Ana Pineda
**** * *** ***** ** San Luis, AZ ***** 928-***-**** *.*.******@*******.***
Professional Profile
The purpose is to develop myself professionally, show the knowledge gained in the health field, publicize and perfect the skills learned and be open to continue learning to face the challenges that come arise. Motivated and resourceful professional with a reputation for quality, proficiency, and reliability seeking to transition medical education to the healthcare industry.
Proficiencies: MS Excel; MS Word; MS PowerPoint; Typing Speed: 39 WPM
Skills: Written and verbal communication (letters, emails, presentations, face-to-face communications); Decision-making skills; Time management skills; Data inventory (organizing, recording, storing, or saving information); Organized
Languages: Spanish
Key Qualifications
Patient Processing Patient Registration Medical Records Management Check In Check Out Data Entry Release of Information HIPAA Compliance Medical Laws & Ethics CMS 1500 Claim Form Billing Cycle Claims Appeal Process Medical Billing Knowledge Third Party Billing Medicare Medicaid HMO PPO Basic Coding Skills for ICD-10 & CPT Insurance Verification Anatomy & Physiology Medical Administrative Assistant Medical Terminology Medical Transcription
Certifications
N/A – N/A, AZ
N/A
Education
Ultimate Medical Academy Associate of Science Degree / Health Sciences – Medical Administrative Assistant, 2023
Fully accredited, accelerated program providing instruction in medical administrative and general office procedures, transcription, medical records management and reimbursement methodologies including revenue cycle management. Program content emphasizes medical billing procedures, basic procedural and diagnostic coding systems, collections procedures and accounting functions essential to the medical environment. Research, professional writing, critical thinking and communications skills are developed throughout the program.
Experience
Montacargas San Luis– San Luis, Other
01/2010-12/2013
Administrative Assistant/Secretary
Answered telephones and gave information to callers, took messages, and transferred calls to appropriate individuals
Arranged repairs when there were equipment malfunctions
Coordinated calendars, prioritized corporate meetings, and made travel arrangements
Created and edited documents, charts, spreadsheets, and presentations and edited documents and prepared them for approval
Documented information, updated files or paperwork, and maintained documents such as correspondence or other material
Operated office equipment, such as fax machines, copiers, or phone systems
Provided excellent customer service to both staff and visitors
Scheduled and confirmed appointments for clients, customers, and supervisors
Factor Sales Inc.– San Luis, AZ
05/2008-12/2009
Cashier
Assisted customers by providing information and resolving complaints
Assisted in processing and replenishing merchandise, monitored floor stock and ensured establishment was clean and inviting
Issued receipts, refunds, credits, or change due to customers
Maintained an awareness of all promotions and advertisements
Maintained customer communication throughout the ordering or check out process
Processed merchandise returns or exchanges
Provided a positive customer experience through customer care and attention to detail
Received payment by cash, check, credit cards, or automatic debits, maintaining all cash and receipts
Volunteer Experience
N/A– N/A, AL
01/2022-01/2022
N/A
N/