Services I perform a variety of key administrative duties associated with the execution of EMS (Equipment Management Solutions) Program with the emphasis on billing, funding, and asset management.
- I work independently within DLA enterprise Business System (EBS) for managing the administrative responsibilities of EMS billing, funding, and asset management processes.
- I am responsible for sending and receiving EMS customers renewal packages requesting funding from the customer, and ensuring all assets are fully funded on time.
- I am responsible for reviewing funding balances and the returning of unused funds to the customer.
- Responsible for researching all billing issues.
- I am responsible for working with the EPC (EMS Processing Center) and EMS Funding Asset Master Specialist to prevent EMS accounts receivable from aging over 90 days.
- Reconcile customer accounts as needed as directed.
- Maintain off-line Excel spreadsheets or Database for all funding of assets.
- Responsible for creating Manual sale orders for purchases and all other billing not automatically generated by the EBS system.
- Responsible for the day-to-day communications with customers to resolve any issues that arises.
Office Services Assistant
GS-303-08: Dec 2018-Dec 2020
Employer: DLA Document Service
Ramstein, Germany
- As the Office Services Assistant I was responsible for assisting the Office Group Director the coordination of all data calls ensure response is made by the established deadline.
- Maintain and ensure statements of accounts are completed and forwarded appropriately to allow timely certification of the billing statement.
- Serve as the Defense Travel System (DTS) coordinator to track travel expenditures and reports information to the Office Group Director and the financial analyst.
- Assist Travelers using DTS and issue updates and reminders to all travelers regarding the appropriate rules and regulations.
- Advise Defense Logistics Agency (DLA) Document Services managers and supervisors on applicable administrative methods, regulations, and protocols.
- Responsible for processing time and attendance and pay and leave adjustments in Defense Civilian Pay System (DCPS) and maintain leave availability reports and provide them to DLA Document Services subordinates supervisors and satellite facilities.
- Process pay and leave adjustments in DCPS and assist employees with completion of payroll forms.
Document Automation Technician (EMS)
Billing Specialist
GS-303-07: Feb 2016 – Dec 2018
Employer: DLA NAS Point Loma
San Diego, CA
- As the Billing Specialist for Document Services I perform a variety of key administrative duties associated with the execution of EMS (Equipment Management Solutions) Program with the emphasis on billing, funding, and asset management.
- I work independently within DLA enterprise Business System (EBS) for managing the administrative responsibilities of EMS billing, funding, and asset management processes.
- I am responsible for sending and receiving EMS customers renewal packages requesting funding from the customer, and ensuring all assets are fully funded on time.
- I am responsible for reviewing funding balances and the returning of unused funds to the customer.
- Responsible for researching all billing issues.
- I am responsible for working with the EPC (EMS Processing Center) and EMS Funding Asset Master Specialist to prevent EMS accounts receivable from aging over 90 days.
- Reconcile customer accounts as needed as directed.
- Maintain off-line Excel spreadsheets or Database for all funding of assets.
- Responsible for creating Manual sale orders for purchases and all other billing not automatically generated by the EBS system.
Human Resource Lead Assistant
GS-0203-07: Jul 2006 – Feb 2016
Employer: MCRD San Diego, CA
United States Marine Corps
- As the Lead Human Resources Assistant or Lead Administrative Assistant for the Admin Recruit Branch, I served/serve as the functional expert and perform a variety of clerical actions I one or more of the Military personnel programs. Update inquires and processes actions through the Unit Diary Marine Integrated Personnel System (UDMIPS). Review data entries to identify and assists in correcting erroneous data in the Marine Total Forces System (MCTFS) and UDMIPS. Retrieve data from the Marine Corps Training Information Management System (MCTIMS) and training companies within the Recruit Training Regiments for use in answering questions, responding to correspondences, or preparing reports or briefs. I have experience at the GS-07 grade level or pay band in the federal service or equivalent experience in the private or public sector managing military or civilian personnel, pay, administration and training policies, procedures and programs.
