Service Representative Customer

Lanilyn M. Llona

Mobile no. 090********

Email: ************@*****.***

San Jose, Libon, Albay

PERSONAL INFORMATION

Full Name: Lanilyn M. Llona

Gender: Female

Date of Birth: January 3, 1997

Age: 25

Marital Status: Single

CAREER OBJECTIVES

Seeking a challenging career with a progressive organization that provides an opportunity to capitalize my technical skills and abilities in any work that is possible to develop my skills and experience.

EDUCATIONAL BACKGROUND

PRIMARY LEVEL

- San Jose Elementary School

San Jose, Libon, Albay

SECONDARY LEVEL

- San Jose National High School

San Jose, Libon, Albay

TERTIARY LEVEL

Bachelor of Technical Teacher Education - Major in Food Service Management (2018) Libon Community College (LICOM)

Libon, Albay

SUMMARY OF QUALIFICATIONS

- Completed 500 hours of student teacher training

- Completed 15 sessions of Computer Literacy Training Program at Bicol University

- Completed 640 hours of student immersion at Villa Caceres Hotel

- Completed 240 hours of student immersion at The Oriental Hotel

- With expertise in Housekeeping and Food and Beverage Service

- Computer System Servicing NC II passer

OTHER QUALIFICATIONS

- Ability to work independently or as part of the team

- Excellent in verbal communication skills

- Proficient in Microsoft Office (Word, PowerPoint and Excel

- Attended various seminars and trainings for Education and Food management

- Proven leadership skills and abilities to motivate others WORK EXPERIENCE

Student Immersion (OJT)

April 2016 - May 2016

The Oriental Hotel

Taysan Hills, Legazpi City

Served as a Guest Service Officer, organized orders, and served in Food and Beverage Production. Student Immersion (OJT)

November 2016 – February 2017

Villa Caceres Hotel

Magsaysay Ave. Naga City

Served as guest service officer, help in preparing function hall, take orders, and practice the house keeping procedures.

GTVL Manufacturing Industries

DEPARTMENT WORKED:

- PACKING Department

- BUNDLING Department

- OFFICE STAFF RELIEVER

PHILIPPINES OFFSHORE GAMING OPERATIONS (POGO)

Pearl Plaza and Ayala Malls Corporate Center

Served as Payment Officer for more than 1 year and also the one who trains the newly employed data encoders.

HONGTAI COMPANY

Las Piñas City

Served as Customer Service Representative for 2 months. NANYANG TECH COMPANY

Clark Pampanga

Served as Marketing Specialist in Foreign department for 5 months. REFERENCES

Barangay Captain, San Jose, Libon, Albay Administrator, Libon Community College Alex Repato Evelyn C. Fernandez

Phone: 092******** Phone: +632 917 – 624 - 9625

I hereby certify that the above information is true and correct to the best of my knowledge and beliefs.

MS. LANILYN M. LLONA

Applicant

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