Sales Associate Crew Member

Alea Simon

Frederick, MD *****

Cell: 240-***-****

E-Mail: ***********@*****.***

Summary

● Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin a new challenge with a successful team.

Skills

● Assessed customer product needs and interests in order to best recommend suitable items

● Interpersonal and written communication

● Customer assistance

● Teamwork

● Hard Working mentality

● Skilled in conflict resolution

● Customer service

Experience

March 2020 to Current

JCPenney Frederick, MD

Retail Sales Associate

● Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.

● Generated brand awareness and positive product impressions to increase sales.

● Maintained current store, product and promotional knowledge to drive consistent sales.

● Provided every customer with professional and polite support for sales and service needs.

● Initiated friendly conversation with each customer to determine the level of assistance required.

● Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts. March 2018 to February 2020

Board Of Elections Germantown, MD

VOP

● Stocked shelves and supplies and organized displays to focus customer attention on specific items.

● Work as a team to set up the polling precinct the evening prior to the election

● Check in voters at the electronic poll book

● Issue ballots to voters

● Escort voters to the voting area and, if asked, give instructions on the voting process, using the scanner or ballot marking device

● Work as a team to close the polling precinct and prepare the materials and documentation to be returned to the Board of Elections

● Rotate to other duties and assist as directed by the Chief Judges October 2019 to November 2019

Chipotle Richmond, VA

Crew Member

● Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.

● Controlled portion sizes and garnishing for optimal cost controls.

● Followed recipes and customer request details to prepare high-quality, delicious meals.

● Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.

● Re-stocked, organized and arranged service and food stations.

● Kept all utensils, dishes and glasses clean and ready for customer use.

● Packaged and stored food products appropriately to ensure proper handling and preservation.

● Completed final preparations of dishes and quickly delivered items to customers.

● Restocked non perishables and other items, including condiments and napkins from inventory to keep the pantry well-supplied.

● Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.

● Explained menu options to guests, offered suggestions and took orders for food and beverages.

● Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.

September 2018 to May 2019

BlackRock Center for the Arts Germantown, MD

Intern

Assisted group with any clerical need by efficiently handling telephone calls, records management needs and correspondence.

Gathered data from market research surveys and entered information into computer systems. Contributed to office reorganization to maximize productivity and support administrative efficiency. Provided administrative support such as filing documents, copying paperwork and delivering packages. Redesigned, updated and implemented code to improve and restore website functionality and appearance. Replenished office inventory, removed trash and delivered files to employees. Kept office equipment functioning optimally by troubleshooting problems and completing basic maintenance.

Researched competitor services and trends for analysis of marketing strategies. Increased social media reach by creating Facebook pages and implementing new marketing strategies targeting niche audiences.

March 2016 to March 2017

Smokey Glen Farm Barbequers Inc. Gaithersburg, MD

Team Member

● Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.

● Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.

● Packaged and stored food products appropriately to ensure proper handling and preservation.

● Kept all utensils, dishes and glasses clean and ready for customer use.

● Re-stocked, organized and arranged service and food stations.

● Completed final preparations of dishes and quickly delivered items to customers.

● Inventoried food supplies to determine needs and replenish stations.

● Partnered with team members to efficiently serve food and beverages.

● Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.

● Cleaned buildings and grounds, including bathrooms, fixtures, and windows.

● Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.

● Operated janitorial equipment properly and safely.

● Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.

Education and Training

Virginia Commonwealth University Richmond, VA

Some College (No Degree) Public Relations

● Major in Public Relations

● 3.0 GPA

● VCU SHOOTS Member

● Merit scholarship Recipient

● Completed coursework in focused inquiry, world religions and Mass Communications 2019 Seneca Valley High School Germantown, MD

● High School Diploma

● Honor Roll

● Child Development certicicate

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