PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

DEIDRE

JACKSON

D

**** ******* ***, **********, ** 25703, 304-***-****, ads74q@r.postjobfree.com To obtain a career as a administrative assistant and to utilize the skills and knowledge that have been acquired and apply them toward my growth professionally.

Organizational Professional Ability to multitask

Team worker Multi-line phone system

operation

Data entry

Time management

Server June 2014 - Current

Applebees Huntington, WV

Adhered to all safety, sanitization, and food handling guidelines and regulations. Supported bussers with table-cleaning during high-volume shifts. Offered information on new menu items, seasonal and daily specials. Processed guest payments, including offering receipts, running credit card transactions, and calculating change.

Memorized menu additions, changes, and limited offerings and answered questions regarding dietary restrictions and nutrition information.

Recorded or memorized orders, entered into computer system, and followed up with kitchen staff to foster timely delivery.

Seated guests quickly by maintaining dining room cleanliness and coordinating table assignments. Trained new servers in company policies, guest service standards, and best practices. Coordinated more than [Number] orders each day, consistently satisfying customers with exceptional service. Processed orders and payments using POS system terminals and registers. Data Entry Clerk June 2012 - June 2014

Probill Huntington, WV

Maintained accuracy while entering high-volume data into designated fields. Verified data accuracy by consistently reconciling work with documentation. Achieved daily production quotas by through effective workflow prioritization. Kept upload errors low by carefully checking source data for errors. Classified data by using the correct fields for inputting information into business and customer files. Server February 2009 - June 2012

Applebees Huntington, WV

Adhered to all safety, sanitization, and food handling guidelines and regulations. Delivered food and beverages quickly to customers, verifying each order to maximize satisfaction. J

Supported opening and closing duties, including reconciling cash tills and assisting in kitchen and bar areas. Trained new servers in company policies, guest service standards, and best practices. Processed orders and payments using POS system terminals and registers. Increased bill totals by suggesting drinks, desserts and other add-on purchases. Enhanced team efficiency with well-stocked stations and efficient side work. Billing Clerk December 2004 - February 2009

Autism Services Center Huntington, WV

Met billing deadlines by smoothly posting and scanning documents for [Type] invoices. Operated typing, adding, calculating, and billing machines. Verified and corrected billing data, independently resolving errors. Verified accuracy of billing data and revise any errors. Cashier February 2004 - June 2004

Family Dollar Huntington, WV

Maintained clean, organized, and well-stocked checkout areas with regular attention to displays. Balanced cash drawer at beginning and end of each shift, investigating and resolving any discrepancies. Used paging systems to request information or assistance. Enhanced shopping experiences, directing or escorting to product locations on sales floor. Fixed checkout merchandise displays with continuous resets during down periods. Kept customers happy by quickly processing payments and bagging purchases. Rang up customer items quickly and accurately using POS system. Maintained accurate register totals by carefully counting and securing cash. Prevented losses by watching for suspicious behavior. Monitored checkout stations for adequate cash availability. Server June 2003 - February 2004

Shoney's Huntington, WV

Adhered to all safety, sanitization, and food handling guidelines and regulations. Offered information on new menu items, seasonal and daily specials. Supported opening and closing duties, including reconciling cash tills and assisting in kitchen and bar areas. Seated guests quickly by maintaining dining room cleanliness and coordinating table assignments. Recorded or memorized orders, entered into computer system, and followed up with kitchen staff to foster timely delivery.

Processed orders and payments using POS system terminals and registers. Delivered food and beverages quickly to customers, verifying each order to maximize satisfaction. Home Health Aide October 2001 - February 2002

CCCSO Huntington, WV

Helped home-bound individuals maintain personal dignity by assisting with personal hygiene and care needs.

Enhanced wellbeing of individual clients with personalized support for social, mental, and physical needs. Improved client nutrition by carefully monitoring and preparing specialized diets. Protected clients during transfers between seating, beds, and wheelchairs. Kept spaces clean and inviting with regular cleaning, trash removal, and laundry assistance. Identified issues with home environments through continuous monitoring, documenting, and reporting concerns.

EDUCATION

Assisted clients with taking medication on time by arranging schedules and reminders. Accompanied clients to doctors' offices or other trips, providing transportation, assistance, and companionship.

Managed well-organized schedule of rest, activity and social needs. Maintained clean home environment, changing linens, washing laundry and cleaning spaces. Promoted mental health with stimulating activities and conversation. Direct Care Staff Member June 2001 - October 2001

ResCare Huntington, WV

Kept clients mobile using training in safe mobility assistance. Supported individuals' personal hygiene by helping with basic tasks. Encouraged patient independence with caring support for personal hygiene and mobility needs. Maintained schedules for medical and social needs, including transporting clients to appointments. Maintained full compliance with legal, health, and safety regulations. Pharmacy technician May 2005

Everest Institute, Cross Lanes, WV

Coursework in pharmaceutical law and ethics

Coursework in pharmacy technology

Coursework in calculation of medication dosage

Certificate of completion-phlebotomy June 2003

Triad Tech, Huntington, WV

Coursework in the chemistry of disease

Coursework in proper needle protocol

Coursework in proper blood retrieval/disposal

procedures

Associate Degree-Office Information Technology May 2001 Southern Community and Technical College, Williamson, WV Coursework in medical dictation/transcription

Coursework: typing1, typing2 and medical terminology Volunteered at Appalachian Regional Hospital

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