Lakeshia Brooks
443-***-**** ********.******@******.***
Lakeshia Brooks
443-***-**** • ********.******@******.***
Objective
I have accumulated several years of property management, sales, and customer service experience working at property management companies as well as the service/food industry. I am a quick learner and can easily adjust to any environment. I am able to get along well with others and work excellently in a team setting. I possess excellent communication skills, superior written and verbal communication skills. Excellent at prioritizing tasks and possessing great time management due to my time as an operations coordinator.
Key Qualifications
●Detailed Oriented
●Customer Service
●Sales
●Data Entry
Bartender
Bartender, Pub Dog
December 2021 - Present
●Mixing, garnishing and serving alcoholic and non-alcoholic drinks according to company specifications for guests at the bar and in the restaurant
●Helping guests be aware of and choose menu items, taking orders and making guests feel taken care of during their visit
●Keeping the bar stocked and clean while always providing friendly and attentive service
●Adhering to company standards for serving alcoholic beverages
●Opened and closed the bar in a timely and responsible manner.
●Gained regular customers by serving beer, wine, and other beverages in a prompt and friendly way.
●Answered incoming calls and completed online orders
Student Intern
Student Intern, Westowne Elementary September 2021 - December 2021
●Observed instruction given to 3rd grade students for Math, ELA, Social Studies, and Health lessons
●Worked with small groups of 7 to 8 students and taught ELA lessons
●Assisted with grading papers and teaching a short lesson to 3rd graders
●Observed P.E. instructor teach 1st, 2nd, and 3rd graders physical education
Operations, Coordinator, G. Cefalu & Brothers, Inc. November 2018 - May 2020
●Ensured the right product is being pulled for each route printed
●Wrote up wholesale books so that the routes are being printed, folded, and given to the drivers in a timely fashion
●Made sure that the drivers have all of their invoices printed correctly, the correct truck information, and all of the correct product is on their truck
Leasing Consultant, Westminster Management July 2015 - June 2017
●Greeted prospective residents and administered tours of the property
●Inspected apartment homes to ensure they were ready to be shown
●Prepared and executed leases
●Addressed tenant’s concerns such as maintenance request and lease updates
●Collected rent payments
●Filed and organized tenant’s paperwork
●Participated in outreach in order to generate more traffic
●Followed up with with prospects
Education
Towson University January 2022 - Present
Associates of Arts in Teaching Aug 2018 - Dec 2021 The Community College of Baltimore County
High School Diploma Aug 2011- June 2015 Cristo Rey Jesuit
References
Available upon request.