Medical Assistant Customer Service

Hi, I'm Audra Patt

Professional

Summary

Committed and hardworking customer service with 15 ye

experience processing transactions and assisting custom Dedicated to resolving issues, answering customer ques ringing up customers. Creative problem-solver versed in service. Friendly Cashier offering more than a years of re experience. Organized and enthusiastic with expertise in accurately processing payments and maintaining high le customer satisfaction in all interactions. Childcare assist children with special needs. Assisting teachers in a class setting with reading, math and writing in k thru 5 grades. the school nurse with vision, hearing and lice in the scho As well as working the school clinic in the nurses absenc Experienc

e

CASHIER Oct 2019 - Dec 2019

Michael's Craft Store, Mayfield,

OH

Restocked, arranged and organized merchandise

lanes to drive product sales. Operated cash regis

cash, check and credit card transactions with acc

Processed POS transactions, including checks, c

credit purchases or refunds. Checked prices for c

and processed items sold by scanning barcodes

customers complete purchases, locate items and

reward programs to promote loyalty, satisfaction

numbers.

MEDICAL ASSISTANT Sep 2015 - Jul 2018

University Hospitals of Cleveland, Mayfield

Heights, OH

Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history. Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted. Sanitized, restocked and organized exam rooms and medical equipment. Completed clinical procedures and gathered patient data for interpretation by physician. Communicated clearly and effectively with patients to verify

Contac

t

21625444

77

audralpatterson@gmail.

c om2272 South Taylor

Road, C leveland

Heights, OH 441 18

Skills

Customer service

Payment collection

Emotional

development Cleaning

requirements Infection

Control Policies Child

Supervision Activity

Planning Credit card

processing Point of

sale knowledge

A

AUDRA PAT

TERSON

information, determine purpose of visit and record medical history.

MEDICAL ASSISTANT Apr 2013 - Feb 2015 PSI Solutions, Twinsburg, OH AssitMaintained detailed records of test results by entering data and

patient information into computer. Assisting school age children with special medical needs throughout the school day

Education

MEDICAL ASSISTANT Jan 2006

Sanford Brown College, Middleburg

Heights Medical Assistant Dipolma

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