PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

HEATHER

DAVIS

H

**** ****** **, ******, ** 44822, 330-***-****, ads7go@r.postjobfree.com Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical, and detail-oriented.

Willing to take on any task to support team and help business succeed. Offers strong [Skill] and [Skill] abilities. Reliable candidate ready to take on challenges in a position using problem-solving and task prioritization skills to help team succeed.

Scheduling Time management Social perceptiveness

Cultural awareness Quality assurance Critical thinking Task prioritization Multitasking

Youth Care Specialist March 2017 - Current

Foundations for living Mansfield, Oh

Supported families dealing with issues such as mental health, substance abuse and social adjustment. Identified and addressed roots causes of problems like truancy and misbehavior. Led group counseling sessions to provide support in such areas as grief, stress, or chemical dependency. Maintained full compliance with legal, health, and safety regulations. Troubleshot problems and developed successful solutions. Completed all tasks promptly and with minimal oversight. Contributed ideas for improving work processes.

Served customers by going above-and-beyond to offer exceptional support for all needs. Assistant Manager April 2004 - July 2013

Mifflin market Mifflin, Oh

Supported senior managers with day-to-day operational requirements. Coordinated employee schedules to provide adequate staff coverage. Delegated tasks to [Number] staff members and monitored performance. Promoted products based on effective planning, merchandising, and employee preparation. Monitored performance of [Number]-employee team and actions according to performance evaluations. Maintained operational performance by skillfully handling opening and closing tasks. Kept all paperwork current and compliant with internal standards and legal requirements. Controlled labor costs by streamlining workflows based on expected demands. Directed daily store operations, including staff management, task delegation, merchandising, and customer service.

Office Manager March 2002 - December 2005

Storage building's unlimited Wadsworth, Oh

D

EDUCATION

Improved employee performance by coordinating workflow and implementing performance incentives. Protected organizational information with effective safety and security procedures for digital and physical files.

Completed advanced clerical tasks, including account reconciliation and document management. Supervised administrative staff, coordinating all hiring, training, and performance management. Kept business leaders informed about company profits, operations, and other metrics with regular reports. Supervised front office activities, including accounts payable and receivable, reception, and mail management.

Managed financial accounts in [Software] and consistently stayed on top of tax liabilities and other payment requirements.

Fielded numerous daily questions from administrative staff, customers, and vendors. Resolved employee performance problems by tracking down root causes and retraining or offering guidance through difficult situations.

Tracked ongoing business expenses and project-specific costs with [Software]. Controlled office supplies, including placing new orders, monitoring usage, and coordinating regular restocking.

Supervised work of office, administrative, and customer service employees to verify adherence to quality standards, deadlines, and proper procedures.

Covered daily office workloads through effective staffing and resource coordination. Preserved customer loyalty by quickly and completely resolving complaints. Resolved customer complaints and answered customers' questions regarding policies and procedures. Home schooled, Westfield, Oh June 1993

Cloverleaf high school, Lodi, Oh March 1992

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