Ken G. Ishizuka

ads7vd@r.postjobfree.com 914-***-****/LinkedIn Profile/5100 Convent Lane, Philadelphia, PA 19114

OBJECTIVE: REMOTE CUSTOMER SERVICE SPECIALIST/MANAGER

Extensive Customer Service, Sales, and Managerial Experience

Extensive organizational skills, detail oriented, and professional. Proven in organizational managerial skills, mastery of customer service excellence with over 20 years in sales or customer service-related fields, top sales team two years running company wide in NYC. Top sales platinum remotely from Philadelphia, PA.

OFFERING: Excellent in both a member / team environment, leadership skills, meticulous and able to work under pressure, excellent in customer service, sales, and in remote sales calls inbound/outbound sales

EXPERIENCE

Managerial Microsoft Office Clerk

Marketing Professional Phone Etiquette/Call Center

Organizational Sales Typing Skills/Data Entry

Leadership Customer Satisfaction/Service Communication/Languages

EDUCATION

2015-2018 BUCKS COUNTY COMMUNITY COLLEGE, NEWTOWN, PA

-Hospitality & Tourism Management Degree (G.P.A. 3.865)

LANGUAGES

ENGLISH: Primary, FRENCH: Fluent, JAPANESE: Basic understanding of conversation, SPANISH: Basic understanding of conversation

PROFESSIONAL EXPERIENCE

2020-2021 MXV Connections/Momentum Solar, South Plainfield, NJ

Responsible for remote telemarketing inbound/outbound call setting appointments for potential solar customers and advanced from starting salary to top salary top sales position with top bonus achievements

2019-2020 Advantage Solutions, Philadelphia, PA

Retail Marketing/Merchandizing

2018-2019 Genji LLC, Jenkintown, PA

Sushi Chef /opening, closing shift duties, offering professional customer service

2015-2018 Shop Rite Kitchen, Yardley, PA

Experienced in all departments, Customer Service Counter, Sandwiches, Salads, Olives, Hot Bar, Line Cook, Fry Area, Deli, Fishmonger, Dishwasher

2012-2015 The Touraine Center City, Philadelphia, PA (Historical Building of Philadelphia, PA)

Desk Clerk/Responsibilities greeting residents, registering and announcing guests, manage service calls, service follow up calls, securing packages, mail delivery, monitor security cameras, first contact for emergencies, case management