PRAKASH RAJA

Mobile: +1-781-***-**** Email: ads6y9@r.postjobfree.com

SUMMARY

Over 10 years of experience in the IT industry as a Software QA Tester with knowledge of both manual and automation testing of desktop and web-based applications.

Worked as a QA lead for the project and solely responsible for managing all the testing activities.

Have hands-on experience in various phases of Software Testing Lifecycle (STLC) under SDLC methodology like Agile and Waterfall models.

Experience in systems testing, smoke testing, UAT testing, functionality testing, and regression testing.

Hands-on experience in automating web application with selenium web driver using Python.

Experience in software testing process such as Requirements Analysis, Test Planning, Test Cases Design, Test Environment Setup, Test Data Setup, Defect Management, Test log, Test results, Test Traceability Matrix, Test Metrics and interaction with team members in fixing the errors.

Experience in working with open source tools Selenium (Selenium IDE, Selenium WebDriver).

Effective in understanding organizations requirements flexible in adapting modern technology and procedure models, presenting recommendations, interfacing between business and technical.

Collaborated with developers, product managers, operations and other members of the team in testing requirements and release planning.

Experienced in performing backend testing by executing MySQL queries.

Expertise in Defect Tracking and Bug Reporting Tools like JIRA, HP ALM / Quality Center.

Good Working knowledge of Windows, Linux, and MS - Office Suite (Word, Excel, PowerPoint).

Extensive experience working with the cross functional teams.

A resourceful team player with good interpersonal, effective problem solving and decision-making skills.

Good team player, self-starter, multitask handler, ability to adapt to new environments and learn new technologies quickly with good communication skills.

Proven ability to support multiple projects under tight deadlines, often with competing priorities and complexities.

Provides updates to the management on testing status and scheduling issues. TECHNICAL SKILLS:

Test Automation tool: Selenium

Programming Language: Python

Database: MySQL

Testing Methodologies: Agile,

Waterfall

Operating System: Windows, Linux

MS Office: MS Word, MS Excel, MS

PowerPoint, MS Access

Test Management Tools: HP Quality

Center/ALM and Jira

EDUCATION SUMMARY:

Master of Computer Applications- MCA- (Computer Applications)

College : Vidyaa Vikas College of Engineering & Technology, Tamil Nadu

CGPA : 9.2

Bachelor of Science- BSC- (Computer Technology)

College : K.S.Rangasamy College of Technology, Tamil Nadu

CGPA : 7.6

CERTIFICATIONS:

Completed “Selenium with Python” in Besant Technologies.

Certified Scrum Master (CSM), Scrum Alliance – 2022, https://bcert.me/shnjzmkjc

Completed “Certified Engineer in Hardware Maintenance & Networking” with ‘First Class’ in Novel Authorize.

WORK EXPERIENCE:

Project: User Management Integrations / LMS

Company: Grade Results Technologies Solutions Private Limited Duration: February 2019 to March 2022

Team Size: 7

Designation: Software Tester

Tested usability throughout the course development process to ensure courses were user friendly. Converted courses into SCORM "Sharable Content Object Reference Model" for online learning standard format so that content can be shared across the systems. Applied proven E-Learning engagement and motivation strategies, case studies, videos, simulations, practical exercises, and scenario-based knowledge checks. Responsible for publishing courseware into LMS. Tested the online courses in web applications to ensure that all products functionalities are working well. By using the .csv file to import the data for bulk update. Tested the modules in test server, staging, and live environment. Roles and Responsibilities:

Reviewed requirements, specifications and technical design documents to provide timely and meaningful feedback.

Create detailed, comprehensive and well-structured test plans and test cases.

Estimated, prioritize, plan, and coordinate testing activities.

Prepared automation scripts in Selenium WebDriver.

Developed test plans, test data, test cases and/or test scripts and execute against functional and non-functional requirements, technical designs, user stories, acceptance criteria.

Involved in training new software testers on testing procedures, product specifications, and company policies to maximize performance.

