Care Giving Customer Service
Resume:
Sarah Jean Rodman
Marinette, WI
**************@*****.***
PROFESSIONAL SUMMARY
To utilize my knowledge, abilities and experience to assist a professional organization in achieving ongoing goals and Company objectives.
SKILLS
Proficient in Microsoft tools, while multitasking screens. Extensive experience with customer service, care giving, financial management, restaurant/food service, beverage, hospitality, janitorial, and industrial experience. Overall team player with an innate desire to excel. Forklift and Red Cross CPR certified.
WORK EXPERIENCE
12/2020 Homestead Health Services to New Holstein Wisconsin12/2021 Housekeeping/laundry/Dietary Aid/cook
•Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
•Notify managers concerning the need for major repairs or additions to building operating systems.
•Steam clean or shampoo carpets.
•Gather and empty trash.
•Monitor building security and safety by performing tasks such as locking doors after operating hours or checking electrical appliance use to ensure that hazards are not created.
•Examine and sort into lots articles to be cleaned, according to color, fabric, dirt content, and cleaning technique required.
•Hang curtains, drapes, blankets, pants, and other garments on stretch frames to dry.
•Inspect soiled articles to determine sources of stains, to locate color imperfections, and to identify items requiring special treatment.
•Pre-soak, sterilize, scrub, spot-clean, and dry contaminated or stained articles
•Receive and mark articles for laundry or dry cleaning with identifying code numbers or names, using hand or machine markers.
•Apportion and serve food to facility residents, employees, or patrons.
•Compile and maintain records of food use and expenditures.
•Cook foodstuffs according to menus, special dietary or nutritional restrictions, or numbers of portions to be served.
•Monitor menus and spending to ensure that meals are prepared economically.
•Plan menus that are varied, nutritionally balanced, and appetizing, taking advantage of foods in season and local availability
•Wash pots, pans, dishes, utensils, and other cooking equipment.
1/2020 to
12/2020
BP Gastation
New Holstein, Wisconsin
Gastation Clerk
•Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
•Solicit sales of new or additional services or products
•Compute charges for merchandise or services and receive payments.
•Keep records of transactions, and of the number of customers entering an establishment.
1/2014 to
12/2016
BSG Maintenance
Green Bay, Wisconsin Janitorial
•Clean building floors by sweeping, mopping, scrubbing, or vacuuming.
•Clean windows, glass partitions, or mirrors, using soapy water or other cleaners, sponges, or squeegees.
•Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
•Service, clean, or supply restrooms.
1/2013 to
12/2013
Hyatt on Main
Green Bay, Wisconsin
Housekeeping- room attendant
•Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
•Keep storage areas and carts well-stocked, clean, and tidy.
•Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.
•Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.
•Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.
CERTIFICATIONS, LICENSES, AWARDS
*Perfect attendance award
*Certified- Red Cross Babysitter
*Volunteered at Salvation Army
*Awarded 2 year spelling recipient
*Service leader promotions
*200 hours of community service
EDUCATION 9/2018 Northeast Wisconsin Technical College to Human Services
present Associates Degree
9/2004 Chilton High School to High School Diploma
6/2008
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