ALI MBWARAHAJI

Personal Profile

Date of Birth : 02/03/1996

Gender : Male

Nationality : Kenyan

Marital status : Married

Mobile number : +974********

Email address : ads7a8@r.postjobfree.com

Career Objective

To work honestly and politely and give my 100% in any condition and to strive for perfection. To join a growing organization that provides opportunity to enhance my skills and competencies and where I can contribute and grow with the company. Education

• High school diploma

• Certificate in Hospitality management

Languages

● English

● Kiswahili

Skills

• Housekeeping Operations

• Laundry Services and inventory control

• Rooms and public area cleaning

• Chemical knowledge and storage

• Housekeeping equipment knowledge

• Motivation skills

• Team leader

Professional Experience

1. The Living Adventure by Accor

HOUSEKEEPING TEAM LEADER 2022 - PRESENT

Qatar, Doha

Train housekeepers on cleaning and maintenance tasks Oversee staff on a daily basis

Check rooms and common areas, including stairways and lounge areas, for cleanliness

Schedule shifts and arrange for replacements in cases of absence Establish and educate staff on cleanliness, tidiness and hygiene standards Motivate team members and resolve any issues that occur on the job Respond to customer complaints and special requests Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves

Participate in large cleaning projects as required Ensure compliance with safety and sanitation policies in all areas 2. Retaj Hotels and Resorts

HOUSEKEEPING TEAM LEADER 2020 - 2022

Qatar

Train housekeepers on cleaning and maintenance tasks Oversee staff on a daily basis

Check rooms and common areas, including stairways and lounge areas, for cleanliness

Schedule shifts and arrange for replacements in cases of absence Establish and educate staff on cleanliness, tidiness and hygiene standards Motivate team members and resolve any issues that occur on the job Respond to customer complaints and special requests Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves

Participate in large cleaning projects as required Ensure compliance with safety and sanitation policies in all areas 3. Retaj Hotel and Resorts

HOUSEKEEPING ATTENDANT. PROMOTED TO TEAM LEADER. 2016 - 2019 Qatar

Replace used towels

Sweep and mop floors

Vacuum carpets

Dust furniture

Replenish bath care products (e.g. soap and shampoo) Restock beverages and food items in the mini-bar

Clean public areas, like corridors

Report any technical issues and maintenance needs

Address guests’ queries (e.g. on additional services) Help guests retrieve lost items

Ensure all assigned rooms are clean and tidy by the end of the shift Follow hotel security guidelines

Hobbies

Traveling, making new friends

References

Upon request

Contact this candidate