- Responsible for providing on the job training to new employees to instruct new employees in specific tasks, job techniques and established procedures. Instruct new employees in specific tasks, job techniques and provide written instruction and guidelines to support employee training.
- Responsible for distributing assignments to subordinate employees to ensure equal workload. Adjust in priorities of work to meet deadlines.
- Has the MCTIMS Manager I was responsible for approving and updating all MCTIMS accounts for new Drill Instructors, Company Commanders, all Military and Civilian personnel within the Recruit Training Regiment and Recruit Admin Branch. Responsible for updating any corrects that had to be made with MCTIMS such as Wrong Last Name, Wrong SSN, Merging of Recruits Information, etc.
- Responsible for providing Recruit Transfer Orders and Recruiters Assistant Orders (PRASP) to each graduating Marine before leaving the Marine Corps Recruit Depot San Diego, CA.
- Coordinate an accurate, reliable timeless and proper put posting of over 21,000 Recruits. Ensure that all outpost briefs are conducted in a timely manner. Briefs included information about Montgomery G.I. Bill and/or Post 9/11, Recruit Transfer Orders and Recruiters Assistance Program. Ensure that everyone was in receipt of Recruit Transfer Orders and Permissive Recruiters Assistance Programs Orders (PRASP) after T-55 outpost class.
- Review forms, documentation and other related information from Service member upon arrival to Marine Corps recruit training and construct initial Service Record Book (SRB). Update inquires and process actions through the Unit Diary Marine Integrated Personnel System (UDMIPS). Review products to identify and assistance in correcting mismatched data in the Marine Corps Total Forces System (MCTFS) and UDMIPS. Obtain and collect appropriate documentation or data from various agencies within Recruit Training Regiment (RTR) to use in answering questions, responding to correspondences, or preparing reports or briefing documentation in accordance with applicable regulations and policies.
- Responsible for processing standard action (e.g., Enlistment Promotion, Meritorious Promotion, Awards, Proficiency and Conduct evaluations, Separations, or Similar matters, and perform reviews of Service Record Book (SRB)) to determine eligibility actions.
- Responsible for performing work in the processing of personnel for accession with the use of a computer through UDMIPS, such as Service Members Group Life Insurance, Montgomery GI Bill, Record of Emergency Data, and Federal and State Taxes. Review, verify and input training data, required entries for every Recruit via UDMIPS. Schedule personnel for separation counseling and appointments conducted by Human Resources (MIL) Assistants. Prepare case files for filing and mailing of final discharge documents as needed. Prepare Enlisted Service Records, Medical and Dental Records Books for mailing to appropriate designed distribution and archive agencies, such as Headquarters Marine Corps and Department of Veterans Affairs and State of Regional Veterans Affairs Departments. Serve as the initial clerical preparer and reviewer prior to action officer signature on paperwork accomplished.
- Responsible for obtaining specific data for completion of forms contained in SRB’s. Assemble all required documentation for inclusion in the Service Record Book necessary to begin Marine Corps recruit training. Ensure the completeness and proper handling and maintenance of SRB’s for all recruits attached to the Regiment and preform a substantive review of service record books to determine eligibility for actions. Make additions, revisions or deletions to SRB’s or files to keep them current, complete and accurate per regulations, policies and procedures.
- Responsible for obtaining and collecting appropriate documentation from various agencies within the organization to ensure that required documents for a completed record are obtain prior to transfer. Ensure that all outpost projections, permissive recruiter’s assistance Orders and transfer data is disseminated to School of Infantry West and Western Recruiting Region within three business of graduating for each Company. Ensure uses databases or spreadsheet software to create, enter, revise, sort, calculate or retrieve reports. Truly knowledgeable in various military related policies, directives, regulations, procedures and structures such as ACTS Manual.
