Scrum Master Project Manager

MARBEL NGIDE

COLUMBUS, OHIO ***** 614-***-**** ************@*****.***

Value-driven Certified Scrum Master through Scrum Alliance with over 7 years of experience coaching and leading Scrum teams in timely and incremental value delivery. Team-oriented individual,l promoting exemplary presentation, project management, and risk oversight skills. Demonstrative Scrum Master with effective communication skills leading to high-performance teams. Skilled in prioritizing tasks and optimizing workflows.

WORK HISTORY

SCRUM MASTER 09/2018 to CURRENT

Wells Fargo

Conducted workload assessments and devised new operational processes that led to a 40% increase in productivity

Facilitated sprint planning, daily stand-up, sprint reviews, retrospectives, and product backlog refinement and ensured there's entire team engagement

Establish a cross-functional, collaborative, supportive environment increasing the quality value delivered to customers from 50% to 80%

Collaborated with the Product Owner to define, plan, and maintain product backlog, which increased backlog health by 20%

Facilitating discussions and conflict resolution while empowering teams to self-organize, leading to an 80% increase in team interaction.

Co-ordinated teams using servant leadership style whenever possible, leading by example

Promoted and empowered self-organized teams by shielding the team as necessary to establish a trusting and safe environment for raising problems, defining solutions, and committing to milestone deliveries

Conceptualized Jira to track and communicate team velocity, burn down charts, and sprint/release progress to the team

Coached and guided teams to adopt good agile practices

Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.

Collaborated with team to provide continuous improvement for product development lifecycle, realizing an 80% reduction in delivery errors over 3 months.

Managed a minimum of 2 projects each year while adhering to a budget, schedule, and scope requirements.

SCRUM MASTER 02/2016 to 08/2018

Procare Pharmacy

Facilitated daily scrum meetings, Backlog refinement, sprint planning, sprint review, and sprint retrospective

Experienced servant leader for 2 Onshore and Offshore Scrum teams on good agile practices

Collaborated with internal and external stakeholders to communicate transparently, delivering value to customers.

Skilled in agile project management tools to track team adoption and adherence to procedures and best practices

Facilitated timely delivery through effective team collaboration, decision making, and conflict resolution

Embraced servant leader role across scrum teams and supported by identifying and removing impediments and dependencies

Facilitated learning opportunities such as Communities of Practice, conferences, classroom training, and independent study to further develop self and community

PROJECT MANAGER 07/2014 to 01/2016

Intely Care, Inc

Supervised 3 projects from project start through delivery by prioritizing needs and delegating assignments

Created and maintained project schedules by managing timelines and making proactive adjustments

Managed onboarding and mentorship, planned and executed meetings, and developed project documentation

Implemented talents in project management, organization, and time management to successfully juggle simultaneous tasks and clients

Offered data-driven recommendations aligned with company strategies and prioritized process improvement initiatives.

EDUCATION

Bachelors Business Administration 2014

.

SKILLS

Coaching/Mentoring

Communication

Team Empowerment

Backlog Refinement/Grooming

Scaled Agile Framework (SAFe)

Empathy

Leadership

User Story

Sprint Planning, review, retrospective daily stand-up

CI/CD

Listening

TOOLS

Jira

Jira Align

Confluence

Miro

Azure DevOps

Zoom

WebEx

Skype

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