Care Giver Customer Service

Estefani Cardenas-Garcia

Phone: 310-***-****

*** ********* **

TRACY CA,95377

EDUCATION & LICENSES

-Stein HS – HS Diploma -Tracy, CA. 2008-2012

- SJ Delta College – AA Arts, Hum, Soc Sci, AS Real Estate, AA Business

- Licenses – Life agent

• Writing skills

• Business math

• Psychology

• Computer skills

• Medical Terminology

• Sociology

• Health Ed

• Public speaking

• Communication skills

PROFESSIONAL ORGANIZATIONS &VOLUNTEERISM

Chest of Hope – Fundraising assistant 2013- 2014

Steps – Child Care Provider 2011-2012

youth Uprising - Youth team leader 2007-2008

SKILLS

• Bi-lingual (Spanish)

• Maintain & restock

• Excellent Customer Service

• Microsoft Word, Excel, Power Point

• Business banking and reconciliation/

cash handling

• Review, sort, and distribute mail

• Cash, ATM & Credit Card Transactions

• Proofread and record data

• Data entry

• Work well under pressure

• Print, copy, fax, scan, internet research

• Answer phones, take messages

• Team player

• Motivated

• Quick learner

• Type and create various business

correspondence

PROFESSIONAL CAREER HISTORY

Walgreens Shift Lead- 2021 - present

• Responsible for holding store keys to open and close without management as necessary.

• Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.

• Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.

• Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).

• Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.

• Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.

• Assist with ensuring the Outdate program is followed with team members.

• Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.

• Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.

• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.

• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

• Has working knowledge of store systems and store equipment.

• Assist at Pharmacy out window as requested.

• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

• Responsible for bag checks of team members before leaving the store.

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Completes special assignments and other tasks as assigned Herbalife Nutrition- Work from home 2016- PRESENT

• Team leadership ability,

• ability to indicate,

• critical thinker decision making and problem solver,

• organizational abilities,

• skills,

• multitasker,

• good communicator,

• great customer service,

• energetic, always ready

GTA Mobile sale Store Manager- Livermore & Brentwood, CA 2011-2015

• Team leadership ability,

• ability to indicate,

• critical thinker decision making and problem solver,

• organizational abilities,

• negotiating skills,

• multitasker,

• good communicator,

• great customer service,

• energetic,

• cash and key holder.

Book ShelferTracy Library – Tracy, CA 2012-2013

Care Give New Hope Rehab Center - Tracy, CA 2011-2012

• Care giver for elderly,

• Activity planning,

• Arts & Crafts

Sales Associate West Wind Coliseum flee market – Oakland, CA 2010-2011

• Customer service,

• Handling cash,

• Driving sales

Contact this candidate