- Responsible for coordinating each graduating week with School of Infantry West (SOI/West) and MMEA-11 to provide Recruiter’s Assistances Orders to graduating Marines. Retrieve data from various information sources and training companies within the Recruit Training Regiment for use in answering questions, responding to correspondence or preparing reports or briefing documentation in accordance with applicable regulations and policies.
- Responsible for ensuring that all necessary requirements to administratively process Basic Marine Platoon Personnel (BMP) are reported within no more than five business days. Use multiple office automation software with varied functions to produce a wide range of documents, formats, pertaining to assigned area of military personnel.
- Responsible for ensuring that all graduating Recruits are assigned a school seat in the By-Name-Assignment (BNA) application within five days of graduation for each graduating company. Research various databases and military systems to provide excellent accountability of all graduating recruits in the BNA application. Coordinate with the graduating company to make sure all the recruits who graduate each week are processed and graduated from MCTIMS in an accurate and timely manner.
- Truly knowledgeable in Microsoft Office software such as Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Access and Microsoft Outlook. Microsoft Office software such as databases and spreadsheet are utilized in order to provide effective and accurate correspondence.
- Experienced in the utilization of visual aids, such as computer graphics, overhead transparencies, and other similar equipment for the usage in presentations, briefings and seminars for the newly trained Marine Corps Personnel.
- Solely responsible for providing SOI Projections, SOI Inbound report, Graduation report, MOS report, AG report and Basic Marine Platoon (BMP) report each graduating week. Solely responsible for disseminating an accurate number of recruits who are expected to report to SOI West. Research and provide information regarding directly applicable rules, regulations, procedures and requirements and provide explanation of action taken. Responsible for processing Basic allowance for Housing (BAH) changes and/or updates for members and assists in the correction of any pay issues. Inquires in the automated Marine Corps Total Forces System (MCTFS) for verification of all data collected, identifies inconsistencies and initiate actions to obtain necessary data.
- Responsible for accurately inputting daily Unit Diaries to ensure accuracy of personnel entitlements and MCTFS records. Effectively contacts external commands such as MISSO, MISSA, CMC, and NMCI in matters pertaining to personnel admin issues, (UDMIPS). Utilize several Marine Corps and DOD references, including but not limited to the Individual Record Administration Manual (IRAM), marine Corps Total Forces System Personnel Reporting Instruction Manual (MCTFSPRIM) and other pertinent Marine Corps orders (MCO’s) and directives. Responsible for receiving and answering routine telephone inquiries or refers to appropriate staff.
- Responsible for collaborates with various outside agencies and provide missing documentation for the Marine to settle their travel claims.
- Lead instructor for the following recruit training classes with an estimate of over 500 recruits, Initial Audit class, Final Audit class, Montgomery GI Bill/Post 9/11 class, and Marine Corps Foreign Language Program.
- Was also chosen by supervisor through dedication, steadfast integrity and performance of duties to be nominated for Civilian of the Quarter.
- I have an ability to communicate both orally and in writing when applying recruit administrative knowledge in the interpretations and application of regulatory and procedural requirements inn both simple and complex cases.
- I have a complete knowledge of the overall requirements and mission objectives pertinent to the administrative processing of recruits and making recommendations regarding alternative methods of operations.
- I have a complete knowledge of small computers systems as well as computer programs available or being implemented, to automate accession into and transfer for recruit training.
- I have a complete knowledge of database management and utilization of intricate data extraction necessary to meet various administrative and analytical variants required by numerous commands.
- Computer software and programs that I am proficient at are Microsoft Office programs, Word, Excel, PowerPoint, Access and Outlook, Marine Corps Total Forces System (MCTFS), MOL (Marine Online), Document Tracking Management System (DTMS), Defense Travel System (DTS), Unit Diary/Marine Integrated Personnel System (UD/MIPS) and Marine Corps Training Information Management System (MCTIMS).
