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Customer Service Energy Project

Location:
Birsa Munda Airport Area, Jharkhand, India
Posted:
October 27, 2022

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Resume:

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Swati Upadhyay

PROFESSIONAL SYNOPSIS:

I have 9 years of total IT experience and predominantly worked in middleware/integration with SAG webMethods. The tenure involves the role of webMethods Consultant. Professional Summary:

• Around 9 years of experience with roles involved in Software development, design, testing, deployment and leading the team. This includes onshore experience in Sweden for around 4 months.

• Primarily worked in the domain of EAI and B2B implementation using Agile and waterfall methodology.

• Successfully completed several projects and have in- depth experience on project delivery methodologies and SDLC processes.

• Good exposure in Client Interactions with providing complete deliverables from containment of scope, design, build, test, user verification, documentation, training, and Knowledge transfer.

• Strong team player with excellent interpersonal and communication skills, including the ability to coordinate and motivate team members.

TECHNICAL SKILLS:

● Operating System : Windows, Linux, UNIX.

● Environment : Client/Server.

● WebMethods Versions : 8.x, 9.x.,10.x

● WebMethods Components : Developer, Designer, IntegrationServer, Broker, JDBC Adapter, SAP Adapters, Deployer, My Webmethods Server, Trading Networks, BPM, Universal Messaging, and basic knowledge about CAF.

● Database : SQL,Oracle Server.

● Others : XML, EDI, EDIINT, Flat files

EXPERIENCE DETAILS:

ORGANISATION: Accenture

DESIGNATION: Application Development Specialist/Team Lead ROLE: WebMethods Lead/ Consultant

DURATION/YRS: April 2019 to till date

PROJECTS HANDLED: Suncor Canada, Anglo Safari SA

ORGANISATION: Wipro

DESIGNATION: Senior Software Engineer

ROLE: WebMethods Developer

DURATION/YRS: Sep 2018 to April 2019

PROJECTS HANDLED: Apple US

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PROJECT DETAILS:

Project #1

Client : Anglo American

Title : Anglo American Safari

Organization : Accenture

Role : Team Lead, webMethods Consultant

Duration : March 2020 to till date

Components : WebMethods 10.3, Integration Server, Deployer, Designer, MWS, JDBC Adapters, SAP adapters, BPM, CAF, Java Services, Broker

PROJECT DESCRIPTION:

Project responsibilities include leading the development team from offshore with involvement in project deliverables from understanding the scope, design, effort estimation, build, testing, technical and operation document with Knowledge transfer/ training to support team. ORGANISATION: DXC Technology

DESIGNATION: Professional 1

ROLE: WebMethods Developer

DURATION/YRS: Feb 2017 to Sep 2018.

PROJECTS HANDLED: EMC and Telenor (Sweden)

ORGANISATION: Tata Consultancy Services

DESIGNATION: Systems Engineer

ROLE: WebMethods Developer

DURATION/YRS: March 2016 to Jan 2017.

PROJECTS HANDLED: WoolWorths Australia

ORGANISATION: Cognizant Technology Solutions

DESIGNATION: Programmer Analyst

ROLE: WebMethods Developer

DURATION/YRS: September 2012 to March 2016.

PROJECTS HANDLED: Staples US, JohnLewis Partnership UK, 7Eleven US,Lowes *****************@*****.***

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Project #2

Client : Suncor Canada

Title : Energy Project

Organization : Accenture

Role : Team Lead, webMethods Consultant

Duration : April 2019 to March 2020

Components : WebMethods 10.3, Integration Server, Deployer, Designer, MWS, JDBC Adapters, SAP adapters, Broker

PROJECT DESCRIPTION:

Project responsibilities include leading the development team from offshore with involvement in project deliverables from understanding the scope, design, effort estimation, build, testing, technical and operation document with Knowledge transfer/ training to support team. Project #3

Client : Apple

Title : Manufacturing (B2B)

Organization : Wipro

Role : Senior Software Developer

Duration : Sept 2018 to April 2019

Components : WebMethods 10.3, Integration Server, Deployer, Designer, Trading Network, MWS, JDBC Adapters

PROJECT DESCRIPTION:

Project responsibilities include development of interfaces, setting of trading partners, monitoring trading partner transactions, deployment of code to higher environment with technical and operational document preparation.

Project #4

Client : Telenor (Sweden)

Title : Proflow

Organization : DXC

Role : Development and support

Duration : August 2017 till date

Components: : WebMethods 9.8, Integration Server, Deployer, Designer, MWS, UM, JDBC Adapters, BPM, CAF, Java, Database (Oracle 11g).

PROJECT DESCRIPTION:

Proflow is a ticket system in Telenor where users can order system access, folder access, supplier remote lan access, new account, email, mobile work, IMS and access card for offices. It has integration with Telenor Workday and all the request raised are handled in proflow application like manager approvals at different levels for different processes and details are maintained in database. *****************@*****.***

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Project #5

Client : EMC

Title : EIS B2B Integration

Organization : DXC

Role : Development and support

Duration : February 2017 till August 2017.

