Administrative Assistant Works Manager

Curriculum Vitae

Tsitsi McLure, RN, BScN, MSN

** ******** *****

Montgomery Village

MD 20886

Telephone: Home: 301-***-****, Cell: 301-***-****

Email: ***.******@*****.***

Education

1996 – 1997 Access to Nursing – Woolwich College, Charlton, London, UK

1997 - 2000 Bachelor of Science Degree (Honors) in Nursing, St. Bartholomew School of Nursing & Midwifery, City University, London, UK.

2017 Chamberlain College of Nursing – Master of Science –MSN

2020 Beacon Institute Long Term Care Infection Prevention Training

2022 Certification in Infection Control (CIC)

Employment History

Mar’16 2022 to date: Tactile Assistance Team (TAT) Field Nurse: Provides Long Term Care Facilities (LTCF) emergency response and IP assessment, IC mitigation, education, and COVID-19 resource coordination for Maryland’s 226 SNFs and 145ALFs in 20 Service Areas:

Provides direct support to the Clinical Director, supervised by Nurse Managers, for the following:

1.Follows tentative deployment schedule for respective facilities TAT evaluations and operational support of SNFs and ALFs.

2.Employ Performance Improvement (PI) processes to increase quality of health care and promote safe environment.

3.Provide expert infection control guidance to LTC providers and, nursing personnel.

4.Collaborates with other TAT members regarding LTC facilities requiring education such as Fit testing, hand hygiene and PPE training and/or refresher.

5.Assists LTCF clinical staff in interpreting MDH and CDC guidance to assist Maryland’s congregate living facilities in preventing and managing COVID-19 outbreaks.

6.Manages non-regulatory COVID-19 CCP clinical operations with specific focus on SNFs and ALFs throughout Maryland; and,

7.Reviews, completes, and follows TAT facility assessments, disposition, and follow-up with facilities, and required communication with LHD/MDH COVID-19 teams.

Additional Duties include:

a.Provide administrative support in the documentation of current and revised processes and procedures.

b.Research and report on requested topics supportive to the program.

c.Assist with additional evolving projects that may include outreach, data collection, research, travel, consolidation, and/or process improvement or quality improvement initiatives.

d.Participate in ongoing training for enhanced quality of staff understanding and role execution; and,

e.Provide collaborative support, team resources assessment and enhancement.

f.Coach facilities to utilize epidemiologic principles to conduct surveillance and investigations.

July 20, 2020- Mar’15 2022 Infection Preventionist at Asbury Methodist Village

Duties include –

Infection surveillance of all MDROs in the Long-Term Care setting.

Monitoring of significant infections such as, CAUTIs and CLABSI.

Hand Hygiene monitoring of all staff and educate the residents on infection control best practices.

Update and develop new infection prevention policies.

Monitor Covid-19 trends and maintain an up-to-date database of vaccination records.

Maintain knowledge of regulatory, accreditation and reporting requirements at the local, state, and federal levels.

Communicate incoming pertinent information from the CDC to all internal stakeholders and staff.

Conduct risk assessments, follow-up on of occupational exposures, immunizations, and screening following an exposure.

March 2010 – Dec 2014

Jan 2016 – July 4th, 2020

Director of Infection Control at MedStar National Rehabilitation Hospital

Duties include:

Coordinate an integrated and comprehensive infection surveillance, prevention & process improvement program. Collaborate with multi-disciplinary staff to improve patient outcomes by preventing infections.

Develops, manages, organizes, and implements the Infection Prevention Program with a focus area of responsibility to include Outpatients Clinics, invasive diagnostic and other high-risk activities as defined in the annual Infection Prevention risk assessment.

Provides immediate advice or coaching to staff or practitioners directly involved in a situation that may present potential an infection control risk or exposure to members and/or the organization.

Promotes compliance with accreditation standards and other federal & state laws and regulations. Participates, collaborates, and represents the organization on external infection prevention projects participates in program office-sponsored infection prevention initiatives.

Maintains effective communication with all individuals involved in infection prevention initiatives or projects. Promotes and shares the replication of successful "best practices" to or from other MedStar entities within the program, or other health care organizations.

