Care Giver Customer Service

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

EVA BERDIEL

**********@*****.*** 440-***-**** Bee Cave, TX. 73838 Experienced Care giver, interested on a caregiver position, knowledgeable about safe patient ambulation, personal grooming assistance and housekeeping. Remain current on relevant medical conditions and working with qualified healthcare staff to maximize care. Devoted to patient physical comfort and emotional support. A bilingual, Spanish, and English, with excellent organizational, problem solving and customer service skills. An exceptional attention to detail and a very strong ethic.

• Bilingual; Fluent in Spanish and English

• Type 60 WPM

• Able to perform under pressure

Excellent computer software and office

equipment skills

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• Recording vital signs

Communicate and collaborate with health

care professionals

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• Verbal and written communication skills

• Infection control and aseptic procedures

Sep 2016 - Current

Caregiver/Stna

Silverado Memory Care/The

Auberge - Bee Cave, TX

Gathered dietary information, assisted with feeding and monitored intake to help patients achieve

nutritional objectives and support wellness goals

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Assisted clients with daily living needs, including bathing and personal grooming, to maintain

self-esteem and general wellness

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Provided assistance in managing health and safety

programs aligned with industry standards

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Devoted special emphasis to punctuality and worked to maintain outstanding attendance record,

consistently arriving to work ready to start immediately

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• Supported needs of residents with skill and efficiency May 2017 - Jan 2020

Caregiver

Belmont Village Assisting

Living/and memory care -

Westlake, TX

Supported residents with mental support and physical activities to accomplish quality of life and sustain needs

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Monitored, tracked and conveyed important patient

information to healthcare staff to help optimize

treatment planning and care delivery

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EDUCATION

Assisted residents with daily living needs, including bathing and personal grooming, to maintain

self-esteem and general wellness

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Assisted residents with personal requirements, including keeping spaces clean and helping with grooming

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Applied mobility assistance knowledge to safely

ambulate patients in different spaces involving varying elevations and obstacles

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Helped residents care for themselves by teaching

proper, safe use of ambulation assistive devices such as canes or walkers

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Increased level of independence by providing daily undertakings that promote self-management by

assisting consumers in their daily personal tasks

including bathing and dressing

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More than twenty (20) years of experience as Health Care Provider

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Feb 2000 - Jul 2016

Housekeeper

Ohio State Waterproofing -

Macedonia, OH

Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms

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Removed waste paper and other trash from premises

to designated area

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Verified cleanliness and organization of storage areas and carts

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Serviced bathrooms, including cleaning, sanitizing and supply replenishment

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Established and maintained clean and comfortable

environments in buildings by vacuuming, cleaning

windows and dusting

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Emptied over (15) wastebaskets per shift to transport waste to proper disposal areas

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Examined rooms, halls and lobbies to determine need for repairs and replacement of furniture or equipment

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Maintained facility floral arrangements in lobbies and public areas by watering and replacing past-prime

flowers

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Collected trash and moved garbage cans from

kitchen areas to pick-up stations

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Used bleach and window cleaning chemicals to

disinfect floors, counters and furniture

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Apr 1995

Associate of Science: Medical Assisting

Sawyer College of Business Cleveland, OH

2012

Associate of Science: Phlebotomy

Cleveland Institute of Dental-Medical Assistants Cleveland, OH

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