Marketing Director Home Administrator
Resume:
Tiffany Uphold
Personal Care Home Administrator
Addison, PA 15411
********@*****.***
Professional Personal Care Administrator, activity and marketing director with eleven years of experience in the medical environment. Proficient with completing medical assistance applications, creating activity calendars, managing patient accounts and coordinating facility appointments. Process purchase orders, accounts receivable and payables knowledge, representative payee requests with accuracy. Excellent time management and problem solving skills. Authorized to work in the US for any employer
Work Experience
Community Liaison
365 Hospice, LLC - Carrolltown, PA
September 2021 to Present
Facilitated hospice services to families/persons in need. Maintained a a solid census to meet monthly goals. Organized community events and participated in numerous marketing opportunities. Expectations of employer met timely, this includes meetings, paperwork and family informational sessions. Managed Somerset and sone of Fayette County.
Clinical Liaison
ViaQuest Home Health & Hospice - Somerset, PA
November 2020 to Present
Marketing in 3 counties, reviewing medical records to ensure hospice appropriateness, reaching out to doctor offices and facilities to keep close working relationships. Participate in community events. Complete admission paperwork to bring on patients for hospice care. PCHA
Windber Woods - Windber, PA
December 2019 to April 2020
Marketing Director
June 2016 to May 2019
Involved in meeting with outside healthcare organizations to create partnerships to enhance census as well as the reputation of the facility. Organize fundraising events such as festivals and golf outings to increase revenue.
Interim Administrator
Amber House - Mount Pleasant, PA
August 2017 to December 2018
Maintained a facility with a 74 bed capacity. Managed 20 employees. Responsible for the daily happenings in the facility, including handling patient funds, maintaining communication with DPW, admissions and completed necessary mandated documenting to the state. Also well versed in marketing and communication with families.
Lafayette Manor, Inc - Uniontown, PA
September 2013 to June 2016
Completed Medical Assistance Applications, filed for representative payee through social security, handled patient accounts. Responsible for UMR audits, generating payables checks to outside vendors and completed end of the month reports. Also generated patient statements for personal care residents. Business Office Manager
Henry Clay Villa - Markleysburg, PA
January 2009 to September 2013
Manage the day-to-day operations of a 104 bed skilled and personal care facility. Maintain financial accounts for approximately 85 residents. Budget and maintain a 3,550.00 monthly account for office supplies and equipment. Coordinate completion of and process for multiple outside vendor and medical supply companies.
• Employee of the month 6/2009, 9/2010, 02/2011, 12/2012
• Three error free UMR audits
• Certified Member of the Eden Alternative Committee Education
Penn State - Beaver, PA
Associates Degree in Medical Insurance Management
Laurel Business Institute
Bachelor Degree in Business in Business
Ohio State University
Skills
• Recreation
• Assisted Living
• Fundraising
• Accounts Payable
• Office Management
• Dementia Care
• Active Directory
• Alzheimer's Care
• Microsoft Windows Server
• Microsoft Windows
• Accounts Receivable
• Hospice Care
Certifications and Licenses
Driver's License
CPR Certification
First Aid Certification
Assessments
Management & Leadership Skills: Impact & Influence — Highly Proficient April 2020
Adapting leadership style to accomplish goals using rational or emotional appeal. Full results: Highly Proficient
Management Fit — Proficient
July 2020
Measures the traits that are important for success in management positions. Full results: Proficient
Accounting Skills: Bookkeeping — Proficient
August 2019
Calculating and determining the accuracy of financial data. Full results: Proficient
Work Style: Conscientiousness — Proficient
July 2020
Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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