Data Entry Customer Service
Resume:
Diamond Peeler
Houston, TX *****
**************@*****.***
Work Experience
Childcare Director
Pilgrim Daycare Center - Houston, TX
July 2020 to Present
Job Description:
• developing efficient office procedures for filing documents, tracking expenses, paying suppliers and vendors & other tasks
• answering phone calls and responding to vendor and family inquiries
• processing reports
• manage 5+ staff members, empowering them to perform their tasks effectively
• provide exceptional customer service when handling in-person, phone or email interactions
• maintain client accounts and data
• developing strong connections with the community and introducing resources needed for my families Child Care Teacher
Pilgrim Daycare Center - Houston, TX
June 2018 to May 2019
Job Description:
• provided necessary care for each child's needs consistent with their age and stage of development,
• created and implemented activities designed to encourage social, physical and intellectual development for children,
• organized parent conferences regularly and maintained children's files,
• kept records on children, including daily observations and information about activities, meals served and medications administered
• supervised and trained student interns
Student Intern/ Floater
Pilgrim Daycare Center - Houston, TX
February 2017 to May 2018
Job Description:
• monitor children's play activities to ensure safety and wellness,
• physically and verbally interact with children throughout the day,
• assist in the cleaning and organizing classrooms,
• assist in preparing food and refreshments for children,
• provided one-on-one student support as directed by lead teacher and helped with classroom management tasks.
• mentored an tutored children in the after-school program, proving one-on-one and group assistance
• provided a listening ear and personal guidance
Education
B.A. in General Studies
TEXAS SOUTHERN UNIVERSITY - Houston, TX
August 2015 to May 2021
High school diploma
Paseo Acad. Of Performing Arts - Kansas City, MO
August 2012 to May 2015
Skills
• Mentoring
• Childcare
• Leadership
• Strategic Planning
• Management
• Customer service
• Organizational Skills
• Office experience
• Records management
• Administrative Experience
• Event Planning
• Customer support
• Microsoft Word
• Data entry
Certifications and Licenses
CPR/AED
First Aid Certification
Childcare Administrator Credential
July 2021 to July 2023
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