Administrative Assistant Customer Service

Donna Williams

***** **** ****** ****

Coral Springs, FL 33065

954-***-****• *********@*****.***

SUMMARY OF QUALIFICATIONS

Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround. Results-driven; excellent organizational skills with high attention to detail.

Dedicated customer service skills with the ability to provide quality and professional services to internal and external customers.

Comprehensive knowledge of computer programs including Microsoft Office, and PeopleSoft.

Resourceful and reliable office administrator with over 20 years’ experience of organizing large volumes of business-critical information. Preparing error-free internal correspondence and leveraging fast typing speed to accomplish office tasks quickly and efficiently.

PROFESSIONAL EXPERIENCE

Urban Development Corporation May 1999 - April 2022

Clerical Officer/Administrative Assistant

Generate Tenants Monthly Invoices, Records Management

Accounts Receivables/Payables

Procure goods and services per organization’s Policies and Procedures

Source, select appropriate suppliers of requested goods and services

Tour Property with prospective tenants/promoters

Prepare Lease Agreements and Contracts

Prepare Monthly Operational Report

Assist Manager with the day-to-day operations of the property

Resolve maintenance issues identified in a timely manner

Assist with promotional activities to highlight the property

EDUCATION AND CREDENTIALS

University of the West Indies & Jamaica Institute of Management

Diploma Management Studies & Supervisory Management

Hobbies:

Community Service

Exercising & Health care, Travelling, Listening to Classical music, History

Outdoor Activities and Team sports

Home Improvement

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