Alena Zhukovich
Software QA Test Engineer
Queens, NY 11432 ***********@*****.*** 929-***-**** linkedin.com/in/alena-zhukovich OBJECTIVE
Seeking a position as a QA engineer where I can contribute to lifting the quality of the product by utilizing my 5 years of experience in testing software in the areas of web and mobile devices TECHNICAL SKILLS
Testing Tools: BrowserStack, Xcode, Android Studio API Testing Tools: Postman; Swagger
Web Testing: Chrome DevTools, HTML, CSS
Databases: SQL, MySQL, DBeaver
Bug/Project Management: Jira, Zephyr, Confluence
Test Management Tools: TestRail, Azure DevOps
OS: Windows, macOS, Android, iOS, Linux
Programming: Gherkin
PROFESSIONAL EXPERIENCE
RAM Technologies, Inc. New York, NY
Software QA Engineer April 2020 – Current
● Review and contribute to user stories to conduct front-end and back-end testing and identify acceptance criteria for web-based and mobile applications, helping customers boost page visits and revenue from online purchases
● Collaborate with software developers, project managers, business analysts, and other cross-functional teams in Agile environments to ensure smooth integration of QA into the SDLC sprints
● Experienced in writing and executing SQL queries to perform the back-end testing
● Run GUI testing to verify web and mobile apps quality up to requirement
● Solid understanding of SDLC (Software Development Life Cycle) & STLC (Software Testing Life Cycle), including - Pipeline, CI/CD and Test Methodologies (Agile, Waterfall)
● Perform functional, integration, smoke, sanity, regression, usability, compatibility, E2E and performance testing of the applications before releasing them into production environments
● Document steps to reproduce bugs/defects for the engineering team using Jira and TestRail, managing test cases from identification to closure
● Test iOS and Android mobile emulators using Browser Stack to ensure mobile functionality
● Train newly hired team members & mentor on technical procedures, minimizing work process errors
● Conduct multi-platform and cross-browser testing, exploring trends for new browser versions and mobile devices
● Research changes in technology to stay updated on QA industry best practices, garnering experience in methods such as SQL statements and REST API testing methods in Postman Best Western Brooklyn, NY
Manual QA Tester July 2017 – March 2020
● Developed end established quality assurance measures and testing standards for new development and enhancements
● Reviewed business requirements to understand scope of deliverables being tested
● Analyzed test result to discover and report out on defects
● Take part in creating test documentation from scratch (test plan, test suites, test cases)
● Assisted in testing setup and management in preparation for test execution
● Created test scripts to ensure development deliverables match desired requirements and expectation
● Participated and interacted in the processes of Loyalty Programs EDUCATION & TRAININGS:
CUNY BEOC, Management Department
NRAEF Certification Brooklyn, NY 2016
Belarusian State University
Bachelor of Arts Belarus 2007