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Lakisha Resume

Lakisha Young

Objective:

To utilize my skills as a Customer Service Representative in a growing company where strong

interpersonal skills are needed to ensure effective relationship with customers and to deliver

individualized solutions to them.

Skills:

e Values Diversity e Team player

e Leadership e Efficient

e = Punctual e Time-Management

e = =Communication e@ Works well with others

© Well Organized © Problem-Solving

Work Experience:

Apple Warehouse Elk Grove, CA

Assembly Line Member May 2019 - Present

e Ensured all work instructions, specifications, records and log sheets were updated and maintained

e Responsibly and accurately kept, updated, audited, and processed compliances daily

e Monitored daily quality and compliance requirements for employees on the line and supported leads

as needed

Research America Sacramento, CA

Phone Representative November, 2017 — June, 2019

e Contacted individuals on a yearly basis to gather information on upcoming elections and political

values

e Entered in caller’s information to survey questions in order to collect and track data for the company

e Provided information to caller’s questions in regard to survey questions so all answers could be

thorough and precise

In Home Care Sacramento, CA

Caregiver January, 2003 — December, 2017

e Took ona multiple patient load where vital signs were obtained and documented, the patient was

monitored for changes, and provided assistance with activities needed for daily living

e Worked directly with nurses and patients to ensure excellent patient care and safety

e Kept an eye out for any changes in the patient's physical, emotional, or mental condition

Education:

Degree Type June, 1994

Hiram Johnson School Sacramento,CA

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