Customer Service Dental Assistant
Resume:
Michael Kean
Resume
Farmington, MO *****
********@*****.***
Factory and warehouse experience 5 to 8 years .
Retail store, convenience stores experience 4 to 6 years. Office worker 4 to 6 years
30 plus years of customer service.
Most recent Employment.
20 years pest control tech experience with 4 years of having Applicator license . Have trained others to become Pest control techs.
5 years delivery, hot shot using my own pick up truck and or car. Delivery none CDL delivery driver van and box truck delivery driver . Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Currently Retired
Pest control - Houston, TX
January 2022 to Present
Retired Feb 01 2022
Pest Control Technician
White Knight Pest Control, Inc - Houston, TX
January 2021 to January 2022
Services homes of clients per. Pest control services. I left because I became very ill.
My mother in Missouri was dying. I moved back to Mo. Pest Control Licence Commerical Applicator
Coastal Exterminating - La Porte, TX
April 2021 to September 2021
Inspection homes for sub. Termites treating homes to rid of termites, pest and rodents residential and commercial.
Using my 30 plus years of customer service and 19.5 years of pest control experience. Learning new ways to treat pest with Coastal Exterminating. Following schedule route and timed schedule . The pay was good,but not enough hours pay bills.
Delivery Driver
Ga Foods - St. Louis, MO
February 2019 to March 2021
FSR Delivery of meals to disable, to people recovering from surgery and other medical treatments, and to the elderly and to assistant Living homes. Working with the clients and they customers and my manager and customer support team at the corporate office to help these customers and clients to receive the kind of foods that the customer would want working with insurance companies that are paying for these meals and the social workers and case workers from different disability departments physically loading the truck and then going to houses all over different areas and delivering the foods. Pest Technician
HI-TECH - Houston, TX
April 2019 to January 2020
Pest Control service technician commercial services working nights when most of the customers were closed or when their businesses were very slow and very little customers applied insecticides and pesticides to control any and all pest and termites and or rodents. Was trusted by the clients and the owner of Hi Tech Pest Control company, for me to have alarm codes and keys to enter business at night to provide the pest control services . Following schedule route. Pest Control Technician
Chem Tech - Katy, TX
August 2018 to March 2019
I was responsible for complete and efficient inspections of homes while working directly with realtors and agents and insurance companies and agents. To inspect the homes for any termite activity this inspections would play a direct role with realtors and insurance, and financing companies, for the approval home repairs and or sales of the homes. While also following routes schedule appointments to other customers homes for preventive pest control. With applying insecticides, pesticides to customers homes .
Tec/Trainer
All Solutions Pest Control - Saint Charles, MO
February 2017 to August 2018
Trained new hires to become service technician. While providing clients with great customer services friendly and educated experience of 17 years in pest control and with 28 plus years of customer service experience.
Chrome Inspector
Effex Solutions @TG Mo Factory - Perryville, MO
February 2016 to April 2016
Inspected chrome parts for TG Mo Factory Made Car Parts Was Temp Job
Factory Worker
Kelly Services - Perryville, MO
May 2015 to February 2016
Assembly line worker machine operator. Temp agency Factory worker inspector
Effex Solutions @TG Mo Factory - Perryville, MO
November 2013 to February 2015
Car factory that makes car parts .
My job was though an temporary company temp to hire . I worked there 2 different time through the temp company. I worked nights 3 Rd shift My last assignment with them was chrome parts division after the chrome parts was finished I worked like in assembly line as an inspector,we inspected parts,made no mistakes. These parts are most likely on the car you are driving right now . Pest Control Technician
Modern Pest Control - Katy, TX
August 2010 to October 2013
Responsibilities service homes and business to rid of pest and rodents sells to clients in need of extra or extended service sells.Services as early as 2am and as late as 5pm,5 & 6 days per week. Use hand sprayers B&G and Power Rig Sprayers as well as dust, powders and gels.Also did mosquito treatments and bed bug service as well as termite inspections.I managed and care of my own route. I assisted with growth of Modern Pest with sells of new services .Attend many classes required by the state of Texas passed and completed each class.
