Data Entry Customer Service

Charlene Bartlett

Tucson, AZ *****

*.******@*****.***

520-***-****

Willing to relocate to: Phoenix, AZ - Scottsdale, AZ - Tucson, AZ Authorized to work in the US for any employer

Work Experience

Office Manager

Organa Health - Tucson, AZ

August 2021 to Present

• Facilitated preparation and submission of employee payroll to payroll processing company.

• Generated and reconciled accounting records on Quick books.

• Planned, coordinated and supervised delivery of quality care to patients.

• Checked patients in and out, prepared files, answered phones and scheduled appointments.

• Verified insurance coverage, called in prescriptions, and acted as personal secretary for doctor.

• Supervised office staff

Office Manager

Robert B. Leff, M.D. - Tucson, AZ

January 2017 to August 2021

•Facilitated preparation and submission of employee payroll to payroll processing company.

•Generated and reconciled accounting records on Quick books.

•Planned, coordinated and supervised delivery of quality care to patients.

•Checked patients in and out, prepared files, answered phones and scheduled appointments.

•Verified insurance coverage, called in prescriptions, and acted as personal secretary for doctor.

• Supervised office staff

Surgery & clinic coordinator

THOMAS J. TILSNER, M.D - Tucson, AZ

February 2008 to November 2016

• Provide back office support and supervision

• Identify patients with particular needs and solve problems accordingly

• Obtained information about patients' medical history, drug history, complaints and allergies.

• Maintained accurate records of patient care, condition, progress and concerns.

• Handle patient associated requests, communicate preparations and handle call backs

• Coordinate and maintain both clinic and surgery schedules.

• Answer incoming calls in a polite and expert manner Education

Associate in General Studies

Pima Community College - Tucson, AZ

2002 to 2004

Skills

• Microsoft office, Lytec software, (9 years)

• Quickbooks (4 years)

• Payroll

• Accounts Payable

• Scheduling

• Billing

• Office Management

• Receptionist

• Typing

• Human Resources

• Outlook

• Microsoft Office

• Microsoft Excel

• Data Entry

• Insurance Verification

• Medical Terminology

• Medical Scheduling

• Phone Etiquette

• Medical Records

• ICD-10

• CPT Coding

• Medical Coding

• Guest Services

• ICD-9

• HIPAA

• Patient Care

• Medical Office Experience

• Triage

• Experience Administering Injections

• Medical Receptionist

• Phlebotomy (2 years)

• Computer skills

Additional Information

• Responsible for managing and supervising office activities

• Knowledge of insurance verification and precertification procedures

• Medical terminology

• Highly skilled in scheduling patient surgical procedures

• Resolve complex patient complaints, and answer questions regarding policies and procedures. SPECIAL CAPABILITIES:

• Comprehensive knowledge of patient care charts and patient histories

• Well versed in typing and filing of documents

• Proven ability to maintain self control when dealing with harsh patients or situations ADDITIONAL SKILLS:

• Phlebotomy

• Excellent communication and organizational skills, and telephone etiquette

• Customer service oriented

• Time management

• Ability to perform multiple tasks simultaneously

Contact this candidate