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Customer Service Escrow Officer

Location:
Houston, TX, 77345
Posted:
October 26, 2022

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Resume:

Bethany J. Mills

**** ******** *****

Kingwood, TX 77345

713-***-****

ads6xc@r.postjobfree.com

SUMMARY OF QUALIFICATIONS:

Twenty plus years accumulated experiences including owning a franchise, hiring managers, taking care of customer complaints, payroll and all aspects of owning a business. In addition my experience in the title and escrow field gave me experience with determination of ownership, oral and written communication skills and the ability to resolve curative issues pertaining to title as well as customer service and general office work with strong PUBLIC RELATIONS and ORGANIZATIONAL SKILLS. A highly self-motivated and dedicated professional with the ability to PERFORM and PRODUCE EFFECTIVE RESULTS.

WORK EXPERIENCE

FRANCHISE OWNER

Amazing Lash Studio, Deerbrook and Beaumont 2015-2018

I built this business from the ground up. I hired the contractor, got the correct licensing, hired managers and resolvcd complaints. I attendended meetings and did marketing. I calculated payroll. I helped other franchisees start their operations.

LANDMAN

Red River Land Services, LLC- 2008

Responsible for facilitating lease transmittal activities and monitoring the status of the leases, Worked with brokers to resolve discrepancies and curative issues. In addition, I researched the property records and the general indexes to determine ownership and reviewed title to verify that it correlated with said property stated in the lease, determined that the lease was properly executed by the mineral owner and included the necessary witness signatures and notarization, prepared client GIS maps and verified that the necessary paperwork was included in the final lease packet in order for checks to be obtained from the client.

COMMERCIAL/RESIDENTIAL TITLE EXAMINER/ TITLE OFFICER/ESCROW OFFICER

Transnation Title Insurance Company Bellevue, WA 1983-1989

First American Title Insurance Company Seattle, WA 1992-1999

Corpus Christi, TX 2002-2006

LandTitleUSA Corpus Christi, TX 2006-2007

LSI Title Agency, Inc. Houston, TX 2009-2010

Linear Title and Closing Houston, TX 2010-2015

Great American Title Spring, TX 2017-2022

Responsible for research of the property records and the general indexes to determine ownership and resolve curative issues in order to complete necessary real estate transactions in relationship to sales/purchases and refinance. I was also involved in quality control wherein I reviewed ownership reports submitted by outsourced companies and submitted reports based on the errors found as a teaching method. Knowledge of documents pertaining to real estate title and foreclosure, including review of Heirship Affidavits, Probates and Divorces.

TITLE EXAMINER/CUSTOMER SERVICE SPECIALIAST II

First American Equity Loan Services 2000-2002

Responsible for determining ownership and preparing reports as well answering numerous incoming calls daily regarding various title reports and responding appropriately. I made amendments to reports based on new information and made decisions accordingly.

EDUCATION~GRADUATED

Mount Lake Terrace High School 1983

Shoreline Community College 1997

Seattle Central Community College 1998



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