Banquet Server Customer Service

ALEXIS GAOUETTE

Warrenton, VA *****, 571-***-****, ****.********@*****.***

PROFESSIONAL SUMMARY

Recent college graduate working on my physical therapy applications and looking for an opportunity to expand my knowledge and experience in the field. Capable of identifying and quickly closing any knowledge gaps to offer value to my employer and team.

SKILLS

• Multitasking • Microsoft Word • Equipment cleaning

• Communication • Food and beverage service • Customer service

• Social perceptiveness • Task prioritization

EXPERIENCE

Physical Therapy Technician

Pivot Physical Therapy Haymarket, VA March 2022 - Current

• Maintained the cleanliness of the clinic by sanitizing tables after every patient visit and performing daily laundry.

• Answered patient phone calls, scheduled patient appointments, collected and administered patient co-pays occasionally when necessary.

• Helped Physical Therapists with applying ice, heat or muscle stimulation on patients and gather equipment in the clinic for the patient’s rehab plan.

• Monitored and performed basic rehab exercises with patients during their session provided by the physical therapist.

Beverage Cart Attendant

Piedmont Country Club Haymarket, VA June 2021 - February 2022

• Achieved daily sales goals with strong up-selling and cross-selling abilities.

• Identified problems with cart and equipment through regular inspections, collaborating with supervisor to resolve issues.

• Maintained the cart keeping it clean and professional, regularly checking displays and vehicle for cleaning needs.

On-Call Banquet Server & Market Attendant

Market Salamander Middleburg, VA June 2021 - Current

• Served food and beverages to event guests and proactively addressed needs.

• Completed event breakdown and transported furniture and equipment to vans or storage areas.

• Entered orders into computer system to coordinate with kitchen staff.

Physical Therapy Technician

Elite Physical Therapy Gainesville, VA August 2021 - October 2021

• Maintained the cleanliness of the clinic by sanitizing tables after every patient visit and performing daily laundry.

• Answered patient phone calls, scheduled patient appointments, and administered patient co-pays occasionally when necessary.

• Helped Physical Therapists with applying ice or heat on patients and gather equipment in the clinic for the patient’s rehab plan.

• Monitored and performed basic rehab exercises with patients during their session provided by the physical therapist.

Banquet Server & Pool Attendant

Chantilly National Country Club Centreville, VA May 2018 - August 2019

• Prepared events by arranging tables and service for up to 200 guests.

• Maintained adherence to safe food handling and sanitation practices.

• Completed event breakdown and transported furniture and equipment to vans or storage areas.

• Maintained pool areas keeping them clean, neat, and attractive for guests.

• Helped guests select food and beverage items with in-depth knowledge of preparation and ingredients.

EDUCATION

Cellular, Molecular & Physiological Biology

Christopher Newport University, Newport News, VA August 2017 - May 2021

●Psychology minor

●Cum Laude Honors

VOLUNTEER

Physical therapy observation

Blaser Physical Therapy Warrenton, VA May 2019 - May 2019

• Observed dry-needling, patient evaluations, daily exercises, heat and ice application, deep tissue massages and strength equipment use.

• Aided in cleaning evaluation rooms, tables and equipment as well as helped with laundry.

Horse Caretaker

Northern Virginia Therapeutic Riding Program Clifton, VA April 2015 - November 2016

• Fed horses, guided horses to different stalls / fields, cleaned stalls and groomed horses

• Involved in summer camps helping children with disabilities ride the horses

Adoption Volunteer

Lost Dog & Cat Rescue Foundation Fair Oaks, VA May 2013 - August 2016

• Walked dogs regularly around store to help get adopted

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