Customer Service Tec
Hartz Pest Control - Houston, TX
February 2006 to June 2009
Applied chemicals to service areas to rid of Pest Yearly Termite Inspections Preventive Pest Control Customer Care, Customer Service, Problem Solving,
Education
GED in Education
Houston Community College - Houston, TX
June 1986 to July 1986
GED
Skills
• Assembly (5 years)
• Customer Service (10+ years)
• Problem Solving (10+ years) (10+ years)
• RETAIL SALES (6 years)
• Sales (10+ years)
• Inventory
• Training (3 years)
• Filing (3 years)
• Customer Care (10+ years)
• Customer Support
• Organizational Skills (10+ years)
• Cashier (5 years)
• Pest Control (10+ years)
• Driving (10+ years)
• Delivery driver experience Basic Computer Skills: PC -- Completed November 2019 Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems. Full results: Completed Attention to Detail -- Completed November 2019 Identifying differences in materials, following instructions, and detecting details among distracting information. Full results: Completed Delivery Driver -- Familiar December 2019 Interpreting instructions, reading maps, and solving problems. Full results: Familiar Reliability -- Expert December 2019 Tendency to be dependable and come to work. Full results: Expert Dependability -- Expert December 2019 Measures a candidate's tendency to be dependable and come to work. Full results: Expert Mechanical Skills: Aptitude -- Completed December 2019 Measures a candidate's ability to understand and apply mechanical concepts and processes. Full results: Completed Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. Customer Support Computer Programs Microsoft Excel Power Sprayer Rig Sales of Pest Control Products and Sales of Services B&G Hand Held Sprayer Back Pack Sprayer Electria Dusters Fogers Rodent Bait Box's and Traps Solving Problems Related to Pest Control and Termite Pest Control & Termite Control Customer Care, Customer Service, Problem Solving Shipping/ Receiving Intermediate assembly/packaging Expert repair / rebuild power tools Intermediate Factory and Warehouse Experience 5 Years Critter Control
• Customer Service (10+ years)
• Service Technician Experience (10+ years)
• Warehouse experience (5 years)
• English (10+ years)
• Cash handling (10+ years)
• Pricing (5 years)
• Merchandising (3 years)
• Leadership (4 years)
• Route driving
• Load & Unload
• Troubleshooting (10+ years)
• Route driving (10+ years)
• Basic math (10+ years)
• Heavy lifting (10+ years)
• Hand tools (3 years)
• Management (4 years)
• Van driver
• Cleaning (10+ years)
• Data Entry (3 years)
• Math
• Microsoft Word (2 years)
• Box Truck (5 years)
• Pallet Jack (6 years)
• Medicare (Less than 1 year)
• Mowing
• Machining
• Senior Care (7 years)
Languages
• English - Fluent
Certifications and Licenses
CA Applicator License State of Texas April 2017 to April 2018 Gives me the ability to manager an Pest Control Company. Target Specialty Products February 2013 to Present Course (s) Termite Biology & Control 0666421 Structural TDA Law Changes & Updates 0666429 Basic Bed Bug Control 0666426 Osha Respirator Fit Test 0666423 Insects on Trees & shrubs 0666432 Stored product Pest Control 0666431 Developing an Effective Rodent Program 0666425 Common Nuisance Ant Control 0666427 All Courses CEUs Assigned B102050004 November 2019 to June 2026 Mo Class E
Pesticide Applicator’s License
Applicator
April 2021 to April 2022
Must attend Contue Education classes that are supported by the state of Texas to have this lincence renewed each year.
Cosmetologist
January 2000 to January 2006
I went to cosmology school for 1600 hours passed recurved state of California licence . Worked as an cosmetologist for about 3 or 4 years all together in California and Texas Dental Assistant
July 1986 to Present
Went to 6 months course 1986 Houston Tx passed test graturated Worked as an dental assistant for 3 years McGregor Dental Houston Tx Driver's License
Assessments
Work Style: Reliability — Proficient
September 2020
Tendency to be dependable and come to work
Full results: Proficient
Delivery Driver Fit — Familiar
August 2020
Measures the traits that are important for successful delivery drivers Full results: Familiar
Attention to Detail: Inventory — Proficient
October 2020
Applying systematic processes for managing and storing products and merchandise. Full results: Proficient
Mechanical Skills: Monitoring — Completed
December 2019
Measures a candidate's ability to monitor machine indicators in order to ensure safe and appropriate operation.
Full results: Completed
Mechanical Knowledge — Familiar
September 2020
Understanding and applying mechanical concepts and processes Full results: Familiar
Customer Service — Proficient
September 2020
Identifying and resolving common customer issues
Full results: Proficient
Work Style: Conscientiousness — Proficient
April 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Proficient
Verbal Communication — Completed
April 2019
Measures a candidate's ability to effectively convey information when speaking. Full results: Completed
Customer Focus & Orientation — Highly Proficient
August 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Interstate Truck Driving — Completed
September 2020
Regulations and safe driving practices for long-distance trucking. Full results: Completed
Numerical Reasoning Skills — Familiar
August 2020
Quickly and accurately performing basic mathematical operations, recognizing numerical sequences, and interpreting graphs.
Full results: Familiar
Delivery Driver — Completed
September 2020
Interpreting instructions or signs and solving problems Full results: Completed
Warehouse Associate — Proficient
September 2020
Assesses the tendencies that are important for success in warehouse roles Full results: Proficient
Following Directions — Completed
October 2020
Following multi-step instructions
Full results: Completed
Retail Skills: Shelf Stocking — Completed
November 2019
Receiving and storing merchandise or product.
Full results: Completed
Outside Sales — Completed
December 2019
Actively listening and responding appropriately; performing common sales calculations. Full results: Completed
Work Style: Conscientiousness — Completed
December 2019
Tendency to be well-organized, rule-abiding, and hard-working. Full results: Completed
Forklift Safety — Familiar
October 2020
Best practices and safety hazards in forklift operation Full results: Familiar
Problem solving — Completed
February 2019
Measures a candidate's ability to analyze relevant information when solving problems. Full results: Completed
Attention to detail — Completed
September 2020
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Work motivation — Expert
September 2020
Level of motivation and discipline applied toward work Full results: Expert
Logic & critical thinking — Completed
August 2019
Using logic to solve problems.
Full results: Completed
Manufacturing fit — Highly Proficient
October 2020
Measures the traits that are important for success in manufacturing roles Full results: Highly Proficient
Supervisory skills: Motivating & assessing employees — Completed September 2020
Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Completed
Cleaner fit — Proficient
September 2020
Measures the traits that are important for successful cleaners Full results: Proficient
Basic computer skills — Completed
November 2019
Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems.
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate