TD Tessa A. Dominguez
Carson City, NV ***** 775-***-****
*********.*******@*****.***
PROFESSIONAL
SUMMARY
Detail-oriented Administrative Assistant and Records Specialist adept at coordinating digital and physical records for state or federal government purposes. Possessing first-rate communication, highly organized and hardworking with clear focus on protecting private and sensitive information, maintaining efficient and accurate operations. Prepared to offer over 10 years of experience and take on this new role with CGS. I know with my years of experience in this field that I would be a valuable asset to CGS. SKILLS Multi-Line Telephone Systems
Ease with Computers and
Technology
Research and Analytical Skills
Document and File Management
Strong Organizational Skills
Office Equipment Operation
Computers and Technology
Confidentiality and Data
Protection
Database and Client Management
Systems
Multitasking and Time
Management
Spreadsheet Management
Data Entry Documentation
Memo Preparation
Meeting Minutes
Correspondence Writing
Excel Spreadsheets
10-Key Proficiency
Transporting Files
Mail Management
Employee Communications
Process Optimization
Employee Training
Document Sorting
Back Office Operations
Visitor Relations
Program File Distribution
Directing Callers
Call Prioritization
Electronic Records Management
Writing and Editing Skills
Postage Meter
Administrative Procedures
Reception Duties
Administrative and Clerical
Support
Mail Routing and Distribution
Visitor Support
Company Directory
Highly Efficient and Productive
Skilled in Microsoft Office
PC Proficiency
Remote Conferencing
Sensitive Material Handling
Organizing and Categorizing Data
WORK HISTORY ADMINISTRATIVE ASSISTANT III DCFS 06/2017 to CURRENT State Of Nevada - Dept. Of Health & Human Services Carson City, Nevada Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams. Sorted and distributed office mail and recorded incoming shipments for corporate records.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions. Handled client correspondence and tracked records to foster office efficiency.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Completed data entry tasks with accuracy and efficiency. Scanned documents and saved in database to keep records of essential organizational information.
Entered numerical data into databases with speed and accuracy using 10-key pad.
Organized, sorted and checked input data against original documents. Compiled data and reviewed information for accuracy prior to input. Added documents to file records and created new records to support filing needs.
Corrected data entry errors to prevent later issues such as duplication or data degradation.
Reviewed and updated client correspondence files and database information to maintain accurate records.
Obtained scanned records and uploaded into database. Maintained ongoing communication with relevant departments to confirm accurate data delivery.
Reviewed completed work for compliance with regulations. Tracked and maintained records for [Type] department. Outlined appropriate processes and procedures to fulfill and complete inquiries.
ADMINISTRATIVE ASSISTANT IV 10/2016 to 06/2017
State Of Nevada Division Of Welfare And Supportive Services Carson City, Nevada
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams. Sorted and distributed office mail and recorded incoming shipments for corporate records.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions. Handled client correspondence and tracked records to foster office efficiency.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Coached new employees on administrative procedures, company policies and performance standards.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Assisted clients in accessing services and benefits by providing education and information about community resources, successfully assisting
[Number] clients in acquiring needed aid.
Coordinated with social, public and welfare agencies to obtain and provide client information.
Identified community resources to support clients. Worked with clients to improve life choices and maximize benefits of programs.
Educated potential participants on available services and processes to engage in program.
Cultivated positive, trusting relationships with clients and community providers to promote effective coordination of resources. Generated reports and typed letters in Word and prepared PowerPoint presentations.
Managed Access databases converting complex data into easy-to- interpret data.
Offered office-wide software support and training, troubleshooting issues and optimizing usage.
ADMINISTRATIVE ASSISTANT I 10/2015 to 10/2016
State Of Nevada Division Of Welfare And Supportive Services Carson City, NV
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams. Sorted and distributed office mail and recorded incoming shipments for corporate records.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions. Handled client correspondence and tracked records to foster office efficiency.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
ADMINISTRATIVE ASSISTANT 10/2014 to 10/2015
Apple One Staffing Carson City, Nevada
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams. Sorted and distributed office mail and recorded incoming shipments for corporate records.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions. Handled client correspondence and tracked records to foster office efficiency.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
ADMINISTRATIVE ASSISTANT I 09/2006 to 03/2010
State Of Nevada: DCNR-Water Resources Carson City, Nevada Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams. Sorted and distributed office mail and recorded incoming shipments for corporate records.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions. Handled client correspondence and tracked records to foster office efficiency.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Managed Access databases converting complex data into easy-to- interpret data.
EDUCATION High School Diploma 06/1995
Carson High School, Carson City, NV
CAMPING, FISHING,
SWIMMING,
My husband of 24 years and I along with our son, daughter in law and daughter have been able to camp, fish, hike, walk nature trails all along Lake Tahoe. We BOATING,
EXPLORING STATE
PARKS WITH FAMILY
AND FRIENDS
live near Lake Tahoe and have the opportunity to visit many Nevada State Parks as well as many California State Parks. We have also been able to visit several ocean side towns like Monterey, CA which is beautiful and relaxing!