Bൾඍ ൺඇඒ R ඍർ ൾඒ-Zൾඋൻඒ

Arcanum, OH ***** 1-814-***-**** ads7sv@r.postjobfree.com

I am a highly motivated individual that is prepared to bring an energetic, positive, and enthusiastic attitude to this company. I am punctual with extensive customer service experience. I have an extreme willingness and desire to work hard and contribute to the success of current employer. I am seeking a career that is challenging, rewarding, and comprehensive. I want to utilize all the skills, talents, and abilities that I obtain to help the growth of my employer. I am determined to successfully complete all job responsibilities and I will strive to do my best to complete all expectations of my job description. Honest

Engaging personality

Trustworthy

Responsible and organized

Reliable

Written and verbal communication skills

Strong mechanical skills

Excellent communication skills

Data entry skills

Computer comprehension, typing skills

Customer service expertise

Hospitality service expertise

Point of sale knowledge

Cash handling expert

Strategic sales knowledge

Medical terminology knowledge

Customer Service Representative, 12/2019 to 04/2021 Lincare Holdings Inc. – Clearwater, FL

Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.

Gathered, charted and analyzed patient's call history data and discussed key points with clinicians. Interacted effectively with patients, families, Physicians office and other hospital department staff to deliver high level of customer service and teamwork. Offered immediate assistance in emergency and routine paging situations to evaluate patient's needs and deliver care.

Received and processed durable medical equipment orders as well as unit dose medication order's to Lincare's pharmacy.

Verified each patient's current eligibility of insurance policy. Submitted all medical documentation for Insurance coverage approval under strict guide lines. Processed multiple resupply order's of patient's durable medical equipment supplies. Shipped resupply order's via UPS.

Answered and responded to all incoming call's during hours of operations. Made out going call's daily following up on completed patient order's and verifying each customer's satisfaction of Lincare services.

Generate cash sales, electric payment, and recurring payment's for patient's with co-pays and or privately purchasing or renting durable medical equipment.

Pඋඈൿൾඌඌ ඈඇൺඅ Sඎආආൺඋඒ

S අඅඌ

Wඈඋ H ඌඍඈඋඒ

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Kickbox Instructor, Sales, 12/2018 to 04/2019

ILOVEKICKBOXING.COM – Houston, TX

Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.

Monitored social media and online sources for industry trends. Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately. Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.

Cultivated positive relationships with participants by interacting with all during kickboxing classes. Led up to four 60 minute comprehensive kickboxing classes per shift including cardio and fitness training.

Motivated clients to achieve their personal fitness goals through developing and modifying routines. Scheduled and conducted fitness orientation appointments with new members. Reviewed weekly sales Numbers and club statistics to identify areas for improvement. Researched potential clients and markets to prepare for appointments. Performed cold-calling and follow-ups with leads to secure new revenue. Utilized various sales techniques to develop relationships with customers and drive sales. Worked to develop network by identifying and pursuing new leads, attending industry events and building rapport with clients.

Laborer, 01/2018 to 07/2018

Apex Industrial Construction LLC – Birmingham, AL

Interacted daily with various company leaders, subcontractors, customers and city inspectors to complete construction projects.

Dug trenches, backfilled holes and compacted earth to prepare for new construction. Prepared and cleaned construction sites by removing debris. Pre trip inspection on all work vehicles and equipment, also Informed supervisors when machines needed major service.

Safe and efficient operation of power tools and hand tools including shovels and rakes . Consistently assumed additional responsibilities and worked extended hours to meet project deadlines. Operated equipment such as skid steers and road roller when needed under supervision for hands on training and experience.

Followed standards and procedures to maintain safe work environment. Followed company procedures to maintain work environment in a neat and orderly condition Used radios and hand signals to coordinate communication between Flaggers and operators, and ground workers.

Lead Bartender, 02/2017 to 12/2018

Club Kryptonite – Altoona, PA

Maintain full knowledge of beverage lists and promotions. Waited on multiple customers at the bar and throughout the bar area. Greet guests in a timely and professional manner.

Upheld strict cash handling procedures.

Took customer orders and capitalized on opportunities to sell special beverage and food options. Flagger/ Crew Member, 08/2017 to 12/2017

Flagger Force Traffic Control Services – Hummelstown, PA Stood for 8-10 hours with a “Stop/Slow” paddle directing traffic. Routed traffic around construction sites to ensure worker and driver safety. Assembled signs and cones to direct traffic through construction sites. Wrote daily safety reports and gave them to the foreman. Waitress, 10/2008 to 05/2017

Prime Sirloin Buffet – Duncansville, PA

Consistently provide professional, friendly and engaging service. Follows all safety and sanitation policies when handling food and beverage to uphold proper health standards.

Pleasant, fast, and efficient in all positions I have worked in, including specialty cook, hostess, cashier, cold and host bar runner

Routinely clean work areas, glassware and silverware throughout each shift. Develop and maintain positive working relationships with others to reach business goals. Inventory and restock items throughout day.

Certified Nurse Assistant, 06/2013 to 09/2013

The Village at Morrison's Cove – Martinsburg, Pa

Provided excellent personal care for elderly patients, gathered critical, vital information as well as reported the conditions of each patient to the shift nurse. Charting documents.

Cared for each patient's wants and needs in an intense, face pace work environment. Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately. Flagger/Labor, 05/2007 to 05/2010

Ritchey's Tree Service – Portage, Pa

Loaded and unloaded all material's to set up for the work environment including; chainsaw's, chains, gas containers, signs, and safety cones,

Clearly and accurately communicated and signaled traffic as well as equipment throughout the work area with no accidents

Accurately estimated time and materials costs for projects. Verified data integrity and accuracy.

Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access.

Developed work-flow charts and diagrams to ensure production team compliance with client deadlines. Ran various machines such as desktop's, printers and sorters. CNA (Certified Nurse Assistant): 2013

Central Pennsylvania Institute Of Science And Technology - Bellefonte, PA I enrolled and participated in a Certified Nurse assisting program where I passed the state exam which made me a certificated Nurse Assistant.

High School Diploma: 2010

Claysburg Kimmel HS - 531 Bedford St. Claysburg PA 16625 References:

Karen Claar 814-***-**** Friend: Office/Clerical Secretary Employed at UPMC Altoona Regional Hospital.

Doug Allen 937-***-**** Previous boss; Superintendent with Apex Industrial Construction Mickelina Sanders 727-***-**** Previous boss; Owner of ILOVEKICKBOXING.COM Eൽඎർൺඍ ඈඇ

Aൽൽ ඍ ඈඇൺඅ Iඇൿඈඋආൺඍ ඈඇ

Contact this candidate