Medical Assistant BACK OFFICE
Resume:
D A N I E L L E E V A N S
*************@******.***
Anaheim, CA 92804
PROFESSIONAL SUMMARY
Fully qualified Medical Assistant with proven success in boosting office productivity. Effortlessly greets patients, coordinates documentation and update charts. Works well in high-volume environments to make patients feel comfortable while helping medical providers diagnose and treat wide range of ailments. Always empathetic, caring, delightful in spirit, positive energy and always with a smile
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SKILLS
Patient relations Clinical operations
Documentation and recordkeeping Vital sign monitoring Needs assessments Medication administration
Sterilize instruments Prepare treatment rooms
Patient care Patient support
Vital signs and examinations Medical procedures
Patient assessments and care Clinical applications HIPAA compliance Inventory management
Medical terminology
EXPERIENCE
Back Office Medical Assistant, Tenet Healthcare, May 2001 Jan 2021, Anaheim, California
Assisted physicians and clinicians with examinations, procedures and vital signs monitoring.
Provided clinical support for patient care delivery. Cleaned, prepared and maintained examination rooms and treatment areas. Sterilized and positioned instruments and equipment for examinations and procedures.
Prepared and maintained supplies in exam rooms by ordering, distributing and managing inventory.
Performed initial response-screening following protocols. Communicated with patients and families proactively to gather information on patient's condition.
Remained calm and poised in emergencies by calmly interacting with patients to avoid stress and panic.
DE
Mar 2022
Prepared treatment rooms for patient examinations. Decreased waste of supplies by implementing inventory management checklists. Delivered excellent patient service and strengthened patient-clinician relationship through positive interactions.
Contributed to reduction in patient wait times with actionable solutions surrounding patient check-in processes.
Administered oral medications and immunizations as directed by supervising physicians.
Engaged with patients, learning about each individual and establishing rapport to encourage personal comfort.
Reviewed all pre-visit work required for each exam for completion and checked availability of test results in electronic medical record (EMR). Interviewed patients to obtain medical information and document vital signs. Measured vital signs, including pulse rate, temperature, blood pressure, weight and height.
Prepared specimens for outside lab testing.
Administered injections and medications, dressed wounds and collected lab specimens for tests.
Organized, reviewed and forwarded incoming test results to care teams. Tested medical equipment proficiency and recalibrated machinery to stay within strict performance standards.
Answered phone calls and scheduled or followed-up on appointments. Improved clinical operations and productivity by promoting efficient patient flow. Greeted patients warmly and assisted Physician in preparing patients for exams and procedures by assessing vital signs and recording medical histories. EDUCATION
CPT Certification, Phlebotomy
Phlebotomy U Phlebotomy Training and Certification San Diego, Ca North Orange County ROP Technical School
Back Office Medical Terminology
Back Office Medical Assistant
Certification April 2000
LANGUAGES
English, Fluent
HOBBIES
Hobbies
Encouragement
Uplifting
Exhortation
Fellowship
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