Customer Service Assistant Manager

Tammy Hamm

Excited to find my new career! Start the next chapter of my life and crush it!

Rodman, NY 13682

*******************@***********.***

+1-315-***-****

Authorized to work in the US for any employer

Work Experience

General Manager (GM)

Trip on the Wildside - Watertown, NY

July 2003 to July 2022

Sales, payroll, ordering and inventory, POS administration, Hiring new hires, weekly shift scheduling, Customer service expert.

• Managed a team of 5+ employees

• Monitored and maintained budgets

• Successfully implemented new policies and procedures to improve team efficiency

• Met with clients to and review orders, discuss their needs and issue quotes

• Maintained staffing levels

• Managed and trained new hires

• Prepared payroll

• Planned and coordinated events

• Complied with labor, union, state and federal mandates Education

12 in General Studies

Bradwell Institute - Hinesville, GA

September 1994 to June 1998

High school diploma or GED

Skills

• Direct sales

• Customer service

• Retail sales

• Assistant Manager Experience

• Payroll

• Management

• Purchasing

• Recruiting

• Microsoft Access

• Communication skills

• Microsoft Excel

• Account Management

• Inventory Control

• Sales Management

• Microsoft Outlook

• Budgeting

• Salesforce

• Merchandising

• Microsoft Word

• POS

• Upselling

• Negotiation

• Business Development

• Cold Calling

• Marketing

• Pricing

• Outside Sales

• Profit & Loss

• Inside Sales

• Research

• Operations Management

• Computer skills

• Microsoft Office

• Event Planning

• Supply Chain

• Process Improvement

• Asset management

Certifications and Licenses

Cosmetology License

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