Medical Receptionist/Medical Administrative Assistant/Medical Assistant/Front Office and Back Office Supervisor
Dec 2002 - Jul 2006
Employer: US Health works
San Diego, CA
Over 3 years of experience in providing customer service and working in a healthcare professional.
- Goal oriented, dedicated, professional, highly motivated self-starter and decision maker.
- Excellent communication and leadership skills.
- Greet customers and visitors in a prompt, courteous and helpful manner. Answer incoming calls, check eligibility, check in and checkout patients.
- Responsible for supervising medical clinic and personnel responsible for performing nursing and administrative duties.
- Responsible for scheduling follows ups, physicals and personnel training.
- Responsible managing and update personnel files, responsible for faxing, filing and shredding documents.
- Responsible for supervising medical personnel in the performance of their duties, vital signs injections, and EKG.
- Responsible for maintaining and implementing a controlling flow of customer appointments for Medical Examinations.
- Responsible for returning patient treatment records and assure records are filed in the correct alphabetical sequence.
- Responsible for auditing records to determine if the appropriate paperwork should go into the master file to be distributed to the correct department within the clinic or to be forwarded to another clinic.
- Responsible for managing and updating Fiscal records regarding customers who have been seen at the clinic but have failed to show proof of insurance advising them for payment of service that they received at the clinic.
- Responsible for bringing patients to the room, perform vital signs and assist in the procedures. In charged of opening and closing the clinic, keep the working environment clean and presentable.
- Responsible for maintaining an accurate accounting of inventory control, receipts/requisition orders.
- Responsible for ordering and reordering all medical supplies, office supplies, physical therapy supplies and prescription meds.
- Responsible for the dispensing of the medication to the patient prescribed by the Doctor.
- Responsible for overseeing the daily operations of the Clinic in the absent of the Center Manager.
- Truly knowledgeable in organization policies and all office procedures.
- Truly knowledgeable when it comes to computer applications.
- Truly knowledgeable when it comes to medical terminology.
- Very knowledge of company administration practices.
Other Medical Training: Accounts Receivable, Accounts Payable, Bookkeeping, CPT Coding, ICD-9-CM Coding, Filing, Front Office, Back Office, Medical Manager, Medical Coding, Medical Office Management, Billing Insurance, Injections, Vital Signs, Venipuncture, EKG, Complete Physical Exam and Administrative Terminology, Pharmacy and Prescription Training
Database Administrator
Oct 2000 - Sep 2001
Digital System International Corporation On-site DBA for
Employer: Comptroller Department, Naval Air Forces Pacific, NAS North Island
San Diego, CA
Assigned as the Travel/Accounting Technician to Implement the Defense Travel System (DTS) and Functional Analyst for Commander Naval Air Forces (CNAF).
- Responsible for providing a wide range of requirements, testing, training, implementation and support of the DOD travel and financial systems software to ensure it satisfies the functional requirements of DOD travel and financial publications and other government directives pertaining to DOD travel and financial management.
- Coordinated and worked closely with the designated Defense Travel Administrators (DTAs) from various naval commands, representatives from the Program Management Office – Defense Travel System (PMO-DTS), and Northrop Grumman Mission Systems (NGMS) personnel to implement DTS to the naval community. Whether in a classroom setting or one on one, provided training, instructions to CNAF managers, travelers, and Agency Program Coordinators (APCs) on responsibilities, guidelines, policies, and regulations as relating to the Government Travel Charge Card (GTCC) within Defense Travel System (DTS).
- Worked as an advisor to aid in the transition from Windows Automated Travel Order Traveler System (Win ATOS), Automated Travel Order Traveler System (ATOS-Traveler), and Automated Travel Order System Plus (ATOS-Plus) to DTS.
- Provided training and technical supervision assist travelers in the proper submission of travel requests and claims within DTS.
- Assisted in reconciling travel claims as it relates to Standard Accounting and Reporting System-Field Levels (STARS-FL).
