Closing Coordinator Service Representative
Resume:
Alifia Hyatt Khan
******.****@*****.***
OBJECTIVE
To assume a position of responsibility which demands full range of my education, finance experience, leadership skills, multitasking, building strong team and fostering open communication. My main objective as a team member is to meet and exceed the goals by continuously motivating team members as well as customers.
PROFESSIONAL EXPERIENCE
HOMEPOINT FINANCIAL Remote, Virginia
Loan Coordinator September 2020 – August 2022
Review conditions, verifying loan documents
Communicate with third parties
Work with Jr. UW and UW on conditions clearing and HPFC Guidelines.
Review loan applications for compliance and data verification
Knowledge of Encompass and AIQ
Handle administrative requests and queries from senior managers
Organize and schedule appointments with administrative software
Update and maintain office policies and procedures
Submit and reconcile expense reports while maintaining company budget
Conduct fascial reviews, surveys, and collect information on administrative matters
Justice Federal Credit Union Chantilly, Virginia
Equity Processer June 2018 – August 2020
Loan processing, gathering borrower information and verifying loan documents
Verify income, employment history, appraisals and title
Pull credit reports and provide support to underwriting team
Originate loan applications under company established guidelines
Provide essential details Department of Justice employees regarding home loans
Direct potential customers to appropriate route in filing for home loans
Ensure client records are up to date
Caliber home loans Fairfax, Virginia
Registration Analyst April 2014 – June 2018
Review loan documents for accuracy, improving overall quality of documents provided to clients
Maintain, update and review various documentation within internal library using the H20 software
Complete Change of Circumstance documentation and ensure accuracy
Direct disclosures and submit loans to our internal underwriting department
Communicate with Brokers for loan variations within internal SharePoint library
Lead trainer for department responsible for training all new hires
Bank of America Fairfax, Virginia
Home Loan Specialist II April 2008 – October 2013
Team Lead and Head Coordinator for providing “Initial Documentation” to Bank of America
Prepared and checked loan documentation for accuracy before loan underwriting using Edge software
Reviewed file processing and initial conditions for accuracy, modified documents and made changes needed regarding format, compliance changes, and client needs
Fannie Mae Reston, Virginia
Desktop Support (Contract Position) August 2007 – March 2008
Resolved business functional and technical problems raised by clients via an internal ticketing system
Provided support for various Fannie Mae products and services both internally and externally
Main point of contact for Broker and Lender support through internal AUS underwriting software
1st Mariner Bank Fairfax, Virginia
Mortgage Specialist/ Post Closer June 2005 – July 2007
Prepared documents for underwriting, ensuring accuracy in loan data
Organized and coordinated meetings with Title companies and Brokers to expedite loan closings
Ensured timely loan closings and loan processing times
Main point of contact for accuracy within internal and external disbursement of funds
Reviewed credit packages for precision via an internal Citrix based software
Amnet – American Mortgage Network Fairfax, Virginia
Closing Coordinator April 2004 – February 2005
Scheduled and closed loans
Oversaw the disbursement of funds
Coordinated with Brokers, Agents, and Loan officers for accuracy
Liaison between title company and settlement agencies
Review credit applications using CLUES, LP and DU
Washington Mutual Bank Fairfax, Virginia
Loan Coordinator May 2003 – March 2004
Trained multiple new employees on loan life cycle process – Loan set up to close
Prepared and reviewed all FHA and VA loans for accuracy pre-closing
Prepared files for shipment ensuring accuracy and timeliness improving overall efficiency by 40%
SONY ELECTRONICS Fairfax, Virginia
Administrative Assistant May 2000 – May 2003
Executed tier 1 help desk support via internal ticketing system
Responsible for maintenance of documentation regarding Sony machinery
Prepared reconciliation reports for internal company metrics
LFC NATIONWIDE Fairfax, Virginia
Closing Coordinator August 1998 – May 2000
Organized monthly reports and supervised Administrative support for Customer Service Team
Created and managed daily inspection reports for closing disclosure packages
Handled all incoming and outgoing company communication
LABCORP Fairfax, Virginia
Contract Assistant May 1998 – August 1998
Prepared and maintained Medical contracts
Team lead for reviewing data-entry and precision within LabCorp systems
BRITISH AIRWAYS Islamabad, Pakistan
Executive Assistant to Country Manager November 1987- April 1997
Prepared cash-flow and monthly expense charts for upper Management
Maintained all MS Excel charts for internal and external office documentation
Performed administrative duties such as technical writing, typing, and filing
Customer Service representative at Islamabad International Airport
EDUCATION
St. Joseph’s College Karachi, Pakistan
Bachelor of Arts - Psychology
PROFICIENCIES, INTERESTS, AND LANGUAGES
Proficiencies: 15+ years’ Mortgage industry experience, Microsoft Office Suite, Windows OS, 60 WPM
Languages: Fluent in English & Urdu; Conversational in Hindi & Gujarati
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