Components : WebMethods 9.8, Integration Server, Deployer, Designer, MWS, UM, JDBC Adapters, Trading Networks using EDI concept.

PROJECT DESCRIPTION:

EMC is world leader in products, services and solution for information management and storage. EIS B2B application is an integration application which acts as middleware and performs data transfer between supplier and different applications using EDI concepts. Project #6

Client : WoolWorths

Title : wM upgrade

Organization : Tata Consultancy Services

Role : Developer

Duration : April 2016 to March 2017

Components : WebMethods 9.8, Integration Server, Deployer, Designer, MWS, Broker, and JDBC Adapters

PROJECT DESCRIPTION:

Woolworths Supermarkets is a grocery supermarket store chain in Australia owned by Woolworths Limited. Woolworths currently operates 980 stores across Australia, as well as a further 16 convenience stores carrying the same logo. As part of wM Upgrade project Woolworths are migrating from wM 8.2 version to 9.8 with the migration they are doing consolidation of DCs (Distribution centers) which are widely spread and each DC has its own IS.

ROLE S AND RESPONSIBILITIES:

• Analysis and requirement gathering about existing DCs and their functionality.

• Movement of code as per consolidation requirement and moving the code to higher environment.

• Creation of adapter connections, JMS connection.

• Prepare Unit test case document and perform unit testing.

• Supporting during UAT testing.

Project #7

Client : Lowes Inc.

Title : webMethods Increased Redundancy.

Organization : Cognizant Technology Solutions.

Role : Developer.

Duration : September 2015 to March 2016.

Components : WebMethods9.5, Integration Server, Designer,MWS *****************@*****.***

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PROJECT DESCRIPTION:

• The objective of this project was to satisfy requirements for the conversion of native broker integrations to JMS brokers.

ROLE S AND RESPONSIBILITIES:

• Analyzing the existing interfaces having native broker integration.

• Development of the interfaces based on the requirement.

• Prepare Unit test case document and perform unit testing.

• Preparing SSD having all changes and components updated. Project #8

Client : 7Eleven Inc.

Title : LMS Integration.

Organization : Cognizant Technology Solutions.

Role : Developer

Duration : June 2015 to September 2015.

Components : WebMethods9.0, Integration Server, JDBC Adapter, SQL Developer. PROJECT DESCRIPTION:

• This project is about providing all the details of employees of 7Eleven to Learning Management System which is present in differentdatabase systems and providing the daily feed to the LMS. ROLE S AND RESPONSIBILITIES:

• Requirement gathering from the existing interfaces.

• Development of the interfaces based on the requirement.

• Prepare Unit test case document and perform unit testing.

• Deployment of the code to different environment.

• Supporting the QA team during the testing phase.

• Preparing support handover document.

Project #9

Client : JohnLewis Partnership

Title : Omni channel Customer Ordering.

Organization : Cognizant Technology Solutions.

Role : Developer.

Duration : November 2014 to June 2015.

Components : WebMethods 9.0, Integration Server, Designer, My webMethods Server, JDBC Adapters, JMS

PROJECT DESCRIPTION:

• This project aims at providing stock visibility across all channels, including the capability for branches and all contact centers to be able to see online stock, and potentially for online to see branch stock from the most efficient location, depending on the chosen issue method and cost.

• It gives a single view of orders, to support omni-channel customer service (including self-service). It also aims at aligning and automating on how order is taken and managed across all channels. *****************@*****.***

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ROLE S AND RESPONSIBILITIES:

• Development of the interfaces based on the requirement.

• Prepare Unit test case document and perform unit testing using RIT and SOAP UI.

• Checking out the RIT and UTC document to SVN.

• Preparing support handover document.

Project #10

Client : Staples Inc USA

Title : 6DSE (6 Digit SKU Expansion) & eDiversity

Organization : Cognizant Technology Solutions.

Role : webMethods Developer

Duration : January 2013 to September2013

Components : WebMethods8.2

PROJECT DESCRIPTION:

• The project was all about expanding the SKU length from 6 digits to 9 digits.

• It dealt with all the major packages and releases done as a part of ESB. This project has enhanced the number of products marketed by Staples polio tremendously.

• eDiversity program was introduced at Staples to support the contract customers who are non-profit organizations and tax-exempt purchase the products at a discounted price from the suppliers who support this program through Staples.

ROLES AND RESPONSIBILITIES:

• Requirement gathering from the client and other stakeholders.

• Preparing test cases and perform unit test.

• Created Technical Specification documents for the new interfaces.

• Preparing Design documents.

• Created mapping specification documents.

• Involved in development, testing and deploying the code to multiple environments.

• Responsible for code check in and check out into Cross Vista. SCHOLASTIC:

• Acquired Bachelor of Engineering (B.E) in Electronics and Control Engineering with first class with distinction

(82%) from Sathyabama University, Chennai.

I hereby declare that the above mentioned particulars are true and correct to the best of my knowledge and belief.

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