- Assured Windows Integrated Automated Travel System (Windows IATS) travel claims submitted by military and DOD civilian personnel were following the Joint Federal Travel Regulations (JFTR) Volume I and II and Joint Travel Regulations (JTR) Volume II and DoD Financial Management Regulation (DoD-FMR) prior to submission for final payment.
- Worked independently as a customer service liaison between DSIC and the customer. Responsible for training personnel on the usage of various software.
- Maintain the General Ledgers for Financial Categories 01 and 50 for the Marine Corps. Managed the financial data input for the Financial Resources Management System II (FRMSII), the system responsible for loading funding requirements.
- Managed the financial data input for the Flying Hour Program and the Aviation Cost Evaluation System.
- Responsible for designing Microsoft Excel spreadsheets and charts for financial support.
- Liaison with all external commands to ensure that they are on the cutting edge of understanding and responding to the Aviation Storekeeper Information Tracking System (ASKIT).
- The ASKIT System is responsible for recording all the spending data for each -Marine Squadron and responsible for monitoring the FAS Enterprise Server and Fuels Automated System (FAS/FES) that was designed to process fuel transactions.
Comptroller/Flying Hour Program Analyst,
Jan 1998 - Oct 2000
Employer: COMNAVAIRFORCESPAC
USMC, NAS North Island, COMNAVAIRPAC:
San Diego, CA
As the Flying Hour Program Analyst (Budget Analyst), managed the U. S. Marine Corps Pacific Fleet Command’s budget, totaling over $650 million annually. In the position of Budget Analyst received, maintained and provided quality assurance for over 65 Budget Optar Reports (BORs) for Optar Functional Categories (OFCs) 01 and 50, which was input into Aviation Cost Evaluation System (ACES) for analysis.
- Responsible for analysis and entailed to ensure the correct reporting of cost per hour, per aircraft attached to each U. S. Marine Corps Aircraft Command that was a subordinate of CNAF.
- Responsibilities for the position of Budget Analyst, calculated and issued funding contracts for Work Requests/Project Orders (NAVCOMPT Form 2275), and Request for Contractual Procurement (NAVCOMPT Form 2276) to support numerous Navy and Marine Corps missions throughout the world from Aircraft Drug Enforcement to troop movement and support in Iraq, which required managing a budget of $25 million annually.
- Responsible for ensuring guidelines set forth by Operation Forces Accounting Principles and Procedures are followed.
- Responsible for performing data analysis; interpreted instructions, and guidance that ensured supported commands were following directives and guidance set by CNAF.
- Responsible for preparing and issuing funding messages for disbursement of annual budget for initial, additional, adjusted, or return of unused funds in support of all subordinate Marine Corps units.
- Responsible for updating several Microsoft Excel spreadsheets for accountability for budgets and funding.
Education/Training/Awards
EDUCATION (Civilian & Military)
1980 South Terrebonne High: Bourg, LA
1980 Supply and Accounting MOS School, Meridian, Mississippi
2003 Maric College Medical Assistant San Diego, Ca
2003 Maric College Medical Administrative Assistant San Diego, Ca
Military Experiences:
USMC from July 1980 to Oct 2000
Rank SSgt/E6
Retired 20 Years.
Honorable Discharge
Professional Training:
Microsoft Office product to include Microsoft Word, Excel, PowerPoint and Access
Maric College, San Diego, Ca, Graduated Medical Assistant July 2003
Maric College, San Diego, Ca, Graduated Medical Administrative Assistant February 2003
Awards:
Navy Commendation Medal 10-2000
Navy & Marine Corps Achievement Medal 10-1998
Southwest Asia Service Medal
Meritorious Unit Commendation Medal
National Defense Service Medal
Good Conduct Service Medal *6
References:
Mr. Roderick E. Hill RAC Supervisor
Mr. Pedro Lopez RAC SEPs Supervisor
Ms. Denise Fasce US Healthworks Office Mgr.
Ms. Bonita Jones Supervisor
Ms. Jemilyn Arnaldo
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