Customer Service Sales Manager
Resume:
John Papesch
Tampa, FL *****
********@*****.***
Become an asset to my new career by adding: my experience, work ethic, and personality. Authorized to work in the US for any employer
Work Experience
Sales Manager
Members Sales and Leasing - Tampa, FL
January 2003 to Present
• Execute processes to close business with car sales and financing.
• Head of office and officiate of all sales activity.
• Managed all marketing and advertising.
• Established loyal customers from excellent customer service.
• Attended all area auctions with an objective to provide customers their next dream car. General Manager
BubbaQue's BBQ - Tampa, FL
March 2015 to March 2018
• Trained staff to ensure quality customer service and provided exceptional food from corporate.
• Increased sales through marketing.
• Acquired repetitive business via flawless execution. Service Manager
Romano's Macaroni Grill - Tampa, FL
2011 to 2015
• Hired, coached, and supervised over 40 employees and two shift supervisors.
• Initiated of all FOH operation, including bar inventory and ordering, schedules, and training.
• Ensured all guests experienced an exceptional and personalized experience.
• Administered BOH prep items and line builds.
• Ensured corporate and Health Department standards were consecutively met.
• Chair of catering and take-out orders.
• Initiated marketing partnership for local restaurants aimed to earn returning and loyal customers.
• Preformed all financial duties, P&L, EON reports, cash and safe handling.
• Trained new managers in the Florida market to equip for a training store. Education
Bachelor of Business Administration
Cleveland State University - Cleveland, OH
September 2002 to July 2006
Skills
• Financing auto loans (10+ years)
Certifications and Licenses
Comp TIA A+
September 2015 to September 2020
ServSafe Manager
March 2016 to March 2020
Groups
4th degree
January 2018 to Present
I am an active 4th degree Knight of Columbus in council 11211.
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