Customer Service Front Desk

ABDUL COMEAUX

Chalmette, LA *****

Cell: 504-***-****

***********@*****.***

Dedicated Sales Coordinator with experience developing and executing strategies designed to maximize profitability.

Respectful and friendly professional with dynamic problem solving and customer service talents. Smart Sales Coordinator driving business opportunities with consistent follow up and positive engagement. Experienced in creating internal systems designed to mitigate losses and resolve issues quickly while maximizing customer satisfaction.

Sales expertise

Customer engagement and support

Process improvement

Supervision

Customer service

Communications

Administrative support

MS Office

Organization

Planning and coordination

Problem resolution

Operational improvement

Business operations

Project organization

Relationship development

Team management

Store growth planning

Driving business growth

Building brand awareness

Coaching skills

09/2015 to Current

UBER

New Orleans, LA

Driver

Achieved consistently high customer scores due to exceptional service. Planned optimal routes to minimize delays and maximize time efficiency. Maintained clean safety record with no accidents or incidents. Logged daily mileage, gas and other data in [Software]. Offered riders information about local attractions and restaurants. Maintained optimal safety by adapting driving to match current traffic conditions and applying defensive strategies to avoid accidents.

Interacted with customers pleasantly to meet needs and drive satisfaction. 12/2006 to 08/2015

MARRIOTT INTERNATIONAL, INC

New Orleans, LA

Sales Coordinator /Hotel Front Desk Supervisor

Performed general office duties (filing, emailing, typing, faxing coping, and scanning documents) on a daily basis. Trained employees in proper operational procedures and shared company policies and regulations. Recognized by management for providing exceptional customer service. Provided excellent service and attention to customers when face-to-face or through phone conversations. Improved operations by working with team members and customers to find workable solutions. Demonstrated self-reliance by meeting and exceeding workflow needs. 07/1998 to 09/2005

NEW ORLEANS PUBLIC SCHOOL BOARD

New Orleans, LA

School Office Manager/School Registrar/Secretary I Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications.

Strengthened school operations by aligning processes to capitalize on new educational trends. Accomplishments were being able to run a fast pace office environment, multi task daily, daily interaction with parents and others by accomplishing the ability to handle difficult situations. Resolved student parent problems, improved operations and provided exceptional client support. SUMMARY

SKILLS

EXPERIENCE

Strengthened school operations by aligning processes to capitalize on new educational trends. HIGH SCHOOL DIPLOMA 05/1991

Sarah T Reed, New Orleans

Exceeded Sales Management goals by 100% on a quarterly basis, which led to promotion to Regional Sales Manager within 8 months.

Developed highly effective sales training strategies as Sales Coordinator of a 3-person team. Used Microsoft excel to develop inventory-tracking spreadsheets. EDUCATION AND TRAINING

ACCOMPLISHMENTS

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