Secretary Executive

ALANA PHILLIPS

*****.**********@*****.*** 540-***-****

Worked with high level executives on a daily basis high level communication skills problem solving skills team building skills

Experience

Project Manager Sep 2001 - Aug 2003

Habitat for Humanity and Coats for Children, Arlington, US Handled with a team, the transition for the north-eastern states to have the ability to use Verizon Long Distance. Each state within

our territory followed after that.

Executive Secretary to the President of Long Distance Aug 1998 - Sep 2001 Verizon Communications, Arlington, US

Similiar work experiences as with the CEO but also managed an officer of about 200 employees and supervised 7 secretaries.

Executive secretary May 1992 - Aug 1998

Verizon Communications, Arlington, US

Handled customer calls, internal and external. Followed up with research and written replys to the customer. Scheduled meetings,

arranged logistics for travel and paid external expenses through a voucher system. Operator, long distance Jul 1977 - Feb 1978

Verizon Communications, Charleston, US

Answered incoming calls on a now extinct cord board. Skills & Specialization

Verizon, Secretary

Education

Georgetown University Jan 2001

Georgetown, US

Jan 1975

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