Applies change management concepts to influence successful, timely attainment of performance goals. Develops measurable objectives to monitor hand hygiene and utilize multiple methods to foster compliance from 63% in 2016 to 92% in 2020.

Makes effective use of accessible databases to produce meaningful reports for stakeholders interested in making infection prevention improvements. Identifies infectious disease processes and surveillance and epidemiologic investigation.

Outcome measures include: a reduction of catheter associated urinary tract infection (CAUTI) and reduction of central line blood stream infections, (CLABSI). Electronic surveillance systems, access to/use of electronic databases (TheraDoc), National Health Service Network (NHSN), using the National Database of Nursing Quality Indicators (NDNQI), algorithmic detection and reporting processes, clinical decision support, infection prevention within the electronic health record.

The ability to apply and use surveillance data and reports, advanced statistical methods and tools, including application of the standard infection ratio, risk assessment, hazard vulnerability analysis, use and evaluation of emerging prevention practices for patient care, diagnostic methods, participation in antimicrobial stewardship program in collaboration with Pharmacy.

Leads integration of prevention activities within and across departments, high level negotiation skills, financial/value analysis of programs and related projects, relationship management, ability to influence and persuade up to and including executive level, team and consensus building within and across stakeholder groups.

Leads performance improvement (PI) teams for institution/system, develops inter-professional competencies, applies translational research methods, uses advanced PI tools/methods, focus on reliability and sustainability of the Infection Control Program.

Deficiency free DOH surveys, April 2016; May 2017; March 2018, June 2019. Responsible for maintaining the organization current with the Join Commission (JC) standards and educate facility staff.

January 2015 – Dec 2015

Interim Clinical Manager for the Spinal cord & Orthopedic Unit

Report directly to the Vice President of Nursing. Objectively and systematically assess, monitor, evaluate and improve the process that affect the quality of patient care while ensuring compliance with all standards, regulatory and accreditation requirements.

Duties included:

Assisting staff during critical situations, trouble shooting and rounding.

Responding to complaints and service recovery.

Answering all the internal/external calls during the night and facilitate bed assignment and admission of patients.

Attending daily safety huddles &bed board meetings; receive unit report and making appropriate assignment for the following shift.

Payroll and payroll adjustments.

Nursing budget – to remain in budget and can address variance.

monitoring staff behavior daily, e.g., tardiness, breaks and performance.

Adhering by the budget.

Ensuring staff are up to date with mandatories, licenses and CPR.

Monitoring of the following: restraint data, I&O, Accouches accuracy, Skin Care Protocol and Housekeeping within the unit.

Monitoring infection rates and collaborate with nursing education for staff training.

Available for physical and emotional support for all the patients and staff.

Dec 2005 – Feb 2010

Nursing Supervisor/House Administrator at Montgomery General Hospital

Responsible for administrative duties including HR functions, emergency situations, and

staffing. Coordinated department equipment and supply needs and responsible for

effective and accurate communication.

Duties included: -

Making rounds on all Units to assess the level of patient care and staffing needs and adjusting as appropriate.

Leading the bed board meetings and working in collaboration with Unit Charge Nurses.

Utilizing chain of command. Completing soft med software for patients’ complaints and other issues.

Provide clinical report to the Administrator-on-call

Responding to Codes and working as a Recorder.

Obtaining medical records upon request of physicians.

Arranging for emergency surgery when the OR is closed.

Obtaining supplies needed by staff.

April 2005 – November 2005:

Clinical Manager at MedStar Washington Hospital Center:

Surgical unit covering orthopedic, oncology, urology, plastics & ophthalmology.

Duties included:

supervision of the delivery of patient care.

interacting with multidisciplinary team for optimal patient outcomes.

administration of unit services, e.g., Lawson’s.

payroll including overtime.

management of nursing, clerical and support personnel.

clinical supervision of nursing staff.

developing continuing education programs for unit staff.

patient care as needed.

making regular rounds of patients to identify issues and solve problems.

arrangement of pre-op visits for patients.

presentation of pre-op lectures to orthopedic patients admitted for knee or hip replacements.

participation in discharge ‘phone calls and providing service recovery when indicated.

participation in JCAHO including preparation and other activities.

