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Customer Service Airport

Location:
Accra, Greater Accra, Ghana
Salary:
5,200 ghana cidis
Posted:
October 27, 2022

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Resume:

George Ayaba

GZ-***-****

Teshie - Agblezaa

+233*********

ads7nf@r.postjobfree.com

PROFILE

Versatile and a dependant worker. Highly security conscious able to adjust.

.

SKILLS AND ABILITIES

Extensive knowledge and practical experience of aviation management and airport

Security operations.

Ability to relate well to all manner of ages and abilities.

Enthusiastic and able to motivate others to achieve set goals.

Excellent communication ability, both in speech and writing.

Creative and proactive in taking initiative.

Good organizational and planning skills.

Patience and a good sense of humour.

Ability to mentor.

PROFESSIONAL EXPERIENCE

Training

Being aware of industry developments.

Ability to maintain high standards of achievement, behavior, discipline and punctuality amongst staff.

Experience in profiling and interviewing of clients.

Knowledge of security and safety issues.

In-depth knowledge in Pass and Permit system and administration.

Management

Managing staff by providing guidance and feedback to help them strengthen their skills and knowledge base.

Excellent time management skills to ensure targets are met and plans completed efficiently.

Willing to take responsibility for the quality of work output delivered and to make necessary changes to improve quality and maintain standards.

EXPERIENCE

Ghana Airports Company Ltd

Senior Avsec Officer V from 2018 up to date

Print and issue Airport permits to all Airport staff/Operators/Diplomatic Missions/International Organisations/Government Agencies who have business to perform at the airport.

Ensures that internal background checks and investigations are conducted into the issuance of Airport Permits.

Takes photograph of all prospective applicants.

Issue Training, Vetting and any relevant forms to fresh applicants.

Keep electronic records of all relevant documents necessary for processing Airport Permits.

Inspect and scrutinize all documents that are submitted, taking note of the minutes on them.

Ensure background form is completed.

Inspect Residence/Work Permit of all expatriates or foreigners.

Check the license and CAA clearance of all Pilots and Engineers.

Check receipt of payment.

Update Blacklist, Stop list and Lost & replaced files when the need arises.

Any other duties assigned by Director Aviation Security(DAVSEC).

Assistant AVSEC Officer II October 2015

Screening of pre-boarding passengers

Controlling security access points

CCTV monitoring

Contract staff September 2010

Screening of pre-boarding passengers

Controlling access points

Printing airport ID cards

Document management and filing

Education Background

Ghana Technology University college January 2015 - May 2018

Ghana Secondary Technical School September 2004 - May 2007

Rising Star Preparatory School September 2001 – June 2013

PROFESSIONAL QUALIFICATIONS:

Basic Para-Military Training Asutsuari 64 Battalion

Aviation Security Basic Training Aviation Security Training School

QUALIFICATIONS:

Bsc. Information Technology

SOFT WARE APPLICATIONS:

Advance Excel, Word, Access, Corel Draw

Programming C++

TRAINING & DEVELOPMENT:

Leadership Training and Development

Security assessment and evaluation

Security Management and Customer Service

WORKING EXPERIENCE

Ghana Airports Company Limited Investigation And Intelligent Officer (2010-Date)

Ledzokuku Preparatory School Science,Maths and ICT(Tutor)(2007)

Sam Preparatory School ICT and Maths(Tutor)(2008)

HOBBIES

Playing and Watching Football

Swimming

Listening to music

Travelling

REFEREES

Ishmael Kankam

Ghana Airports Company Limited

Assistance Avsec Superintendent II

+233*********

Aaron Laryea

Laronshalley Web Design & Hosting/Software Development

CEO of Laronshalley

+233*********



Contact this candidate