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Customer Service Sales Manager

Tampa, FL
October 27, 2022

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John Papesch

Tampa, FL *****


Become an asset to my new career by adding: my experience, work ethic, and personality. Authorized to work in the US for any employer

Work Experience

Sales Manager

Members Sales and Leasing - Tampa, FL

January 2003 to Present

• Execute processes to close business with car sales and financing.

• Head of office and officiate of all sales activity.

• Managed all marketing and advertising.

• Established loyal customers from excellent customer service.

• Attended all area auctions with an objective to provide customers their next dream car. General Manager

BubbaQue's BBQ - Tampa, FL

March 2015 to March 2018

• Trained staff to ensure quality customer service and provided exceptional food from corporate.

• Increased sales through marketing.

• Acquired repetitive business via flawless execution. Service Manager

Romano's Macaroni Grill - Tampa, FL

2011 to 2015

• Hired, coached, and supervised over 40 employees and two shift supervisors.

• Initiated of all FOH operation, including bar inventory and ordering, schedules, and training.

• Ensured all guests experienced an exceptional and personalized experience.

• Administered BOH prep items and line builds.

• Ensured corporate and Health Department standards were consecutively met.

• Chair of catering and take-out orders.

• Initiated marketing partnership for local restaurants aimed to earn returning and loyal customers.

• Preformed all financial duties, P&L, EON reports, cash and safe handling.

• Trained new managers in the Florida market to equip for a training store. Education

Bachelor of Business Administration

Cleveland State University - Cleveland, OH

September 2002 to July 2006


• Financing auto loans (10+ years)

Certifications and Licenses

Comp TIA A+

September 2015 to September 2020

ServSafe Manager

March 2016 to March 2020


4th degree

January 2018 to Present

I am an active 4th degree Knight of Columbus in council 11211.

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