Data Entry Insurance Specialist

Personal Profile

Dynamic and performance-driven administrative professional with strong organizational, customer service, and communication skills. Multi-disciplinary industry expertise with emphasis in records management, payroll processing, accounts payable and receivable. Seeking a challenging position where my experience and abilities will be utilized to its fullest extent.

Education

MBA (Human Resources) May 2012

Strayer University – Columbus, GA

BA (Business Management) October 2008

University of Phoenix– Columbus, GA

Work Experience

Department of Community Affairs, Remote 2022-present

Processor

Prepared source data for computer entry applications by compiling and sorting information and awarded for achieving high quality and procedure.

Obtained further information for incomplete documents while complying with data integrity and security policies.

Maintained data entry requirements by following data program techniques and procedures.

Contributed to team effort by working in piot projects to improve efficiency and quality.

Quicky able to adapt to the work environment having only stayed in the training program for a month.

Solid state Operations, Remote 2021-2021

Tier II, Unemployment Insurance Support

Reviewing fact finding efforts to ensure the documentation, information, and attempts meet BTQ, federal, and state mandates the client state(s).

Documenting any requests for additional information from the interested parties in the client state(s) fact finding system.

Issuing a determination for non-separation issues related to an unemployment claim in such a manner as to comply with state and federal regulations, policies, and practices (excluding non-separation issues directly attached to separation issues).

Referring claims to the client state(s) UC Tax Division for investigation as needed.

Responsible for making the determination regarding non-separation related to a NEW OR ADDITIONAL unemployment compensation claim (excluding those directly attached to separation issues).

NTT Data, Remote 2020-2021

Tier II, Unemployment Insurance Support

Reviewed fact finding efforts to ensure the documentation, information, and attempts meet BTQ, federal, and state mandates the client state(s).

Documented any requests for additional information from the interested parties in the client state(s) fact finding system.

Issued a determination for non-separation issues related to an unemployment claim in such a manner as to comply with state and federal regulations, policies, and practices (excluding non-separation issues directly attached to separation issues).

Referred claims to the client state(s) UC Tax Division for investigation as needed.

Responsible for making the determination regarding non-separation related to a NEW OR ADDITIONAL unemployment compensation claim (excluding those directly attached to separation issues).

Made outbound calls.

Americus Georgia DOL 2019-2020

Unemployment Insurance Specialist I

Reviewed fact-finding efforts to ensure the documentation, information, and attempts meet BTQ, federal, and state mandates the client state(s).

Documented any requests for additional information from the interested parties in the client state(s) fact finding system.

Issued a determination for non-separation issues related to an unemployment claim in such a manner as to comply with state and federal regulations, policies, and practices (excluding non-separation issues directly attached to separation issues).

Referred claims to the client state(s) UC Tax Division for investigation as needed.

Responsible for making the determination regarding non-separation related to a NEW OR ADDITIONAL unemployment compensation claim (excluding those directly attached to separation issues).

Answered inbound calls.

Eaton’s Cooper Lighting Business, Americus, GA

Buyer/Master Scheduler 2014-2019

Daily production planning to improve metrics and achieve schedule fill rate targets within planned cycle times.

Management of fixture setup schedule and capacity planning for product lines - (Maintain metrics - material availability and capacity ranges by class and product line)

Coordinate efforts with CSR’s to ensure mixed model scheduling occurs

Participate and provide input into SIOP planning activities and monthly meetings as required.

Improve communication tools with Assembly, Fabrication and Supply Chain

Work with Sales Engineers and Supply Chain to determine expedite capabilities and coordinate with CSR’s to make schedule changes when adjustments are implemented.

Adjust capacity planning/scheduling by line – daily capacity numbers, weekly buckets, mixed model, etc. as required.

Review and manage overdue items for morning production meetings; adjust capacity planning as needed to pull in overdue items.

Perform root cause analysis for material availability and recommend/implement solutions to optimize inventory levels and manufacturing schedules.

Manage alignment of material requirements and production schedules to meet customer demands while balancing inventory levels.

Participate in lean events and contribute to process improvements designed to reduce cycle time, increase front-end efficiencies and improve quality.

Involved in day-to-day interactions with suppliers to improve their processes and accordingly improve their total value delivered to Eaton’s Cooper Lighting business.

Within established policies and procedures, with the effective utilization of seasoned experience regarding selection of sources of supply obtaining maximum advantage in price, quality, delivery and in evaluating the stability and dependability of suppliers.

Determines materials requirements needed to meet production schedules, inventory levels, and shipment demands to achieve on-time production and inventory management requirements.

Coordinates with other departments to ensure smooth flow of materials, and monitors business trends and economic cycles to anticipate change in order flow from customers and material availability from suppliers.

Analyzes and evaluates inventory and delivery problems and recommends and/or implements solutions to optimize inventory levels and manufacturing schedule.

Department of Human Services, Atlanta, GA 2009-2014

Economic Eligibility Specialist/Accounts Payable

Interviewed/recruited applicants for assistance to determine eligibility, securing and verifying information on application (income, address, and eligible minor children)

Provided case management to over 500 clients participating in the ARRA Federal Stimulus programs. Established and manages records.

Managed and conducted pre-employment screening, reference checks, background screens and physical fitness tests.

Processed and reviewed invoices and provided initial and ongoing client screening.

Participated in recruitment effort for exempt and non-exempt personnel; screening applications, as well as coordinating and conducting interviews for exempt and non-exempt personnel. Ensured that all policies and procedures of state and federal law are abided to by all clients.

WITS AMERICA 2005-2009

IT TECHNICAL RECRUITER

Responsible for full life cycle recruiting, including sourcing, interviewing, qualifying and placement of a full range of IT and Non-IT candidates for contract, contract to perm and direct hire positions on w2 hourly/salaried work type.

Defining job descriptions and short-listing candidates based on the requirement, technology, skillset, experience, and education.

Collaborating with hiring managers to understand their hiring needs and goals.

Leverage multiple sourcing strategies and channels including external network, job boards, and internal referrals to provide high-quality candidates for open positions.

Working extensively in ATS Job Diva, ICIMS to source and harvest profiles, update records and submit deserving candidates to the clients.

Responsible for the first-round telephonic screening of the profiles and communicating with all candidates on a regular basis and arranging & conducting interviews.

Screening resumes, interviewing qualified candidates, evaluating skill level, managing offer process, reference checks, and making salary recommendations.

Skills

Microsoft Office Systems, Excel VBA

SAP, AS400, ICIMS, ATS,Vista, MAPICS, Bid Manager Software, MQ1, Swift, Mentor, DMM, AMAPS, PHR, Recruitment & Selection, Compensation, Cloud, VMS, HR Policies & Procedures, Performance Management, Negotiation, Networking, Behavioral & Structured Interview

Self-motivated, detail-minded, results-oriented

Demand Planning

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