Administrative Assistant Customer Care
Resume:
CONTACT
******.******@*****.***
*************@*****.***
Address:
South Ozone Park
Jamaica 11420
NY
PROFILE
WORK EXPERIENCE
Guyana Sugar Corporation - 6 years – Admin. Assistant - Human Resources
1 year - Welfare Officer
Guyana Stock-feeds Limited - 5 years - Executive Secretary
Republic Bank (Guyana) Limited - Administrative Assistant
From 1995 to December, 2019 the following Departments
-Discounts And Securities
-Legal
-Commercial Credit
-Corporate Credit
-Corporate Business Centre
Corporate Loss Prevention Assoc. - Temperature Control Officer
Nitro/Delta - Security Screener
ERMC LLC. - Security Screener/Terminal 4
EDUCATION SUMMARY
CXC
Mathematics
English language
Social Studies
Science
Principal of Accounts
Business
Computer Skills: Proficiency in:
Microsoft office Word
Microsoft office Excel
Microsoft office Publisher
Microsoft office PowerPoint
Microsoft office Access
Accounting Skills: Certified Accounting Technician (C.A.T)
Recording Financial
Transactions Information and Management Control
University Cambridge – Diploma in Business
Effectiveness Business Communication
Marketing
Human Resources Management
Business Organization and Environment
SKILLS
MICROSOFT OFFICE
INTERPERSONAL
COMMUNICATION
COST CONSCIOUS
MULTI TASK
EXCELLENT TEAM-BUILDING SKILLS.
PROBLEM SOLVER
EXCELLENT LISTERNER
OTHER STUDIES
EKG TECHNICIAN - 2021
PREVIOUS MANDATE /RESPONSIBILITIES:
Types all confidential matters and correspondence.
Proof reads material typed, ensuring all necessary corrections, copies and attachments are in place.
Listens to customers’ queries to ascertain their needs and whether it can be handled by anyone other than the Senior Manager, directing them to appropriate officer/departments.
Handing daily transactions, assist with payroll
Ensures that all correspondence, manuals and reference files for the Department are properly maintained
Updates Leave Absences on HRIS, assist with loans transactions, visiting clients, loan disbursals and interviews clients.
Prepare Credit-Info Reports
Loan Disbursal, payments
Provide excellent customers services
Assisting in Processing mortgage transactions
Internal Courses
Participation In Customer Care Workshop
Business Etiquette
Anti-Money Laundering/Commercial And Private Banking
OTEC- Service Excellence
Social Issue
Corporate Protocol For Business
AML Annual Sensitization Session
Professionalism
Prevent Sexual Harassment
Internet & Microsoft Outlook
Customer Care
Employee Care Imitative-Health
Secretarial Support
Communication
Internet Banking
Fire Safety Seminar
Portuguese Level
Emotional Intelligence
First Aid Training
Reference:
Mr. Sasenarain Jagnanan
Regional Manager
Republic Bank (Guyana) Limited
Camp & Bent Streets
Georgetown, Guyana
Tel: 592-***-****
e-mail: ****.********@****.***
INTEREST
Cooking
Indoor Activities
Reading
Listening to Music
HARDAI HASSAN
Contact this candidate