BRENDA JOSEPH
Houston, TX
************@*****.***
Over 5+ years of combined experience working in different industries such as Healthcare, Retail/ E-commerce and Insurance with expertise in Project & Program Management, SDLC Software experience in managing software development implementation projects, product development & accelerated adoption, to deliver business value, improve processes and maximize team potential as well as product quality and efficiency.
A certified Scrum Master with servant leadership style for helping teams adopt Agile and drive constant improvement in a fast-paced environment, leading teams in both co-located and distributed. Highly experienced in facilitating all Scrum Ceremonies; daily scrum, product backlog refinement, sprint planning, sprint review, sprint demo and retrospective.
AREAS OF EXPERTISES
• Excellent Communication Skills
• Coaching and Mentoring
• Problem Solving
• Strategic Planning
• Agile Estimation
• Conflict Resolution
SKILLS
●Proficiency in SDLC methodologies - Agile, Scrum, SAFe, Kanban and Waterfall.
●Strong technical command of project management tools – Rally, JIRA/Confluence, Version One, MS Project, and MS Office Suite, and Agile Lifecycle Management (ALM)
●Proficiency in collaboration portfolio - MS Office Suite & SharePoint,
●Excellent interpersonal skills and ability to work with diverse teams.
CERTIFICATIONS & TRAININGS
SAFe 5.0 Scrum Master (SSM) – Scaled Agile, Inc.
Scrum Fundamentals Certified (SFC)
Professional Scrum Master (PSM I)
PROFESSIONAL EXPERIENCES
Memorial Hermann, TX October 2019 – Present
Scrum Master
●Lead and coach scrum teams on Agile/Scrum process to actively promote prioritization, team readiness, and commitment for each Sprint.
●Responsible for definition, adoption, and optimization of Agile framework, processes and practices.
●Foster positive relationships with partners, business units, and scrum teams to help manage impediments as seen by the scrum teams.
●Help to remove team impediments daily, to allow the team to deliver on their sprint goals.
●Use empirical data to help the teams assess their team maturity, optimize scrum team velocity, and identify improvement opportunities to achieve higher levels of team performance.
●Coach Product Owner on having health product backlog and prioritization.
●Identify skills and competencies of scrum team members and adjust accordingly to promote development and highly effective teams.
Macy’s, NY August 2016 - September 2019
Scrum Master
●Led and coached development team of the agile principles of Scrum
●Facilitated Daily Standups, Sprint Planning, Backlog Refinement, Sprint Review, Sprint Retrospective and Release Planning events.
●Constantly managed compliance to Agile methodology with team observation and facilitation.
●Responsible for coaching the development team on story point estimation and using Jira to manage projects, including reports and custom dashboards.
●Tracked and managed burndown metrics, velocity and task breakdown.
●Provided all support to the team using a servant leadership style whenever possible, and led by example.
●Foster positive relationships with partners, business team, and Scrum team to help manage impediments as seen by the scrum teams.
●Maintained excellent communication regarding project/product status, driving planning and tracking of tasks, schedule, resources, and dependencies.
Progressive, OH June 2014 - July 2016
Project Coordinator
●Worked with Project Manager to develop team goals and delegate tasks to the appropriate team members
●Developed team schedules and assist in the successful onboarding and training of team members
●Created and communicated clear list of expectations and goals for team members to follow
●Offered emotional support to project team members and make people feel valued
●Maintained frequent communication to offer encouragement, amend tasks, and provide updates on goal progress
●Implemented incentives to keep the team motivated and focused on their daily tasks project goals
●Created a workspace that encourages creativity and innovation to get the most out of the team
●Rewarded team members for their continued efforts and celebrate accomplishments
EDUCATION
Certified Microsoft Technology - MTI, Texas