LaRue Zamorano Resume

**** * **** **

Los Angeles CA 90043

ads74w@r.postjobfree.com

Objective:

To obtain a position that utilizes my experience in operations and program management, process improvements and implementation, and client relations. My goal is to obtain a position in a company where I can maximize my people oriented experience, communication skills and my problem analysis and problem solving abilities. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results

Professional Summary:

Experienced and goal oriented medical professional with a track record of consistently meeting and exceeding established goals and objectives, related to management, training and education, and client relations. I am skilled in building long term relationships with all levels of hospital staff and pharmaceutical and medical equipment representatives. Achieved significant results, relating to promoting organizational growth, and staff development, securing industry related designations, increasing overall patient volume. I am motivated and ambitious with excellent interpersonal communication, relationship management and presentation skills.

Skills

MS Word,

MS Excel,

MS PowerPoint,

Black baud Raiser’s Edge,

Financial Edge,

Switch Board Upbeat and Positive Personality

Data Entry and Maintenance

Creative Problem Solving

Customer Account Management

Database Management

Computer Proficiency

Time Management

Customer Retention Strategies

Calm and Professional Under Pressure

Understanding Customer Needs

Verbal and Written Communication

Microsoft Office Suite

Strong Analytical and Problem Solving Skills

Inbound and Outbound Calling

Customer Service

Payment Processing

Education

Univrsity High School

oHigh School Diploma

Professional Experience and Achievements

CEO -Clarity LLZ INC Los Angeles, January 2019- Present

Business Manager-Owner/operator of Clarity Transportation

Plan the operation and function of the area over which they're assigned in a way that accomplishes the goals for which they're responsible in the workings of the total organization.

Organize the production of the work, as well as the workforce, training, and resources necessary to do the work.

Provide employees and their resources with the guidance, direction, leadership, and support necessary to ensure that they're able to accomplish their goals.

Follow up to ensure that the plan is carried out in a way that its accomplishment is assured.

Review and assess the success of the goal, the plan, and the allocation of the employees and their resources using solid, reliable measurements.

BNME BY Brittani Sky June 2012- January 2019

Customer Service Fashion Clothing Line

•Entered customer interaction details in sales system to track requests, document problems and record solutions offered.

Provided primary customer support to internal and external customers.

Achieved high satisfaction rating through proactive one-call resolutions of customer issues.

Contacted customers to return routine and general calls promptly.

Devising and implementing new design strategies

Researching new trends in the fashion industry

Incorporating new trends to update our products

Pushing industry boundaries to take our company to new heights

Collaborating with department leaders

Motivating employees to adapt to new company directives

Call Center Representative Girls will be Girls Trucking co . August 2018 to May 2012

Opened new accounts and documented personal, demographic and payment information in system.

Set up appointments with interested customers according to schedule availability.

Reviewed orders, production schedules, blueprints and shipping or receiving notices and assigned work sequences and material shipping dates and destinations.

Offered friendly and efficient service to all customers, handled challenging situations with ease.

Maintained accurate and current customer account data with manual forms processing and digital information updates.

Assisted call-in customers with questions and bookings. • Reduced spending by negotiating beneficial deals to secure ideal rates.

Built long-term, loyal customer relations by providing top-notch service and detailed bookings, account and service information.

The real life Center Group Home

Life Church of God and Christ October 2012-2017

Assisted individuals with their daily life activities and personal hygiene

Responsible for following each individual personal support plan/objective

Keeping a clean environment and cooking meals according to their requirements

Administering medications at designated times according to Doctors orders

Transporting to and from day Hab or any scheduled medical appointments

Reporting any medical issues immediately to the nursing department

Oversees activities, budgets, and schedules for adult group homes and ensure all residents are safe

Mary Marshall Catering Corp

Position: Event Coordinator January 2006 –2012

Two years experience working for a family owned catering corp.

Great communications skills,

Promoted and sold ideas

Created custom-designed menus for all clients.

Arranged dinner, luncheons and reception for groups of up to 200 people.

Washington Management Company-Leasing Agent January 2004 - May 2005

Determine the needs for potential investors

Show property to potential investors

Review accuracy in application

Review credit information

Explain property regulations

Bellflower Medical Center May 2005 to December 2005

coordinated various training issues to promote on going professional development and goal setting for staff

Applied content through training sessions and presentation for over 1000 employees.

Provided key support for successful conflict resolutions, training and content development, and meeting coordination.

D Williams Plumbing

Position: Office Manager February 2002 -September 2003

Managed front office, performed and/or coordinated administrative duties through clear understanding of the plumbing policies, procedures, and standards.

Wrote and/or typed memos and letters, prepared spreadsheets, screen and distributed mail.

Direct customer contact, through phone, email, or written correspondence. Maintained calendars and coordinated special request as necessary.

Order and maintained all supplies.

Worked as a team player with multifunctional support and other employees to ensure the business needs were met.

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