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Sales Associate Customer Service

Naples, FL
October 27, 2022

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Naples, FL ***** 239-***-****


Highly motivated sales professional with 15+ years of experience in the airline, food service, publishing, and banking industries. Known for outstanding account management and an exceptional ability to handle multiple responsibilities. Excels at engaging with all levels of the organization, including technical, operations, supply chain, and executive management, promoting the company's products and services while building strong business relationships.


Consultive Sales

Account Management

Organizational Skills

New Business Development

Communication Skills

Reporting & Data Analysis

Strategic Planning

Emotional Intelligence

Relationship Building


Executive Club Winner 2019 & 2020 - Awarded to the top 15% of National Sales Consultants with the highest gross profit dollars.

SYSCO Brand Promotion 2017 - Awarded for the top brand sales out of 250 Sales Consultants.

McCain Appetizer Promo 2016 - Awarded to the top 5 producers out of 250 Sales Consultants.

Chairman's Club Winner 2015 - Awarded to top gross profit earners generating a minimum of $75,000 in sales over last year.


SALES ASSOCIATE March 2022 – September 2022

Linstol Naples, FL

A global company designing custom products to enhance the airline industry experience.

Collaborated with purchasing agents for major airlines to develop custom products for the airline industry.

Developed new prospects while maintaining solid relationships with existing customers to increase sales.

Ensured customer satisfaction by providing superior account management with ongoing communication and relationship building, successfully resolving issues as needed.

Developed and delivered presentations, proposals, and product demonstrations.

Prospected potential customers, including cold calling and developing leads through referral channels.

Developed strong relationships with suppliers, including performing regular joint sales calls.

Collaborated with the sales support team to provide sales quotes.

Providing ongoing communication with new and existing customers, alerting them of new products


SALES CONSULTANT January 2011 – February 2022

SYSCO Foods Houston, TX

An American multinational corporation marketing and distributing food products and kitchen equipment.

Multi-year award winner with over $ 2M in annual sales, working with a portfolio of 48 customers

Researched and evaluated market trends to recommend products based on customers' needs and goals.

Developed a mix of products and services to meet customer business needs.

Prepared sales budgets and reports, maintained sales records, processed credits and pick-up requests.

Prepared sales quotes and menu suggestions and participated in training the new employees.

Reviewed and analyzed daily and weekly reports such as customer bid files and sales/gross profit margin data.

Key Accomplishments:

30% sales growth over the previous year.

35% new business from a year earlier.

25% margin increase over the last year.


ACQUISITIONS EDITOR September 2007 – October 2011

Kendall Hunt Publishing Dubuque, IA

An independent educational publishing house founded in 1944.

Managed and assisted college professors in the design and publishing of educational materials.

Acquired new author sales, increasing revenue by 40% in under one year.

FINANCIAL SPECIALIST August 2005 – September 2007

Wachovia Bank Charlotte, NC

In 2008 Wells Fargo acquired Wachovia creating North America's most extensive distribution system of financial services.

Sold financial products and services, including general retail banking, IRAs, 401Ks, and personal lines of credit.

Provided customer service to existing accounts, ensuring 100% customer satisfaction.

OWNER / OPERATOR December 1997 – May 2005

Sunburst Cafe Naples, FL

Family-owned and operated restaurant serving Naples, Florida.

Managed all aspects of restaurant operations, public relations, marketing, sales, and purchasing.

Grew sales from $200,000 to $650,000.

Developed and implemented a training program to create an efficient and productive staff, with a heightened awareness of customer service satisfaction and a positive, inclusive working environment.


Bachelor of Science in International Relations and Affairs University of Nebraska-Lincoln Lincoln, NE

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