Cross browser platforms to ensure all products worked as designed.

Reviewed reports from internal clients or external customers to identify issues or concerns that could be addressed by modifying existing processes or developing new processes.

Participated in all Agile team sessions – daily stand up (daily scrum), Preplanning, Retrospective, Iteration Demo.

Involved in Functional testing / Regression testing/ Smoke testing.

Identify, record, document thoroughly, and track bugs in JIRA.

Updated the status and produced the test reports in daily status meeting.

Bulk updating using load testing.

Video creation for developed modules.

Monitored the Real time dashboard for user.

Project: Virtual Classroom

Company: Grade Results Technologies Solutions Private Limited Duration: March 2017 to January 2019

Team Size: 3

Designation: Junior Analyst

A virtual classroom is a video conferencing tool where instructors and participants engage with each other and with the course material. We can test our own product whiteboards, like Grade Results and BrainCert boards. WebRTC (Web Real-Time Communication) is a technology that enables Web applications and sites to capture and optionally stream audio and/or video media, as well as to exchange arbitrary data between browsers without requiring an intermediary. Tested the virtual classroom boards in web browsers and mobile applications. Ensured the connectivity, tools, video, audio, chat, presentation, it appeared documents in the virtual classroom environment.

Roles and Responsibilities:

Tested the Whiteboard for handling the Virtual Classroom sessions.

Reviewed reports from internal clients or external customers to identify issues or concerns that could be addressed by modifying existing processes or developing new processes.

Supported senior analysts by conducting research, preparing reports, and assisting with client meetings.

Prepared presentations on research findings or other topics based on data analysis for managers or clients.

Whiteboard, chat, screen sharing, session recordings and archived sessions are monitored.

Company: Grade Results Technologies Solutions Private Limited Duration: December 2016 to February 2017

Designation: Trainee

Responsible for researching, replicating, performing root cause analysis and providing feedback for product issues reported to the developers. Provided information support for our clients.

Roles and Responsibilities:

Done a smoke test for all modules.

Involved in the end to end testing of the products.

Analyzed test results, identified solutions to improve productivity.

Explored the User Management, Dashboards, Reports, Customized ILP, Credit Recovery, Credit Accrual and Benchmark testing.

Project: Aadhaar Card (India Govt Project)

Company: Swathy Smart Cards Hi Tech Private Solutions Duration: October 2011 to September 2016

Designation: Technical Support Engineer

The UIDAI is mandated to assign a 12-digit unique identification (UID) number (termed

"Aadhaar") to all the residents of India. The number is linked to the resident's basic demographic and biometric information such as a photograph, ten fingerprints and two iris scans, which are stored in a centralized database and tested the packets. Aadhaar SFTP Client is a custom SFTP client which is secure, enables upload of unique packets and is supported by analytical reports on the number of packets uploaded. Tested the Secure File Transfer Protocol (SFTP) client version 2.0. Acknowledgement slip PDF file generation validation can be done.

Roles and Responsibilities:

Coordinate and support for software issues, training and installation.

Assess, modify and upgrade specific product technologies.

Organized and updated databases information.

Managed Team Members.

Maintained LAN connectivity.

Supported daily data reports, backups of application, system data and recovery.

Using SFTP Protocols for secure packet transmission.

Troubleshoot and resolve large complex issues and problems.

Data collected and uploaded to the UIDAI portal.

Provided trainings to the employees.

Hands on experience in installing the CentOS and Windows operating system. SIGNIFICANT ACHIEVEMENTS:

Secured state MCA 46

th

Rank Holder in the “Anna University Examinations”.

Completed “C Programming Language” with’ A’.

Completed “Toastmasters International” project level 1.

Achieved Certificate of “Enrollment Agency Supervisor” certified by Unique Identification Authority of India (UIDAI) Planning Commission, Government of India

PERSONAL DETAILS:

Date of Birth : October 27 1987

Gender : Male

Visa Type : H4 EAD

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