LORI CONLON
Phoenix, AZ 85044
Ph:508-***-****
**********@*****.***
Professional Summary
I recently was a scheduler/staffer for a home care company. Prior to that I worked for a different home health company that had closed down in December. In June of 2021, I moved from MA to AZ. In MA I was a Private Pay Coordinator for a Home Health company that I had been at for 16 years. I had been a HHA for 15 years and then had been promoted to working as a scheduler. Core competencies include reliable, patient, and hard working as well as excellent communication and time management skills. I handle tasks with accuracy and efficiency.
Skills
HCHB (Home Care Home Base)
Kinnser
Navicare, Allscripts, Mayo Clinic (Intake referrals)
Bright tree Careanywhere
Customer and personal service
Complex problem Solving
Patient
Caring
Experience
Scheduler/Staffer Dec 2021-Sept 2022
Aleca Home Health-Scottsdale, AZ
Receive SOC’s-confirm & plot out
Plot & schedule physician orders sent in by clinicians
Update clinicians schedules based on needs & vacations
Return & resolve clients call ins.
Scheduler
Southland Home Health & Hospice-Phoenix, AZ Aug 2021-Dec 2021
Schedule visits for clinicians
Schedule out new intakes
Call hospitals to check in on patients
Take incoming calls from clients
Take incoming referrals
Run reports for morning meetings
Private Pay Coordinator July 2020 – June 2021
Home Care Solutions –Westborough, MA
Schedule Aides for clients
Take incoming calls for customers looking for care
Organize payroll of the aides and close out visits
Weekly hourly charts of aides hours
File timesheets and make new client charts
Home Health Aide Dec 2006-July 2020
Home Care Solutions –Westborough, MA
Provide patients help with moving in and out of beds, baths, and wheelchairs and with dressing and grooming
Care for patients by changing bed linens, washing and ironing laundry, cleaning, and assisting with their personal care.
Perform a variety of duties as requested by client, such as obtaining household supplies or running errands.
Preschool Teacher Aug 2004-May 2006
Cottage Children’s Center-Marlborough, MA
Organize and lead activities designed to promote physical, mental and social development, such as games, arts, and crafts, music, storytelling and field trips.
Nanny Aug. 1999-Aug 2004
Private Home-Boylston, MA
Organize and conduct age-appropriate recreational activities, such as arts and crafts, sports, walks and playdates.
Teach and perform age-appropriate activities such as lap play, reading, and arts and crafts to encourage intellectual development of children.
Education
CNA/HHA license Dec 2006
American Red Cross-Worcester, MA
Teacher Certification May 1998
Worcester State University- Worcester, MA
Bachelor of Arts: Psychology May 1996
Framingham State University-Framingham, MA