Customer Service Airport
Resume:
George Ayaba
Teshie - Agblezaa
**************@*****.***
PROFILE
Versatile and a dependant worker. Highly security conscious able to adjust.
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SKILLS AND ABILITIES
Extensive knowledge and practical experience of aviation management and airport
Security operations.
Ability to relate well to all manner of ages and abilities.
Enthusiastic and able to motivate others to achieve set goals.
Excellent communication ability, both in speech and writing.
Creative and proactive in taking initiative.
Good organizational and planning skills.
Patience and a good sense of humour.
Ability to mentor.
PROFESSIONAL EXPERIENCE
Training
Being aware of industry developments.
Ability to maintain high standards of achievement, behavior, discipline and punctuality amongst staff.
Experience in profiling and interviewing of clients.
Knowledge of security and safety issues.
In-depth knowledge in Pass and Permit system and administration.
Management
Managing staff by providing guidance and feedback to help them strengthen their skills and knowledge base.
Excellent time management skills to ensure targets are met and plans completed efficiently.
Willing to take responsibility for the quality of work output delivered and to make necessary changes to improve quality and maintain standards.
EXPERIENCE
Ghana Airports Company Ltd
Senior Avsec Officer V from 2018 up to date
Print and issue Airport permits to all Airport staff/Operators/Diplomatic Missions/International Organisations/Government Agencies who have business to perform at the airport.
Ensures that internal background checks and investigations are conducted into the issuance of Airport Permits.
Takes photograph of all prospective applicants.
Issue Training, Vetting and any relevant forms to fresh applicants.
Keep electronic records of all relevant documents necessary for processing Airport Permits.
Inspect and scrutinize all documents that are submitted, taking note of the minutes on them.
Ensure background form is completed.
Inspect Residence/Work Permit of all expatriates or foreigners.
Check the license and CAA clearance of all Pilots and Engineers.
Check receipt of payment.
Update Blacklist, Stop list and Lost & replaced files when the need arises.
Any other duties assigned by Director Aviation Security(DAVSEC).
Assistant AVSEC Officer II October 2015
Screening of pre-boarding passengers
Controlling security access points
CCTV monitoring
Contract staff September 2010
Screening of pre-boarding passengers
Controlling access points
Printing airport ID cards
Document management and filing
Education Background
Ghana Technology University college January 2015 - May 2018
Ghana Secondary Technical School September 2004 - May 2007
Rising Star Preparatory School September 2001 – June 2013
PROFESSIONAL QUALIFICATIONS:
Basic Para-Military Training Asutsuari 64 Battalion
Aviation Security Basic Training Aviation Security Training School
QUALIFICATIONS:
Bsc. Information Technology
SOFT WARE APPLICATIONS:
Advance Excel, Word, Access, Corel Draw
Programming C++
TRAINING & DEVELOPMENT:
Leadership Training and Development
Security assessment and evaluation
Security Management and Customer Service
WORKING EXPERIENCE
Ghana Airports Company Limited Investigation And Intelligent Officer (2010-Date)
Ledzokuku Preparatory School Science,Maths and ICT(Tutor)(2007)
Sam Preparatory School ICT and Maths(Tutor)(2008)
HOBBIES
Playing and Watching Football
Swimming
Listening to music
Travelling
REFEREES
Ishmael Kankam
Ghana Airports Company Limited
Assistance Avsec Superintendent II
Aaron Laryea
Laronshalley Web Design & Hosting/Software Development
CEO of Laronshalley
Contact this candidate