October 2003 – April 2005:

Clinical Nurse, Unit 3 NW at Washington Hospital Center

Surgical unit covering orthopedic, orthopedic-oncology, urology, plastics and ophthalmology.

Duties included:

patient care; blood-glucose monitoring; medication (IV, IM, PO, PR etc.).

management of pain-controlled analgesia pumps for patients, e.g., PCA, PCEA, epidural & epineural; monitoring IV pumps, chest tubes and woundvacs;

checking lab works on computer and acting upon abnormal results.

care of patients on tractions, external fixations or knee immobilizers.

in charge of setting up CPMs according to MD’s orders.

care of post-op orthopedic oncology patients, urology patients and plastics.

liaising with all members of the multi-disciplinary team and discharge planning.

Jan. 2003 – Sept.2003

Arrived in the USA from the UK and started studying for the NCLEX-RN

examination. Successfully passed the NCLEX-RN in September 2003 and commenced

work at Washington Hospital Center on October 20th, 2003.

Oct. 2000 – Dec. 2002

Worked at a Community Nurse with Oxleas Trust, Bexley London

Borough, UK.

Duties included:

Palliative care, monitoring diabetic patients and administering insulin and diabetic teaching.

Foot-care and general care for diabetics.

Leg Ulcer care – wound management.

General health promotion and monitoring and patient education.

1997 – Sept 2000:

Bachelor of Science Degree (Honors) in Nursing at St. Bartholomew School of Nursing

& Midwifery, City University, London, UK

1996 – 1997:

Attended Woolwich College, Charlton, London, UK, on the Access to Higher Education

Program (Nursing Pathway). Gained a total of 24 credits in the following subjects:

Professional Studies, First Aid, Sociology, Psychology, English, Mathematics, Biological

Science, Study Skills and Information Technology.

1991 - 1996

Bringing up my son who was born in January 1992 and managing to do distance learning and achieved the following:

London Chamber of Commerce and Industry Level 3 examinations in Marketing and Public Relations.

Completed a Care Assistant Course in June 1995. Obtained skills in caring for people in Homes and Hospitals.

Completed a Playgroup Association (PPA) Course in June 1996. Obtained skills in caring for children 0-5 years old, in playgroups and nurseries.

Worked as a voluntary receptionist for local government Family Service Unit. Tasks included answering the telephones, reception duties and diary management for social workers and a lawyer.

1980 - 1991

Lever Brothers (Pty) Ltd.

Private Secretary (Lead Administrative Assistant) to two Board members, the Commercial VP and the Technical VP of Lever Brothers (Pty) Ltd.

Secretary to General Works Manager of Lever Brothers (Pty) Ltd.

1979 - 1980

After leaving school, completed a one-year secretarial course. Obtained First Class

passes in Typing and Accounts Machines. Obtained passes in Shorthand, Bookkeeping

and Office Practice.

Other Registration/Certifications:

Licensed as Registered Professional Nurse in Washington DC.

Licensed as Registered Professional Nurse in Maryland.

Licensed as Registered Professional Nurse in Georgia.

Licensed as Registered Nurse with the Nursing & Midwifery Council, UK, i.e., professionally qualified to practice as a Registered Nurse in the UK.

CIC certified

BLS certified.

PPD certified.

OSHA Training.

NICHE Training.

ICRA Training.

Notary Public, State of Maryland

Developed six short educational videos on the following topics:

C-Diff; *

Falls.

Medication.

Bed Bugs.

Patient’s Safety in a Hospital

Sepsis; *

Hindsight is 20/20: Breaking the chain of infection Authored and published three children’s books, entitled, “Covid Shot – what’s their big deal”; “Germ fighting Heroes”; and “Hands+Water+Soap= No Germs”

These two videos were designated in the top 10 of all submitted videos at the Annual Association of Professionals of Infection Control (APIC) Conference. The C-diff video in June 2015 and the Sepsis video in June 2018. This video was the grand prize winner during the 2021 APIC Annual Conference.

Volunteering: Volunteer with DC Respond Team

Martin Luther Day – for the past 6 years

MedStar NRH Health Expo

MedStar NRH Annual Giving Gala

MedStar NRH Super H

S.O.M.E.

References: Submit upon request

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